If you ever find yourself in Lisbon, you should stay here. Our first impression was being greeted by Anna Maria at the front desk. She was the most personable, professional and knowledgeable hotel staff we have had the pleasure of meeting. She was friendly, down-to-earth and had a wealth of information. She was also kind enough to answer a myriad of questions. She arranged a car for our return to the airport and even included breakfast to go for our party of 6 as we left early. And, she arranged all four of our rooms, compete with balconies, on the same floor, next to each other. How often does that happen?
When we arrived at 11 am, we were prepared to take advantage of the free hotel bag storage. But one of our rooms was ready way ahead of the 3 pm check in time, so we put all of our bags in there for safekeeping until the later check in time.
The location is perfect. Close to everything. We walked everywhere. The rooms and bathrooms are clean and the beds are comfortable. The rooms, bathrooms and balconies are on the small side, but that is typical for hotels in Europe where space is at a premium. Just right for our 3-nigh stay.
The breakfast has a variety of items an is bountiful and delicious!
The hospitality of the hotel staff alone is the #1 reason we will choose Hotel Lis - Baixa on our future travels to Lisbon.