Swiss-Belinn Kemayoran

Explore Swiss-Belinn Kemayoran

Overall Ratings & Reviews Swiss-Belinn Kemayoran

Traveloka (4,714)
Other sources (124)
8.5
Very Good
From 4,714 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.4

People often mention about Swiss-Belinn Kemayoran
All
Staff Friendliness (158)
Bedroom (149)
Bathroom (136)
Ambiance (130)
Room Space (127)
Hotel Area (121)
Accessibility (118)
Surroundings (109)
Taste (107)
Distance to City Center (106)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Swiss-Belinn Kemayoran

Number of reviews per page
20
40
Customer reviews
N***r
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 hour(s) ago
The hotel staff was very friendly, staying there coincided with a concert at JIExpo and the shuttle service to and from JIExpo was very helpful, although on the way back I had to walk to Swiss-Belhotel alone because the shuttle only runs until 11:30 PM. But overall, I was very satisfied with my stay at Swiss-Belhotel Kemayoran.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Nice, spacious room, close to everywhere.
Translated by Google Icon
See original
Find this review helpful?
Ign H. M. K.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 6 day(s) ago
Got a smoking room for a non-smoker, not convenient.
Find this review helpful?
Accommodation's Reply
28 Oct 2026
Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by being assigned a smoking room when you prefer a non-smoking environment. We understand how important a comfortable and fresh room atmosphere is to our guests, and we regret that we did not meet your expectations on this occasion. Your feedback is valuable to us and will be shared with our team to help improve our room allocation process and ensure a more pleasant stay for our guests. We hope to have the opportunity to welcome you back and provide you with a much better experience at Swiss-Belinn Kemayoran. Warm regards, Swiss-Belinn Kemayoran
PARLINDUNGAN M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The hotel's location is centrally located and easily accessible, yet not crowded because it's not on a main road. The staff was very friendly and provided a personal touch, especially for my wife's birthday. Excellent. Thank you.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Thank you so much for your warm and heartfelt review. We are delighted to hear that the excellent location, tranquil atmosphere, and outstanding service from our team created a memorable experience for you and your wife. We are proud to have been a part of your wife's special birthday celebration. We believe that small gestures and personal touches can make every moment even more special. Your compliments encourage our entire team to strive to provide the best service with genuine sincerity. We hope to welcome you and your wife back to Swiss-Belinn Kemayoran again to create more wonderful memories together. Sincerely, Swiss-Belinn Kemayoran
Translated by Google Icon
See original
R***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The hotel options are close to JIExpo, very strategic and have shuttle facilities.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Thank you for choosing Swiss-Belinn Kemayoran and sharing your stay with us. We are delighted to hear that our excellent location, proximity to JIExpo, and shuttle service added value to your stay. We are committed to providing comfort and enjoyment for all our guests, especially those staying with us to attend the JIExpo events. We hope you enjoyed your stay and we look forward to welcoming you back to Swiss-Belinn Kemayoran in the future. Sincerely, Swiss-Belinn Kemayoran
Translated by Google Icon
See original
R***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
It's quite okay, the location is very strategic and there are many choices of places to eat, cafes, and malls.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Thank you for choosing Swiss-Belinn Kemayoran and for taking the time to share your experience. We are delighted to hear that our hotel's excellent location, proximity to JIExpo, and our shuttle service contributed to a comfortable stay. Your satisfaction motivates us to continue providing the best service and memorable stays. We hope to welcome you back to Swiss-Belinn Kemayoran for another memorable experience. Sincerely, Swiss-Belinn Kemayoran
Translated by Google Icon
See original
Retno W.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Everything was fine. The breakfast was delicious and quite varied, and the room was clean. The downside was that the shuttle to JIExpo wouldn't go all the way to the hall, so we had to walk from the entrance to the hall, which was quite a distance.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Thank you for taking the time to share your review of your stay at Swiss-Belinn Kemayoran. We are delighted to hear that the hotel's excellent location and easy access to restaurants, cafes, and shopping malls made your stay comfortable. Your feedback and appreciation are very important to us, as we continue to improve the quality of our services and provide a pleasant stay for all our guests. We hope to welcome you back to Swiss-Belinn Kemayoran in the future. Sincerely, Swiss-Belinn Kemayoran
Translated by Google Icon
See original
Profile Picture
Omen
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Best... As per request fulfilled.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Oct 2026
Dear Gentlemen/Ladies, Thank you so much for your positive review! We are delighted to hear that you were satisfied with our services and that your needs and requests were met throughout your stay. Your satisfaction is our greatest joy and motivates our entire team to continue striving to provide the best service. We hope to welcome you back to Swiss-Belinn Kemayoran again for another comfortable and memorable stay. Sincerely, The Swiss-Belinn Kemayoran Team
Translated by Google Icon
See original
AFRIANI
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
According to the rate, when you complain you will be helped, it is not cheap but not expensive either.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Thank you for taking the time to share your review of Swiss-Belinn Kemayoran. We are delighted to hear that you found our services to be in line with the prices offered and that our team was able to assist you with any concerns. We strive to always provide service that meets your needs and comfortable accommodation that reflects the value you receive. Your feedback is very important to us, as it helps us to continuously improve our services in the future. We look forward to welcoming you back to Swiss-Belinn Kemayoran again. Sincerely, Swiss-Belinn Kemayoran
Translated by Google Icon
See original
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, the place is clean and quiet.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Oct 2026
Dear Valued Guest, Thank you for your kind review! We are delighted to hear that you were impressed with the friendliness of our staff, the cleanliness, and the tranquil atmosphere of the hotel. Your compliments mean a great deal to us and motivate us to continue striving for the best service. We hope to welcome you back to the Swissôtel Belinn Kemayoran for another memorable stay! Sincerely, Swissôtel Belinn Kemayoran
Translated by Google Icon
See original
J***e
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Getting to the expo is very easy, with a shuttle bus available. There's also a mall nearby.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Oct 2026
Dear Valued Guest, Thank you for your positive review! We are delighted to hear that the hotel's excellent location, shuttle service to the exhibition grounds, and easy access to the surrounding shopping malls were helpful to you. We hope the facilities and amenities we provided made your stay even more enjoyable. We look forward to welcoming you back to the Swissôtel-Belinn Kemayoran again! Sincerely, Swissôtel-Belinn Kemayoran
Translated by Google Icon
See original
M***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
We didn't know that this hotel just finished their renovation. The room had a smell of paint. After staying for 4 nights, we finally upgraded to a higher room type, and it was better.
Find this review helpful?
Accommodation's Reply
14 Oct 2026
Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the lingering paint smell in your room following our recent renovation. We understand how this may have affected your comfort during your stay. We appreciate your patience and are glad to know that the upgraded room provided a more comfortable experience. Your feedback is valuable to us, and we will continue to monitor the room conditions to ensure a pleasant stay for all our guests. We hope to have another opportunity to welcome you back to Swiss-Belinn Kemayoran and provide you with a better experience. Warm regards, Swiss-Belinn Kemayoran
Dinda
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
I stayed here to watch Avenged Sevenfold. It was quite satisfying, despite the incident of a waterfall from the air conditioner one night. Complaints were promptly addressed. Personally, I didn't mind and still enjoyed my staycation. Thank you, Swiss-Belinn team.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Oct 2026
Dear Mr./Ms. Dinda A.F., Thank you very much for choosing Swiss-Belinn Kemayoran as your accommodation for the Avenged Sevenfold concert. We apologize for the inconvenience caused by the air conditioning in your room. However, we appreciate your understanding and your appreciation for our team's prompt response. We hope to welcome you back on your next visit for an even better experience. Sincerely, Swiss-Belinn Kemayoran
Translated by Google Icon
See original
Hendrik S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
A wonderful stay! The staff were very friendly and efficient, the rooms were clean and spacious, and the amenities were excellent. I will definitely be back again in the future.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Oct 2026
Dear Valued Guest, Thank you so much for your wonderful review! We are delighted that you enjoyed your stay with us. From the friendly and efficient service of our staff to the cleanliness and comfort of the rooms and the amenities we provided, your compliments motivate us to continue providing the best service. We hope to welcome you back to Swiss-Belinn Kemayoran on your next visit! Sincerely, Swiss-Belinn Kemayoran
Translated by Google Icon
See original
W***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly and very helpful staff
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Oct 2026
Dear Valued Guest, Thank you for your kind review! We are delighted to hear that you were satisfied with the service and assistance from our team. Your compliments mean a great deal to us and motivate us to continue providing the best possible service to all our guests. We hope to welcome you back to Swiss-Belinn Kemayoran for another wonderful stay! Sincerely, Swiss-Belinn Kemayoran
Translated by Google Icon
See original
Sekundariyadi S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Nice location, next to JIEXPO.
1 people find it helpful
Accommodation's Reply
12 Oct 2026
Dear Valued Guest, Thank you for sharing your feedback! We’re delighted to know that you enjoyed our convenient location next to JIEXPO, making it easier for you to attend exhibitions and business events. We truly appreciate your support and look forward to welcoming you back to Swiss-Belinn Kemayoran for another pleasant stay! Warm regards, Swiss-Belinn Kemayoran
A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The best stay I've ever had ✨
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Oct 2026
Dear Valued Guest, Thank you so much for your wonderful review and compliments! We are delighted to hear that you enjoyed your memorable stay with us. The satisfaction and comfort of our guests is always our greatest pleasure. We look forward to welcoming you back to Swiss-Belinn Kemayoran for another memorable stay. Sincerely, Swiss-Belinn Kemayoran
Translated by Google Icon
See original
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Add menu variations. Room service for breakfast.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Oct 2026
Dear Valued Guest, Thank you for taking the time to provide us with your feedback. We greatly appreciate your suggestions regarding adding more menu options and room service for breakfast. We will forward this feedback to the relevant team for evaluation and improvement of our services in the future. We sincerely hope to welcome you back to the Swiss-Belinn Kemayoran for an even better experience. Sincerely, Swiss-Belinn Kemayoran
Translated by Google Icon
See original
Profile Picture
Rudy H.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
I chose to stay at the Swissbelin Kemayoran Hotel primarily because of its proximity to the JI Expo, the venue for the 2026 FIA exhibition. The room was comfortable, clean, airtight, and spacious. The service was friendly, and there was a free shuttle service between the hotel and JI Expo. Breakfast was varied and delicious.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Oct 2026
Dear Valued Guest, Thank you very much for taking the time to share your experience staying at Swiss-Belinn Kemayoran. We are delighted to hear that our convenient location near the JIEXPO exhibition center, our comfortable, clean, spacious, and soundproofed rooms, and our friendly service made your stay even more memorable. We are also pleased that our free shuttle service to JIEXPO and our breakfast options provided convenience and relaxation during your stay. Your compliments and positive feedback motivate our entire team to continue striving to provide the best possible service. We look forward to welcoming you back to Swiss-Belinn Kemayoran on your next visit. See you soon. Sincerely, Swiss-Belinn Kemayoran
Translated by Google Icon
See original
Zoltan D.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Nice to stay here. We will come back next time during the exhibition.
Find this review helpful?
Accommodation's Reply
16 Sep 2026
Dear Valued Guest, Thank you for sharing your lovely feedback with us! We’re happy to know that you enjoyed your stay at Swiss-Belinn Kemayoran. We’re delighted to hear that you’re planning to stay with us again during your next exhibition visit. We look forward to welcoming you back and making your next stay just as comfortable and enjoyable. Warm regards, Swiss-Belinn Kemayoran
Number of reviews per page
20
40