Overall Ratings & Reviews favehotel Langko Mataram - Lombok

Dear Mr. Edwin P., Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused by the final payment calculation during check-out. We fully understand your feelings, especially as a loyal guest who has trusted us with his accommodations for a long time. An incident like this should not have happened, and we deeply regret that our lack of thoroughness in verifying the billing has created an unpleasant situation, especially when you were already at the airport. Your feedback will be taken seriously by us to improve accuracy and coordination between teams, so that similar incidents do not happen again in the future. Once again, we apologize for this inconvenience and greatly appreciate your loyalty to favehotel Langko Mataram. We look forward to welcoming you back with even better service on your next visit. Sincerely, Haerul Izami, Front Office Manager

Dear Mr./Ms. C*o, Thank you very much for your positive review! We are delighted to hear that our simple breakfast still left a pleasant impression on you. We strive to provide ample choices without overwhelming you, and your feedback is a source of encouragement for our team to continue maintaining our quality. We look forward to seeing you again on your next visit. Best regards, Haerul Izami, Front Office Manager

Dear Mr./Ms. N*a, Thank you for your review and feedback. We apologize for the inconvenience you experienced regarding the unresponsive housekeeping service. This situation certainly does not reflect the standard of service we strive to provide. We have forwarded your feedback to the relevant team for their attention and evaluation to prevent a similar incident from happening again. We hope to welcome you back with a much better experience in the future. Best regards, Haerul Izami, Front Office Manager

Dear Mr./Mrs. F*y, thank you for your review and best score. It is a pleasure to hear that you are happy during your stay at favehotel langko mataram. Of course we will continue to improve the quality of the products and services we provide. Always be healthy for you and your family. We look forward to welcoming you back on your next visit. Best regards, Haerul Izami. Front Office Manager

Dear Mr./Mrs. N*a, Thank you for your review and feedback. We apologize for the inconvenience you experienced regarding the less than responsive housekeeping service. This situation certainly does not reflect the standard of service we want to provide. We have forwarded your feedback to the relevant team for attention and evaluation so that similar incidents do not happen again. We hope to welcome you back with a much better experience in the future. Best regards, Haerul Izami. Front Office Manager

Dear Mr./Mrs. Zakie Z., Thank you very much for your appreciation! We are very happy to hear that you are satisfied with our service and experience staying at our hotel. Hopefully we can continue to provide excellent service on your next visit. See you again! Warm regards, Haerul Izami. Front Office Manager

Dear Mr./Mrs. M*a, Thank you for your positive score and review! We are glad to know that you feel comfortable with the cleanliness of our hotel and enjoy the variety of food menus that we serve. Your input means a lot to us to continue to maintain and improve the quality of service. See you again on your next visit! Warm regards, Haerul Izami. Front Office Manager

Dear Mr./Mrs. B*e, Thank you very much for this short but meaningful review! We are glad to know that the friendliness of our staff has left a positive impression on you. We hope that your overall stay was a pleasant one. We look forward to welcoming you back again soon! Warm regards, Haerul Izami. Front Office Manager

Dear Mr./Mrs. B*e, Thank you for your positive review! We are very happy to know that you are happy with our staff's service. Comments like this are an encouragement for our team to continue providing the best service. See you again on your next visit!. Warm regards, Haerul Izami. Front Office Manager

Dear Mr./Mrs. M*m, Warm greetings from favehotel Langko Mataram – Lombok! Thank you for the positive review that you have given. We are pleased to know that the overall experience of staying here was good and quite satisfying. We also greatly appreciate your appreciation for the Smart TV facility in the room. We always strive to provide comfort and added value for our guests. We look forward to welcoming you back on your next visit. Best regards, Haerul Izami. Front Office Manager

Dear Mr./Mrs. H*y, Warm greetings from favehotel Langko Mataram – Lombok! Thank you for your positive review. We are grateful that despite the travel constraints, communication with our reception team went smoothly and were able to help adjust your schedule well. We are also very happy to hear that the service from our staff was felt to be friendly and helpful. Guest satisfaction is our top priority, and reviews like this are a great motivation for the entire team. Thank you and we look forward to your next visit in the future. Best regards, Haerul Izami. Front Office Manager

Dear N***a, Thank you very much for your kind review. We are delighted to hear that our staff made a positive impression. It would be our pleasure to welcome you again on your next visit. Best Regards, Haerul Izami Front Office Manager

Dear Mr. Akhmad B., Thank you for your review! We are glad to hear that you are comfortable with the cleanliness of the room and the variety of food that is in accordance with the price. The suggestions and feedback that you provide are very useful for us to continue to improve the quality of the products and services that we provide. Hopefully we can welcome you back in the next opportunity. Best regards, Haerul Izami. Front Office Manager

Dear Mr./Mrs. I*n, Thank you for your positive review. We greatly appreciate your trust in choosing our accommodation. It is a pleasure to know that our cleanliness, room facilities, and friendly service have met your expectations. Your feedback is a motivation for us to continue to maintain the quality of our services in the future. We look forward to welcoming you back in the future. Best regards, Haerul Izami. Front Office Manager

Dear Mr. Rudiyanto, Thank you for taking the time to provide a review. We are pleased to hear that the location of our accommodation provides comfort and easy access for you, especially with its proximity to the Grand Mosque and various daily needs centers. We hope to welcome you back on your next visit. Best regards, Haerul Izami. Front Office Manager

Dear Mr./Mrs. F*n, Thank you for your feedback and input. We apologize for any inconvenience caused by the limited parking area which may have been uncomfortable during your visit. Of course, we will continue to improve the quality of our products and services to meet all our guests' expectations. Hopefully we can provide a better experience on your next visit. Best regards, Haerul Izami. Front Office Manager

Dear Mr./Mrs. M*r, Thank you for your very positive scre and review. We greatly appreciate your appreciation for the friendliness and service of our entire team. Your input is a great motivation for us to continue to maintain and improve the quality of service. Thank you and we look forward to your next visit to Favehotel Langko Mataram. Best regards, Haerul Izami. Front Office Manager

Dear Mr./Mrs. Y*n, thank you for your review and perfect score. We are glad to know that you found our strategic location in the city center, as well as close to the Islamic Center, helpful. We hope that the convenience of this location will add to your overall experience. Stay healthy for you and your family. Thank you and we look forward to your next visit. Best regards, Haerul Izami. Front Office Manager

Dear Sir & Madam, Thank you so much for your kind review! We’re delighted to hear that you enjoyed the service during your stay with us in Mataram. Your positive feedback truly motivates our team to keep delivering the best hospitality. We look forward to welcoming you back again soon. Best Regards, Haerul Izami Front Office Manager

Dear Mr./Mrs. T*a, Thank you very much for your positive review. We are glad to know that the check-in process was easy and smooth. Your satisfaction and comfort are our priority. We hope your next experience will be even more enjoyable. Best regards, Haerul Izami. Front Office Manager