HARRIS Hotel & Conventions Bekasi

Explore HARRIS Hotel & Conventions Bekasi
8.8
Very Good
From 12,566 reviews
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Cleanliness

9.0

Room Comfort

8.9

Meal

8.6

Location

9.0

Service and Facilites

8.9

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Staff Friendliness (199)
Bedroom (197)
Room Space (189)
Surroundings (184)
Hotel Area (181)
Ambiance (180)
Accessibility (172)
Bathroom (170)
Family Friendly (157)
Wifi (147)
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Traveler Reviews HARRIS Hotel & Conventions Bekasi

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Customer reviews
R***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Cool, clean, strategic location close to the mall.
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Accommodation's Reply
02 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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b***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 day(s) ago
Good service, and friendly staff.
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Accommodation's Reply
04 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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Jane L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
It was a very comfortable stay at the Harris Hotel. The staff was very friendly and helpful when asked for anything, from checking in luggage to asking for help with the elevator. The rooms were spacious and clean.
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Accommodation's Reply
04 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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Andy S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The staff are very friendly and easy to ask for help.
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Accommodation's Reply
04 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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s***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 2 week(s) ago
The bathroom water took a long time to drain, there were cockroaches under the bed.
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Accommodation's Reply
02 Jun 2026
Thank you to all Harris Hotel fans. Thank you for taking the time to share your feedback with us and for choosing our hotel for your holiday. We apologize for any inconvenience you may have experienced during your stay. We have taken your feedback into consideration and will work to improve our services in the future. We will also pass on your feedback to all Harris Hotel staff to encourage them to provide the best possible service. Thank you again, and on behalf of all Harris Hotel staff, we hope to see you again in an even more pleasant environment. Harrisley, M. Thamrin Sidik, Assistant Managing Director, Harris Hotel & Conventions Bekasi
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 2 week(s) ago
I stayed in room 211, the bed sheets looked dirty, there were yellow stains, and there were also on the pillow cover. The bed was full of dust :( it's best to make sure the room is clean before guests enter. I forgot to take a photo because that day there were many events that required me to leave the hotel. So, I just stayed there for the night.
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Accommodation's Reply
02 Jun 2026
Thank you to all Harris Hotel fans. Thank you for taking the time to share your feedback with us and for choosing our hotel for your holiday. We apologize for any inconvenience you may have experienced during your stay. We have taken your feedback into consideration and will work to improve our services in the future. We will also pass on your feedback to all Harris Hotel staff to encourage them to provide the best possible service. Thank you again, and on behalf of all Harris Hotel staff, we hope to see you again in an even more pleasant environment. Harrisley, M. Thamrin Sidik, Assistant Managing Director, Harris Hotel & Conventions Bekasi
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DWI A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Good service, spacious rooms, and spacious bathrooms. So far, everything's good. Perhaps, during holidays, there should be snacks like grilled sausages and potatoes for sale in the swimming pool area so kids can swim while enjoying snacks. Or, perhaps, other activities for kids would be more engaging.
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Accommodation's Reply
02 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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Nona W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly, but the pool area was dirty. The restrooms in the non-smoking rooms were dirty. Parking was unclear, with no clear indication of where to park the hotel cars.
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Accommodation's Reply
02 Jun 2026
Thank you to all Harris Hotel fans. Thank you for taking the time to share your feedback with us and for choosing our hotel for your holiday. We apologize for any inconvenience you may have experienced during your stay. We have taken your feedback into consideration and will work to improve our services in the future. We will also pass on your feedback to all Harris Hotel staff to encourage them to provide the best possible service. Thank you again, and on behalf of all Harris Hotel staff, we hope to see you again in an even more pleasant environment. Harrisley, M. Thamrin Sidik, Assistant Managing Director, Harris Hotel & Conventions Bekasi
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Y***n
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Great experience to stay here for one night, cozy room and amazing location
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Accommodation's Reply
02 Jun 2026
Cheers HARRIS Fans, We would like to thank you very much for your comments and scores shared to the travel community. It is such a compliment to us to hear that you enjoyed your stay and you were impressed with the services and atmosphere, and especially the friendly and great service provided genuinely from the heart from our HARRIS LIT’s. Thank you for complementing our hotel for the comfort of services it is nice to see that our guests confirm the standard of services facilities and all equipment to your liking for a staycation. We will make sure to pass your comments to all our HARRIS LIT’s to encourage them to keep the constant and excellent service. We would like to thank you once again and on behalf of all the HARRIS players we wish to have you with us soon for another enjoyable stay. HARRISly yours, M. Thamrin Sidik Executive Assistant Manager HARRIS Hotel and Conventions Bekasi
W***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Strategic location because it is close to the mall and the service is friendly
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Accommodation's Reply
02 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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a***a
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 3 week(s) ago
Disappointed with the provision of mineral water, I needed a refill of water but couldn't, unfortunately here you can't refill mineral water and there isn't even a dispenser, in the midst of many hotels that provide prepared mineral water services for guests, hopefully in the future Harris can pay more attention to mineral water.
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Accommodation's Reply
02 Jun 2026
Thank you to all Harris Hotel fans. Thank you for taking the time to share your feedback with us and for choosing our hotel for your holiday. We apologize for any inconvenience you may have experienced during your stay. We have taken your feedback into consideration and will work to improve our services in the future. We will also pass on your feedback to all Harris Hotel staff to encourage them to provide the best possible service. Thank you again, and on behalf of all Harris Hotel staff, we hope to see you again in an even more pleasant environment. Harrisley, M. Thamrin Sidik, Assistant Managing Director, Harris Hotel & Conventions Bekasi
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Early check-in is possible 30 minutes before check-in time. Request additional towels and they'll be delivered immediately. It's very close to SMB Bekasi. The food is also delicious. Adding an adult for breakfast will give you a discount voucher. The staff is very friendly.
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Accommodation's Reply
02 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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A***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Very helpful, strategic location, direct mall access
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Accommodation's Reply
02 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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Tryandika T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
I've stayed here many times and it's already comfortable. It will be my go-to staycation hotel.
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Accommodation's Reply
13 May 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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N***r
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Complete facilities, swimming pool and gym are very good, staff are very friendly.
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Accommodation's Reply
08 May 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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Are A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Close to Summarecon Mall Bekasi
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Accommodation's Reply
08 May 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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a***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good service, very comfortable atmosphere
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Accommodation's Reply
08 May 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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Eva A. V. K. T.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Very comfortable with hotel facilities in the same location as Sumarecon Mall Bekasi, so it is easy to get around.
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Accommodation's Reply
03 May 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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E***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Very good, good, best staff, comfortable
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Accommodation's Reply
03 May 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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Wah K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Having family gathering here. Everything was great. The only thing is the AC was not cold and the electricity kept on “clacking,” causing the AC situation.
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Accommodation's Reply
05 May 2026
Cheers HARRIS Fans, We would like to thank you very much for your comments and scores shared to the travel community. It is such a compliment to us to hear that you enjoyed your stay and you were impressed with the services and atmosphere, and especially the friendly and great service provided genuinely from the heart from our HARRIS LIT’s. Thank you for complementing our hotel for the comfort of services it is nice to see that our guests confirm the standard of services facilities and all equipment to your liking for a staycation. We will make sure to pass your comments to all our HARRIS LIT’s to encourage them to keep the constant and excellent service. We have also taken note of your constructive comments and we will act upon to improve our services. We would like to thank you once again and on behalf of all the HARRIS players we wish to have you with us soon for another enjoyable stay. HARRISly yours, M. Thamrin Sidik Executive Assistant Manager HARRIS Hotel and Conventions Bekasi
Number of reviews per page
20
40