Was a bad experience for me in tha hotel,was damaged ,breakfast was not good,not clean the rooms the pool was dirty,Room was Dirty,Was a nightmare

Ok location nice pool

Helpful

Blood stains on the sheets, no towels or in the toiletries

Favorite place always friendly and the price is great, pool, bar, restaurant, all inside.

My experience at Rig puerto malecon was beyond my expectations the hotel was clean and a safe environment wich isthe most important for me i to thank cristopher for always helping me in anything that i need it and also Antonia for always making sure my room was clean and in general the whole staff was amazing i will definitely consider this hotel as my number one choice to stay when im back at the Dominican Republic

Nice area, very nice to walk, very safe only thing negative, l found the shower head broken reported and they never change it, but beside of l recommended

The property was located in a historical district.

Very quaint neighbourhood Hotel needs updating and deep cleaning

The hotel stay was okay overall, but there were several major issues that impacted my experience: 1. The shower door did not close properly and had to be lifted and forced shut each time. 2. The Wi-Fi did not work in my room and was only accessible in the lobby. 3. Fresh towels were unavailable if I missed the housekeeping team. 4. My room’s front door stopped locking after the first day, which was a serious safety concern. I had to place a chair against the door as a precaution. 5. While the staff was generally polite and willing to help, service was very slow. For example, when my toilet stopped flushing, it took about 40 minutes before assistance arrived.

They were under construction in the layout of the lights in the room were uncomfortable. You couldn’t turn the lights off and have the fan running so if you turned off the lights, the fan would turn off, which makes no sense. Why wouldn’t the fan be able to run independently from the lights on the other side of the room that was a bother.

The bed was very soft and comfortable. AC was fast cooling down the room. Breakfast was delicious

Nice place nice food

Problemas con el aire acondicionados del cuarto notificado pero solo que estaba lleno y no cambió de habitación

I have dtsyed at RIG properties before, including this location. This was the wordt hotel experience. Not only is there a huge construction project going on, my room had no towels and no toilet paper. Repeated requests finally solved the problem. The remote for the AC was missing and the room was cold at night but couldn't be turned off without the remote. I won't go back

Good hospitality, friendly staff

We had an ocean view room during our stay which was amazing! The city was beautiful, the staff was attentive and friendly and worked hard to ensure all our needs were met by truly going above and beyond to arrange transportation to the hotel! The room and bathroom were spotless. The only thing I wish they had were small washcloths for your face or body, but that may be an American culture thing. I know they have a few projects in progress for the rooftop lounge/bar area so once those are finished this hotel will be even more of a catch! Thank you to everyone who contributed to our stay! I would highly recommend anyone and everyone to stay here 10/10!!

The hotel is in the center of the zona colonial.everything is walking distance easy to get transportation.

Good location. Multiple power outages. Lobby was undergoing construction. The breakfast was good but there were Cockroaches in the restaurant.

Ya es la segunda ves que nos hospedamos en este hotel, está muy bien ubicado, es tranquilo, el servicio de los muchachos del front desk es excelente! Hay que subir escaleras, normal como la mayoría de hospedajes en Santo Domingo. La piscina y el desayuno muy bueno. Vamos a reservar otra ves pronto!!