Valenza Hotel & Cafe

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Overall Ratings & Reviews Valenza Hotel & Cafe

Traveloka (369)
Other sources (129)
8.1
Very Good
From 369 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.0

Meal

7.6

Location

8.2

Service and Facilites

8.2

People often mention about Valenza Hotel & Cafe
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Distance to City Center (5)
Surroundings (5)
Staff Friendliness (5)
Ambiance (5)
Soundproof (5)
Hotel Area (5)
Accessibility (4)
Room Space (4)
Bedroom (4)
Bathroom (4)
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Traveler Reviews Valenza Hotel & Cafe

Number of reviews per page
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40
Customer reviews
Indar
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Medical
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7.2
/10
Reviewed 2 week(s) ago
The hotel staff was friendly. The hallways were very dark and gloomy, the rooms were dusty, and the window curtains looked like they hadn't been washed in months. We were sneezing and itching. There was no bottled water provided.
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Verified Traveler
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Medical
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8.2
/10
Reviewed 16 week(s) ago
The hotel staff was friendly and provided prayer mats for us to pray. Taking an online motorcycle taxi to the hotel was a hassle because the road was difficult. I've taken online motorcycle taxis many times, but they always end up going in circles. It's an old hotel, so it's understandable that the place looks dated and the price is cheap. The restrooms are also safe, so it's no problem.
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2 people find it helpful
S***u
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8.5
/10
Reviewed 26 week(s) ago
The hotel staff is very friendly and classy
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S***u
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8.5
/10
Reviewed 26 week(s) ago
The hotel staff is very friendly and classy
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1 people find it helpful
N***R
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6.1
/10
Reviewed 32 week(s) ago
Everything was okay, but we got a room with no windows while our booking price was for a room with a window. We checked in late, so there was no time to ask for an exchange since my son was already asleep. I asked for compensation for the price difference during check-out, but the receptionist said we could not get the money back since we needed to complain before entering the room. Please improve so that we don't feel like we're being scammed.
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 34 week(s) ago
Nice place to stay for a short trip.
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Verified Traveler
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Transit
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6.8
/10
Reviewed 39 week(s) ago
All rooms should have hand bidet in the toilet. Room was smelly.I had to buy air fresher for the room. Housekeeping wise should seriously UPGRADE! Iron provided WITHOUT IRONING BOARD. Furniture is very old. Location was good as it is just 10mins away. I would like to give a shout out to one staff mame Priya. She was very attentive and polite.
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1 people find it helpful
NNAWUIHE J. E.
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Leisure
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10.0
/10
Reviewed 42 week(s) ago
Excellent staff and helpful, most especially the female receptionist and the cleaners.
2 people find it helpful
Verified Traveler
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9.4
/10
Reviewed 51 week(s) ago
Place okay and quiet, it's good to have short solo travel. Thank you
1 people find it helpful
indra m.
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8.1
/10
Reviewed 52 week(s) ago
The location is close to KL and the rooms are clean, but unfortunately food for Muslims is difficult to find because most of the food is Chinese and Japanese and the hotel doesn't have a restaurant and there is no food provided, and there is also no Qibla direction indicator for prayer.
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2 people find it helpful
Novlisa W.
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Staycation
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9.7
/10
Reviewed 52 week(s) ago
affordable hotel and close access to malls and everywhere.
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kanagga N.
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10.0
/10
Reviewed 81 week(s) ago
Very clean and affordable hotel. Worth staying
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G***t
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Leisure
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8.5
/10
Reviewed 91 week(s) ago
Cleaning Ness needs to improve, especially the floor carpets were too old.
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Frengky L.
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Medical
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8.8
/10
Reviewed 92 week(s) ago
comfortable and quiet... the receptionist is also friendly and patient...
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1 people find it helpful
t***w
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Staycation
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5.3
/10
Reviewed 102 week(s) ago
Room has zero noise isolation, the person shouting and laughing at another room is like shutting and laughing at corridor. Too bad, during my stay time opposite room are idiots who still shout and laugh out loud even after 1pm.
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S***a
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8.5
/10
Reviewed 114 week(s) ago
great 👌 ..........................
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KHOR W. F.
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8.5
/10
Reviewed 137 week(s) ago
Value for money, great location near to Mid Valley. Just the room furniture [is] a bit worn down, but overall [it] is still worth it.
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Farizuan F.
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9.7
/10
Reviewed 140 week(s) ago
This accommodation is okay to have a good rest and sleep.
1 people find it helpful
LEE S. H.
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6.2
/10
Reviewed 176 week(s) ago
No shampoo inside the room, the shower cap is faulty.
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LING K. W.
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6.3
/10
Reviewed 180 week(s) ago
Hygiene is not really good. Quite a lot of dust at visible place, toilet bowl is not really clean. Toilet is small. But location is good, near to mid valley.
1 people find it helpful
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