Overall Ratings & Reviews SureStay Plus Hotel by Best Western Black River Falls

The hotel itself is old but overall it’s great! Clean and very kind staff.

Nothing more to add

Great place to stay

Great place

place was nice for the money .

Good and clean and simple

Only complaint: Your poor Mattress gave me a back ache! RM 203

The room was noisy. Right by the elevator shaft. Breakfast was not very good. Small amounts and the hot items were not kept filled.

A nice place to stay when you're visiting relatives in the area. The room was spacious and clean, so no complaints.

Beds were a little hard and tiny pillows

Good

Great staff

would stay here again

My husband woke early and jumped out of bed because he felt something crawling on his leg. It was a bug. He showed the manager who apologized. However, since we booked through this app, she could not refund our money.

It was right off the highway and super easy to find!

Everything was great. Will stay again.

Breakfast good. Bar and hotel nice over all. Room were disceiving from pictures on website

Room with 1 queen bed was very very small. Could hear the bathtub filling in the room above me. Could hear a person in the workout room next to my room at 6am. Bar was open but only serves pizza. Nice bartender.

Large rooms, check in efficient, best breakfast of the many hotels I have stayed at

Liked that it was on the trail.