Dear Guest, we sincerely thank you for choosing Aston Simon Hotel & Convention Centre and for leaving a review. We are delighted to hear that you were satisfied with your stay. We sincerely apologize for the inconvenience regarding the use of the swimming pool. The renovations are currently in the final stages and will be reopened to you soon. We ask for your understanding and will do our best to ensure that the facilities are fully prepared for your next visit. Thank you. Sincerely, Anton Hartanto, General Manager

Dear Guests, Thank you very much for choosing Aston Simon Hotel & Conference Centre for your stay and for taking the time to leave us such a kind review. We are delighted to hear that you enjoyed your stay. Your praise motivates all of our staff to strive even harder to provide all our guests with the highest quality service and a comfortable stay. We look forward to welcoming you back again. Thank you. General Manager Anton Hartant

Dear Mr. Stefano L., Thank you for your positive review and for choosing Aston Simone Hotel for your stay. We are delighted to hear that you were satisfied with the cleanliness, comfort, and variety of breakfast options we provided. We also appreciate the friendliness of our team, which motivates us to continue providing the best service to all our guests. We hope to welcome you back on your next stay at Aston Simone Hotel & Convention Centre. Sincerely, Anton Hartanto, General Manager

Dear Valued Guest, Thank you for your positive review and for choosing Aston Simone Hotel as your guest. We are delighted that you found our service excellent and our pricing commensurate with your experience. Your compliments encourage our team to continue striving to provide the highest quality service and best value to all our guests. We look forward to welcoming you back on your next stay. Sincerely, Anton Hartanto, General Manager

Dear Valued Guest, Thank you for your positive review and feedback regarding Aston Simone Hotel & Convention Centre. We are delighted to hear that you found our hotel comfortable and rated it highly for cleanliness. Your feedback is very valuable to us and motivates us to continue striving to maintain the highest quality service and facilities for all our guests. We look forward to welcoming you back again in the future. Sincerely, Anton Hartanto, General Manager

Dear Valued Guest, Thank you for your kind review and for choosing Aston Simone Hotel & Convention Centre for your stay. We are delighted to hear that you received friendly service from our staff and enjoyed the comfort of your room throughout your 3-day stay. Your satisfaction is our happiness, and your plans to return are a great inspiration to our entire team to continue striving to provide the best possible experience. We look forward to welcoming you back to Tangerang and Aston Simone Hotel & Convention Centre again. Sincerely, Anton Hartanto, General Manager

Dear Valued Guest, Thank you for taking the time to share your experience at Aston Simone Hotel. We are pleased to hear that you and your family enjoyed your clean and comfortable room. However, we apologize for any inconvenience you experienced regarding the limited supply of mineral water in your room. We greatly appreciate your feedback, especially concerning the needs of families, who require more attentive care. We will use this feedback in our evaluation process to improve our existing policies, making them more flexible and prioritizing guest comfort, particularly for families with children. We are sorry that the service we provided did not fully meet your expectations. Thank you for your interest and feedback. We hope to welcome you and your family back again with an even better experience next time. Sincerely, Anton Hartanto, General Manager

Dear Ms. Hikmaty R.A., Thank you for your review and for choosing Aston Simone Hotel for your stay. We are delighted to hear that your overall experience was positive. As a growing hotel, we are committed to continuously improving the quality of our facilities and services to provide the best possible experience for all our guests. Your feedback is extremely important to us in this improvement process. We look forward to welcoming you back on your next stay for an even better experience. Sincerely, Anton Hartanto, General Manager

Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to know that you received friendly service from our team and were satisfied during your stay at Istana Nelayan Hotel & Convention Powered by ASTON. Thank you for your comments regarding the addition of clothes hangers in the bathroom. This suggestion is very important to us and we will forward it to the relevant team to continue improving the comfort of all our guests in the future. We sincerely hope to welcome you back again with an even better experience on your next stay. Best regards, Istana Nelayan Hotel & Convention Management