Very friendly and helpful staff. The room was really clean and hotel in a great location.

Very friendly staff and excellent location. Our room (room 20) looked directly onto the square with the Christmas markets. We were given prior advice about free parking around 10 minutes walk from the hotel.

Great room, great location!

the breakfast is ok

Veille, pas propre , pas insonorisé.

Right in the centre of town with underground parking. Great breakfast though some decaf coffee would have been appreciated

Très bien situé, accueil agréable, chambres confortables avec une bonne literie, excellent petit déjeuner. A recommander

Everything was fine and well maintened.

Excellent location on one of the main squares. Easy to walk everywhere. The hotel is a well known historical building. Ground level rooms are available in the back building, only a couple of steps up to reception. These rooms are extremely quiet. The rom was small but the king sized bed was new and probably the best we had on our entire 6 week trip. The shower and toilet are tiny. The toilet reminded me of an aircraft toilet it was so small. The hotel does have a lift, which is unusual for Arras. Breakfast was fairly basic but high quality, boil your own eggs was fun! Staff are very friendly and helpful, most speak English, much appreciated when my French is very poor! We would definitely stay again.

It’s getting old

From the minute we walked into the hotel we were greeted very warmly and made to feel very welcome. The room was very clean, the shower was fabulous and the bed extremely comfy.

perfect location. staff was very helpful

staff good-breakfast good-parking on square by parking meter not good

Nice old historic hotel. Good location

I wish the staff had been better informed about the tourist opportunities.

Awesome location. Clean as shown in photos.

Very welcoming reception. Helpful advice. Plenty of parking in Grand Place. Very centrally placed so easy walk around city. Steps at entrance Room in the rafters so watch your head Very comfortable.

We were greeted at the front desk by

Parfait

Great location and easy parking to explore Arras and the surrounding area. Perfect for CWWG visit