Positives: it was about -17 outside and very worm inside, toilet worked and relatively clean, beds were OK, tv worked. Negatives: microwave was not rotating and rusted; there were no place to hang outside closes; towels were on microwave and not in the bathroom; door did not have lock inside, only outside; there were no internal phone or any way to call management; internet was locked and password was not provided; lamp on the night stand was broken, no USB ports.

They were rude, after paying with a credit card then they wanted a 200 dollar down payment after paying and requested cash told them no then they said the wanted a credit card and will charge the credit card and would get money back after 5 business days instead of putting the credit card on file they wanted to charge it and kept insisting for cash. They also never cleaned the room the next day, awful customer service and support

Unable to drink water in room do to public health notice. Other than that amazing service!

Bathroom extremely dirty & very poor service

The room smelled and the air conditioning added additional smells. The carpet or the air conditioning did not appear to be properly cleaned for a while.

The room smells like cigarettes, the washroom has poop in the walls near to the toilet, bathtub oxide/rust inside, Moho in walls, tv and cable not working, Cortines fall dawn, microwave super dirty and sticky, horrible experience for a family with kids not recommended

The water is not safe to drink per York Regional Health. The Health Dept said there is bacteria in the water. Sheets had long black hairs on them. Room smelled like a urinal puck.

Friendly staff.

Quite worn down but clean. Very nice people in the office. Not happy that the people next door were physically fighting and yelling. Made me nervous.

It’s good for the price and a nice place to relax during travel. However, the rooms do need some renovation.

Dirty and bed bugs and also it says no dogs but dogs were beside us barking and i have a video of the bed bugs

Nice staff. Shower hard to use. Hot or cold shower. Faucet faulty. Room as a whole very old

The rooms smelled like cigarette. The ac was open and full of lint/dirt. The wall outlets are uncovered. The carpet is filthy you can literally see the grime. Just absolutely disgusting.

Stayed for work and had a pleasent experience.

lots of bugs, little bit cold, only one key per house making it inconvenient

Bad motel

Room stunk , sign in bathroom says “ don’t drink water and another sign at toilet saying don’t flush toilet paper Only plus was the bed was comfy and they had cable

Tv didn't work.. bathroom needs a Reno . For the price it wasn't anything special . Worth half what I paid

Actual bed bugs

The toilet had feces residue in it, and there was no toilet brush. The room had an old, musty smell, and no bath mat was in the bathroom. The location needs a facelift. Many of the doors are dirty and rusting!