Check in process was a headache . The front desk ladies weren’t helpful or cared to find a solution. Upon booking they advised we needed my son birth certificate but no where in the booking was that advised . Good thing we did have it . The hotel is great ! In a good area. I would recommend better front desk to assist since it is the face of the hotel stay and interactions .
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yolanda
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Great location
Beautiful roof top
I want to congratulate my masseuse. She was great and professional
David
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Everything was simply amazing, stay, property, food, staff, parking... have nothing else to say. I will certainly come back
Tina
Friends and Family with Friends
6.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Rummet hade inget fönster mot någon gata. Det var mörkt. Våra vänner hade ett rum med fönster
arazary
with Partner
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
So much light in the rooms the curtain no blackout and super outdated
Fabio
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Friendly staff. The hotel is located by the main plaza. Good restaurants within walking distance. I recommend restaurant "Carnes y Olivos."
The hotel has a private parking, the entrance to the parking lot is located on the street at the rear of the hotel.
Oswaldo
Leisure Family
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
The rooms are spacious, very comfortable, and clean. The hotel is conveniently located, everything is very close by, the hotel staff is very friendly, the breakfast is very good, and the hotel is one of the few that has parking.
Michelle Marie
Leisure with Friends
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
I had a wonderful stay at Plaza Mayor Hotel.
Beatriz
Friends and Family Family
10.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Highly recommend
Diana
Leisure Family
8.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
We had a great experience in this hotel . Location excellent in front of the main square.
The room is clean , simple , rustic . The bathroom was okay , with hot water .
The breakfast needs some improvement.
The hotel has a rooftop terrace very nice ! If you are a VIP Expedia customer the cocktails are free . The weather was perfect you are allowed to smoke and the singer was great .
The staff was friendly . Thank you
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Ramon
Business and Leisure with Friends
8.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
The location
Jeff
Leisure Family
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Excellent in all aspects
Zaira
Friends and Family Family
10.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
Location!
Evelyn
Friends and Family Family
8.0
/10
Reviewed 58 week(s) ago
Hotels.com verified review
Excellent location. No a/c or refrigerator available in rooms. Friendly staff.
jairo
Leisure with Friends
6.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
lo rescatable del hotel es su cercanía a la plaza
Ludmilla
Friends and Family Family
10.0
/10
Reviewed 61 week(s) ago
Hotels.com verified review
The whole hotel is Extremely clean. Staff is very friendly and helpful. The rooms are amazing and the Beds are extremely comfortable. My niece had a massage in the room and she said it was amazing. Great location every thing is walking distance.