8.8
Very Good
From 664 reviews
Cleanliness

8.8

Room Comfort

9.0

Location

9.0

Service and Facilites

8.8

Traveler Reviews Hotel Terranova

Number of reviews per page
20
40
Top reviews
Luis
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is awesome. it's next to a river. My room was very cleaned. its family friendly and has a nice swimming pool. What annoyed me was that the reservation said that Breakfast was included, when it was not. I had to pay for breakfast.
Cecilia
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Lack of maintenance,water in the pool wasn't running.
RAUL
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The girls at the reception desk. Great service
Marti
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The staff is very attentive and helpful.
Mayra Patricia
icon-Business Family
Business Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Convenient location for my needs. Restaurant opens at 6 am. Most staff are very friendly and helpful.
Bonnie
icon-with Partner
with Partner
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

The grounds are beautiful- except the road leading to the hotel. The rooms are a tad bit shabby. Just needs updating. But it was clean and cool and the pool is lovely. Food is good.
Ignacio
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Is good place to stay ..staff is good
VICTOR
icon-Business Family
Business Family
6.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Room provided was pretty old and many issues with the room facilities
Dallas
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Clean, smells good. Outdated.
Boo Chan
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Good.
BRENDA
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

El desayuno es buffete y cuesta $200 por persona, hotel austero
Maria
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Hotel was very nice and quiet location. Staff friendly and helpful. No safe in room as listed on Expedia website was only negative aspect for me.
Patricia
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Clean
Zully Gisselle
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Se reservó para pagar en el hotel pues no me querían dar habitación por qué se les llenó el hotel y mi habitación se ocupó que intentaron hacer cobro sin éxito y le digo pero mi reservación era para pagar a mi llegada no antes y aún así no me marcaron para notificarme que no había habitaciones al final de espera si me dieron una habitación. Pero el mal rato nadie me lo quita
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Marco
icon-with Partner
with Partner
10.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

Very comfortable room, lovely grounds. Excellent staff, great restaurant. We stayed an extra day.
jorge
icon-Leisure
Leisure
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

The place looks the same it is in the pics ; it is a big property very spacious lovely pool are with a huge green are next to the river.
Omar
10.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

It was pleasant
samuel
6.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

They have my room with no tawells
JESUS
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

Poor service first night we asked for a second coffee mug two person room w one mug second day we didn’t have towels we call the front desk and didn’t receive them until 6 hours later. Made us late for a event we had.😡 rest of our stay was ok
Ray
icon-
10.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

Clean room and staff always nice.
Number of reviews per page
20
40