Overall Ratings & Reviews Numa Florence Rodo

fantastic location, easy check-in, AC was appreciated.

It was fine. It’s basically an apartment and you do not get any of the amenities of a hotel. It was in a good location. It was relatively clean however there were possessions from other people that were not removed from our room. Also the water for the shower was often cold. Also the toilet had two setting but only the big one worked.

Great location! I agree that the room doesn’t need daily cleaning or towel changes, but I hope visitors can drop off the trash somewhere in the hall everyday. There were many tiny bugs that flew around the trash can and also bit me! That wasn’t pleasant.

The only redeeming value is the location of you are not sensitive to noise, I am not. You will literally step into the street and be almost in front of the cathedral. Everything else is non existence. No help to plan for early check in or luggage. The ai customer service chat only states it’s too early to give you an answer. If you have very early tours there is nobody to assist with taxis if needed. If you want clean towels being the summer and you are showering more than once there is no help. The breakfast do not include it. For 18 euros per person you will find much better options in less than a block or two. Also they start breakfast at 8am, so if you have an earlier start time you will not have access to it. Good luck asking for a refund. Finally if you want a strong ac this is not for you.

We arrived around midnight with a small child and had to wait nearly an hour to check in. The process was extremely disorganized and stressful — especially after a long journey with a kid.To our surprise, the room given to us was designed for people with disabilities. My son couldn’t use the bathroom properly because of the low toilet height and lack of basic comfort for children. The air conditioning didn’t work, and the bedsheets were visibly dirty with stains. When I contacted the hotel via WhatsApp and sent them photos, they simply told me to go find clean sheets myself from the storage area and change them, absolutely unacceptable service. I felt unsafe and extremely uncomfortable. I couldn’t sleep at all that night. This was one of the worst hotel experiences I’ve ever had. I will definitely be filing a complaint with Expedia.

My check in didn't start off so great because I did not get the necessary email to do the digital check-in ahead of time. But the lady at the 'reception' helped sort it out for me. The room was clean and very spacious. It was a little noisy, given its location, but they provided headphones and it didn't really bother me that much, so it wasn't a big deal for me. The location is excellent. It's walkable to many of the main attractions and the train station is a short walk or taxi away. There is a public taxi stand nearby. Otherwise, you have to schedule one with the florence taxi app. Uber does not work here.

Perfect. Beutiful room and just steps from the Duomo..lively street with everything you could wish for. The room is lovely. Really a perfect roo. In the heart of Florence.

Very small and very loud

Location is the only great point. No air conditioning and bare minimum on the kitchenette

This place was so well situated. Loved the hotel.

Very good location, good size room, bed is comfy, and not noisy

If you can get by a draggy door to the restroom, this was a great stay & very roomy accommodation. The Duomo was our view out the window and all the activity of Firenze. So close to Uffizi and the many temptations of this fabulous city.

Location is good but property needs updating

I liked the location, proximity to monuments and shopping malls, property was clean and quiet

No service at all, because no reception. Old elevator - spend 40 mins in broken elevator.

This was very close and I mean close to everything! The room was cozy but do modern and nice that I can’t say enough good things. They have lockers so you can sort of early checkin and start sightseeing right away. Everything is high tech but in the good easy to understand way. Enjoy as this is the bomb.

Perfect central location in Florence. Walk to anywhere. Located on a busy major street next to the Duomo. Quiet and convenient. More than worth the cost.

Fantastic location as so close to everything but the downside of that is that rooms on the front are loud even with the windows closed , you can hear music from the bar downstairs and the traffic on the street, earplugs to sleep are kindly provided but they are needed ! Lovely room and little touches appreciated in the fridge.

Prox to everything

Excellent experience and neat concept executed fantastically. Everything was self managed and digital with life support that responds quickly and efficiently. Especially appreciate the traveler friendly aspect of the hotel, eg hold luggage lockers, small amenities snacks and water etc. location is another great point, it’s very centrally located - literally across the duomo and in the middle of all the walkable tourist areas.