Dear Ms. Ida H, A brief message from Aston Imperial Bekasi & Conference Centre: Thank you so much for your wonderful review. We are delighted to hear that you were comfortable in your clean room and enjoyed the warm welcome and exceptional service from our team. We are also pleased to know that you look forward to returning to Aston Imperial Bekasi, and we look forward to welcoming you again. Sincerely, Felix Younarvanto, Front Office Manager

Dear Valued Guest, Aston Imperial Bekasi Hotel & Conference Centre would like to express our deepest gratitude for your review and compliments! We are delighted to know that you were satisfied and enjoyed your stay at Aston Imperial Bekasi. We are confident that you plan to return when you have business in Bekasi. We look forward to welcoming you back and providing you with the best service. We look forward to seeing you again at Aston Imperial Bekasi. Sincerely, Felix Younarvanto, Front Office Manager

Dear Mr/Mrs. R***a, Greeting from Aston Imperial Bekasi Hotel & Conference Center… Thank you so much for your lovely review! We’re delighted to hear that you had a great experience with us and found our staff friendly and helpful. Your kind words truly mean a lot to our team and motivate us to keep providing the best service. We look forward to welcoming you back soon! Warm Regards, Felix Yunarwanto Front Office Manager

Dear Valued Guest, Warm regards from Aston Imperial Bekasi & Conference Centre. Thank you so much for your positive review! We are delighted to hear that you were satisfied with the friendliness of our staff and the service we provided. We are glad you chose to stay at Aston Bekasi again. We always welcome you back and are ready to provide you with an even better stay experience! Sincerely, Felix Younarvanto, Front Office Manager

Dear Mr/Mrs. M***m, Greeting from Aston Imperial Bekasi Hotel & Conference Center… Thank you for sharing your positive feedback! We’re delighted to hear that you had a good overall experience during your stay with us. We’re also glad that our hotel could be your choice while attending the event. We truly appreciate your support and look forward to welcoming you back on your next visit to Bekasi! Warm Regards, Felix Yunarwanto Front Office Manager

Dear Mr. M*h, Sincerely yours from Aston Imperial Bekasi Hotel & Conference Center. Thank you so much for your positive review! We are delighted that you were satisfied with our service. Your support and appreciation motivate our entire team to continue striving to provide the best service. We look forward to welcoming you again! Sincerely, Felix Younarvanto, Front Office Manager

Dear Citra E.L., Sincerely yours, Aston Imperial Bekasi Hotel & Conference Centre. Thank you for taking the time to write a review and share your stay experience with us. We are delighted to hear that the room was comfortable and the hotel was conveniently located. We apologize for any inconvenience you experienced during check-in due to limited seating in the lobby and for the cobweb in the corner of your room. We have received your feedback and will follow up with the relevant team, particularly regarding the cleanliness and availability of your room. We appreciate your comments and hope to provide you with an even more comfortable stay on your next visit. Sincerely, Felix Younarvanto, Front Office Manager

Dear Mr./Ms. Bogie I, Sincerely, Aston Imperial Bekasi & Conference Centre. Thank you for taking the time to share your experience at Aston Imperial Bekasi & Conference Centre. We are delighted to hear that you were pleased with our hotel's excellent location, conveniently connected to various shopping malls and with easy access to the expressway. These amenities greatly benefit our guests, whether for business or leisure travel. Thank you for your feedback. Your compliments motivate us to continue providing the best possible comfort and service to all our guests. We look forward to welcoming you back to Aston Imperial Bekasi & Conference Centre in the future. Sincerely, Felix Younarvanto, Front Office Manager

Dear Mrs. Lulu, Greeting from Aston Imperial Bekasi Hotel & Conference Center… Thank you for taking the time to share your wonderful experience at Aston Imperial Bekasi Hotel & Conference Center. We are delighted to know that you enjoyed the cleanliness of your room, our strategic location close to restaurants and stores, as well as the delicious food we served. It is also wonderful to hear that our team was helpful and attentive throughout your stay. Your kind words and intention to return mean a lot to us and motivate our team to continue providing excellent hospitality. We look forward to welcoming you back to Aston Imperial Bekasi Hotel & Conference Center very soon for another enjoyable stay.) Warm Regards, Felix Yunarwanto Front Office Manager

Dear Mr/Mrs. M***d, Greeting from Aston Imperial Bekasi Hotel & Conference Center… Thank you for taking the time to share your wonderful feedback about your stay at Aston Imperial Bekasi Hotel & Conference Center. We are delighted to know that you enjoyed our clean and comfortable hotel, delicious food, and complete facilities. We are especially happy to hear that you wished to stay with us longer! Your kind words are truly appreciated and motivate our team to continue providing excellent hospitality and memorable experiences for every guest. We look forward to welcoming you back for a longer and even more enjoyable stay in the future. Warm Regards, Felix Yunarwanto Front Office Manager

Dear Mr./Ms. E*a, Sincerely yours from Aston Imperial Bekasi Hotel & Conference Center. Thank you for choosing Aston Imperial Bekasi Hotel & Conference Center once again and for taking the time to write a review. We are delighted to hear that after two stays with us, you continue to be satisfied. Your trust and loyalty mean the most to our entire team and motivate us to continue providing the best service. We look forward to welcoming you back on your next stay and providing you with an even better experience. Sincerely, Felix Younarvanto, Front Office Manager

Dear Mr. Erwan H., With our deepest respect from Aston Imperial Bekasi & Convention Centre, Thank you for taking the time to share your experience at Aston Imperial Bekasi & Convention Centre. We are delighted to hear that you were satisfied with the service provided by all our staff, especially during your stay in Wedding Room 1520 on August 7th, 2026. It was an honor for us to be a part of your special moment. Your compliments mean a great deal to our entire team and motivate us to continue striving for friendly, professional, and excellent service to all our guests. We look forward to welcoming you back to Aston Imperial Bekasi & Convention Centre in the future. Sincerely, Felix Younarvanto, Head of Front Office

Dear Mr. Davy E., Sincerely, Aston Imperial Bekasi Hotel & Conference Centre. Thank you for taking the time to share your experience at Aston Imperial Bekasi Hotel & Conference Centre. We are delighted to hear that you enjoyed the friendly service, the nighttime city views from your room, and the varied and delicious breakfast menu. We are very pleased that these contributed to your memorable stay. Your compliments motivate our entire team to strive for the best service and maintain the quality of our facilities and food. We look forward to welcoming you back to Aston Imperial Bekasi Hotel & Conference Centre in the future. Sincerely, Felix Younarvanto, Front Office Manager

Dear Mr. Bagus S, Sincerely, Aston Imperial Bekasi & Conference Centre. Thank you for taking the time to share your experience at Aston Imperial Bekasi & Conference Centre. We are delighted to hear that you enjoyed our excellent location and our diverse and delicious food. Your compliments motivate our entire team to maintain the quality of our service and cuisine so that every guest has a memorable stay. We look forward to welcoming you back to Aston Imperial Bekasi & Conference Centre in the future. Sincerely, Felix Younarvanto, Front Office Manager

Dear Mr/Mrs. A***y, Greeting from Aston Imperial Bekasi Hotel & Conference Center… Thank you for taking the time to share your experience at Aston Imperial Bekasi Hotel & Conference Center. We are delighted to know that you enjoyed your comfortable and spacious room, as well as our strategic location close to one of the largest shopping malls in Bekasi. It is wonderful to hear that these aspects contributed to a pleasant stay. Your kind feedback is greatly appreciated and encourages our team to continue providing exceptional service and memorable experiences for every guest. We look forward to welcoming you back to Aston Imperial Bekasi Hotel & Conference Center on your next visit.. Warm Regards, Felix Yunarwanto Front Office Manager

Dear Mr./Ms. A*o, Sincerely yours from Aston Imperial Bekasi Hotel & Conference Center. Thank you for taking the time to share your experience at Aston Imperial Bekasi Hotel & Conference Center. We are delighted to hear that you enjoyed our luxurious room design and that your stay was smooth. We apologize if the toiletries provided did not meet your expectations. We have forwarded your feedback to the relevant team for evaluation so that we can further improve our in-room amenities for the comfort of all our guests. Thank you for your valuable feedback. We hope to welcome you back to Aston Imperial Bekasi Hotel & Conference Center again and provide you with an even better experience on your next stay. Sincerely, Felix Younarvanto, Front Office Manager

Dear Mr. Evan S., Sincerely, Aston Imperial Bekasi Hotel & Conference Centre. Thank you for taking the time to share your valuable feedback and suggestions regarding your stay at Aston Imperial Bekasi Hotel & Conference Centre. We greatly appreciate your appreciation of the cleanliness of the hotel premises, the quality of the Wi-Fi network conducive to work, and the importance of comfortable service for all guests. We also appreciate your comments regarding the handling of issues such as booking errors and delays in extending reservations. We will focus on improving coordination and service quality to continuously enhance the guest experience. Your feedback and support motivate our entire team to strive for friendly and professional service and prioritize guest comfort. We look forward to welcoming you back to Aston Imperial Bekasi Hotel & Conference Centre for your next stay. Sincerely, Felix Younarvanto, Front Office Manager

Dear Mr./Ms. T*y, Sincerely yours from Aston Imperial Bekasi Hotel & Conference Center. Thank you for taking the time to share your experience staying with us. We are delighted that you enjoyed your stay and we are pleased to hear that our convenient location near various shopping centers contributed to your comfort during your stay. Your compliments motivate our entire team to strive for the best service and create memorable experiences for all our guests. We look forward to welcoming you back to Aston Imperial Bekasi Hotel & Conference Center on your next visit. Sincerely, Felix Younarvanto, Front Office Manager

Dear Mr./Ms. A*i, Sincerely, Aston Imperial Bekasi & Conference Centre. Thank you for taking the time to share your experience staying at Aston Imperial Bekasi & Conference Centre. We are delighted that you chose our hotel for a second time and had a pleasant experience. Your trust and support drive our entire team to strive for the best service and create memorable stays for all our guests. We appreciate your loyalty and look forward to welcoming you back to Aston Imperial Bekasi & Conference Centre for your next stay. Sincerely, Felix Younarvanto, Front Office Manager