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Traveloka (3,143)

Other sources (5)

8.5

Very Good

From 3,143 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.6

Meal

8.3

Location

8.5

Service and Facilites

8.5

People often mention about Istana Nelayan Hotel

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Accessibility (19)

Ambiance (18)

Staff Friendliness (17)

Bedroom (17)

Hotel Area (14)

Taste (14)

Distance to City Center (13)

Room Space (13)

Bathroom (13)

Surroundings (10)

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Traveler Reviews Istana Nelayan Hotel

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Customer reviews

D***I

10.0

/10

Reviewed 4 day(s) ago

It was fun... I'll come back and stay there again sometime.

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miftah r.

8.5

/10

Reviewed 1 week(s) ago

Mantul recommended, comfortable and clean hotel.

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I***n

Business

10.0

/10

Reviewed 3 week(s) ago

The facilities are comfortable, the rooms are really nice, and the breakfast is delicious. The staff is kind and friendly.

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Muhammad m. m.

Transit

10.0

/10

Reviewed 4 week(s) ago

The staff there are very friendly and nice

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2 people find it helpful

mahesa m.

8.4

/10

Reviewed 8 week(s) ago

This hotel has improved quite a bit compared to its previous stay. I stayed here again today, but the food was lacking in flavor. The variety was okay, but I found the corn to be sour, the white rice dry, and the check-in process was slow. Everything was fine in my previous stays.

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Accommodation's Reply

24 Jul 2025

Dear Mr./Ms. Mahesa M, Thank you for choosing Istana Nelayan Hotel & Convention as your accommodation and for taking the time to leave a review. We are pleased to hear that you have noticed improvements in our hotel compared to before. We apologize for the unpleasant experience regarding the quality of the food during your last visit. Your feedback regarding the less than fresh taste of the corn and the dry white rice is greatly appreciated, and we will immediately follow up with the kitchen team to improve quality and better control in the future. Feedback like this is very important for us to continue improving our service. We look forward to welcoming you back and providing a more satisfying experience in the future. Sincerely, Istana Nelayan Management

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Susriyanti

10.0

/10

Reviewed 9 week(s) ago

The staff is very friendly, the rooms are clean, the food is delicious

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Accommodation's Reply

24 Jul 2025

Dear Ms. Susriyanti, Thank you very much for your positive review! We are very happy to know that you had a pleasant experience with the friendliness of our staff, the cleanliness of the room, and the taste of the food we served. Your feedback is a great motivation for our team to continue providing the best service. We look forward to welcoming you back on your next visit. Warm regards, [Management of Istana Nelayan Hotel & Convention]

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Eli M.

Staycation

8.5

/10

Reviewed 11 week(s) ago

Comfortable, friendly staff... Thank you

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R***y

10.0

/10

Reviewed 17 week(s) ago

Comfortable hotel in Tangerang area, clean rooms, delicious food, friendly service.

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1 people find it helpful

A***i

Staycation

8.5

/10

Reviewed 17 week(s) ago

The business room is comfortable as usual, but since the renovation, there is only 1 towel available, I have requested it to the FO but it has not been delivered until morning. Without being asked again by hotel guests, the FO must update with guest requests. The breakfast menu could be more varied. My husband's favorite place for a shortcation to relieve fatigue after being busy at the office. Thank you

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NOVI K.

10.0

/10

Reviewed 18 week(s) ago

Cool, hopefully after the star goes up it won't be expensive.

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liswati

10.0

/10

Reviewed 19 week(s) ago

I have always liked staying here, it is so comfortable and quiet.

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1 people find it helpful

A***a

Business

8.2

/10

Reviewed 20 week(s) ago

Staff phone calls are never answered

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H***i

8.5

/10

Reviewed 22 week(s) ago

The hotel staff was very friendly upon check in.

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2 people find it helpful

Rara A.

10.0

/10

Reviewed 24 week(s) ago

Cool, clean and the food is varied.

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I***a

8.8

/10

Reviewed 28 week(s) ago

Everything is good, but the problem is that the AC is not cold 🙏🏻

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2 people find it helpful

C***a

9.4

/10

Reviewed 30 week(s) ago

The atmosphere is comfortable, breakfast is also delicious, the only thing that is lacking is access, it's really busy.

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1 people find it helpful

B***u

Business

10.0

/10

Reviewed 30 week(s) ago

Good and friendly service. Spacious hotel area

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Udo S.

Leisure

9.7

/10

Reviewed 32 week(s) ago

Hotel on the main road, although the hotel is old but the hotel makes you comfortable. The lobby and restaurant area are clean, tidy and large. The room area is large, clean and fragrant. Soft mattress, free canned Coca-Cola Sprite, cold AC, smart TV. The staff are friendly, the breakfast menu is delicious. The only minus is that there is no swimming pool, otherwise it's okay

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1 people find it helpful

E***a

10.0

/10

Reviewed 33 week(s) ago

enjoy my stay here, the location is good