Worst hotel experience EVER!! If you are okay with being confronted by bizarre, transient kinds of women that will accuse you of things like taking inappropriate photos of her with her friends, throwing food at you, and calling you degrading names, then this place is for you!
Yes, I contacted this hotel one week ago to be refunded for services NOT given in return for my money, and got zero response. We begged Expedia to allow us to change hotels before we even left our home state on the grounds of safety concerns in recent reviews we found after booking and we were denied. So DO NOT BOOK HERE!!
Here is what happened to my husband and I at this property:
We flew in on a red eye, picked up our rental car, and decided we would see if we could possibly get an earlier check-in. If you book here, one email will tell you check-in is at 3pm and another saying 4pm. Personally, I feel that to charge a full day rate and not get to check in until 4pm is a rip off. But that’s not all!!
My husband was denied an early check in. An African American woman followed him to the hotel parking area and proceeded to accuse him of taking inappropriate pics of herself and her friends. She harassed us with various versions of this lie, threw her food at us, walked around the corner and came back with another Caucasian male in tow. We decided to not give her the chance to damage the car, so we left. The man working said, “not my problem.” We did not stay and no refund for us. Scary place!!!! Awful!