the welcome

Room wasn’t ready for an hour and a half so we had to do a late check in with no compensation and ultimately had to cancel our dinner reservations.

I didn’t get to stay. I’d made an error on the night I needed and could not get help from Expedia or Best Westetn

The room was tiny and we had to you outside to get to the indoor hot tub.

Staff were friendly

The air unit in the room was very disturbing for sleep. It would turn on and alarm us in our sleep.

Room was clean breakfast was great.

Staff were friendly &accommodating?

The ataff was amazing.

I was so upset to find out after checking in that the hot tub was not available. It was the reason we booked this establishment. We have been doing a LOT of driving and my back is killing me. I desperately NEEDED the hot tub.

All of the above. Very good breakfast

Room was clean, bed was comphy, staff were all polite ... pool and hot tub were closed and i didn't know till we checked it, that was disappointing. Showers are a little weird, the shower head is so high on the wall. Breakfast was ok.

Lovely

We booked for 3 nights, the hot tub and pool were down with no compen

Clean room. Great staff. Location is in quiet area.

No yogurt and the phone was ringing endlessly Lady was lovely

Everything was as it should be. Towels, coffees, kitchenette clean, whole room was clean & orderly. TV Channels were very limited… horrible in fact. Not even up to a Basic Cable ! We were informed that because it was the Christmas Holiday Season that there would be NO in-room services, ie: maid, towels etc. But we stayed there for 4 nights and in that time we received NO in -room Services. We had to go to office to get clean towels, soaps, coffee etc. as far as cleaning the room Not one in room cleaner made any appearance . We had piles of garbage, bottles, cans, recyclables Etc. No cleaners could be found. We weren’t even asked if we needed anything. It was Unacceptable ! The first two days we fully supported but not the 4 days of our stay !!

Staff was great. Breakfast was set out very well.

Clean room. Staffs are helpful.

Very clean and quiet room. Very friendly staff. Great location.