Crandon Inn and Suites

Explore Crandon Inn and Suites
7.6
Pleasant
From 507 reviews
Cleanliness

8.2

Room Comfort

8.6

Location

8.6

Service and Facilites

8.2

Traveler Reviews Crandon Inn and Suites

Number of reviews per page
20
40
Top reviews
Beverly
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pool, hot tub, and ice machine not working. Stains on blanket. No one ever at front desk. Waited 25 minutes to check in after ringing bell several times.
Nicholas
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Booked online, got to a desk with key cards scattered all over it and a phone number, called the phone number, couldn’t understand the lady on the line and eventually just took a random key that had “2Q” and a room number written on it, left early in the morning before staff arrived and was never charged for the room. Cool that it was “free” but that was about it. I’d look into other alternatives in the area.
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Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel is showing its age. Pool was not working the entire week despite promises it would be. Breakfast was ok. Bathroom and shower have mold and mildew. Just not a comfortable stay. Disappointed
Hugh
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Its the only real option in the area. The rooms are a good size and clean, breakfast isnt great. The pool has been out of action for a long time. We stayed here last year and it was closed then as well. They shouldn't advertise as having a pool.
Anthony
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We have stayed here before and had pleasant stays. This time was absolutely horrible. When checking in they gave us our room key. Went up found naked people in the pull out sofa. Room was completely occupied. Went back to front desk they said it was impossible room is vacant. Ha it was not. So he calls someone to help him because he couldn’t figure out how to switch rooms. She tries to charge me for another room. Get to unoccupied room mold and patch work on bathroom walls. Pool closed. On the upside the morning staff were very nice. This hotel stay was not worth what we paid.
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Christopher
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Been staying here for many years. The pool has never been accessible.
wade
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I enjoyed the tranquility of this place. It surprised me on many levels actually. Was a nice place to rest up with a comfortable bed and was very reasonably priced.
Rebecca
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The stay was great the room was great comfortable beds and great breakfast. The only thing that was not good was the pool was closed and it would have been nice to know that before we booked the room
Annette
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great suite room with closed door option for an early riser, or later bedtime option! Also 2 sinks are a great option, too! Good breakfast choices!
Magdalena
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room easy access to the parking
Ed
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Breakfast was better than expected
Kathy
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

comfortable rooms
Julie
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff member that checked me in was not friendly - she spoke abruptly and never smiled?
Ellen
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Was close to a grocery store & a gas station. Staff was very nice.
Ronald G
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The only thing I didn't care for was the toilet. I am 78 and a little taller toilet would be so much easier to stand up when finished.
John
icon-Business
Business
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Two queen beds, both bed sheets had urine stains, one far worse than the other, except the other had a hairball on the sheets also. When I went to the front desk to get something to sleep on, no one was at the desk, or even in the hotel according to the sign, and room keys for three more guests who had not yet arrived were on the front counter. Looking back, I should have taken those keys to find a room with a bed without stains. I returned to my room and used the sheets from the pull-out bed which were clean and towels to sleep on. Next time I will travel the 35 minutes to find other otpions.
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Jason
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Pool wasn't open, room had trash under the bed when arrived. Seemed a little under staffed
Gary
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Out of season stay so limited staff on site but they went above and beyond to support guests. Traveled w two small dogs hotel was very accommodating
Marjorie
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

When first arrived it took almost 15 minutes for someone to wait on us. Then we found out that the pool and hot tub were not working. Then got to our room and found left over food in the refrigerator. Went to have breakfast today and the eggs were not very good and the cream for the coffee was spoiled. The chances of us returning to this place aren't very good.
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Catrina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Pool isn't working.
Number of reviews per page
20
40