Overall Ratings & Reviews Selectum Family Comfort Side

The AC wasn’t working ,it was too humid in the room.the room was very small and tight room, it was a terrible experience.I was glad we were only there for one night. The rooms were smelling awful. Old structure. Dark corridors. Lights not working Breakfast was acceptable. Night snacks were just ok Not very fresh. Overall- certainly Not a 5 star experience We moved to starlight resort. Just 5 minutes from This place. And the difference is tremendous. And easily noticeable. Please downgrade the rating of this property!

stayed at Selectum Family Comfort Hotel in Manavgat from April 1 to April 4, and what happened on the last night completely ruined our stay and left me with physical pain and emotional distress. On the night of April 3 (after midnight, so technically April 4), I had a serious incident inside the hotel. Instead of receiving proper care or any meaningful support from hotel management, I was simply told not to call the police. Can you imagine? A guest injured and the priority is to protect the hotel’s reputation, not the person’s well-being. After returning to Antalya, the pain worsened. I ended up needing an MRI, a doctor’s report, and medical treatment, which I now have all documented. What’s worse is that the hotel didn’t even follow up or show any concern after the incident. Zero accountability. I have witnesses, including other guests and my children, and I’m pursuing this through legal channels with my lawyer. This place is unsafe, unprofessional, and should never treat any guest the way I was treated. If you care about your health, safety, and being treated like a human being – do NOT book this hotel.

We received a very nice, spacious room with an amazing view. Check-in was quick, and the staff was helpful. Unfortunately, the cleaning service was very disappointing. Sometimes, only one of the two beds was made, and at times, the room was barely cleaned. The hotel is nice, but the issue lies with the staff. Everyone seems tired, and as a guest, you can feel the negative atmosphere among them (snack bar) mostly). The food could be better for a 5-star hotel. The beach is nice, and the animation was okay. Overall, we enjoyed the holiday.

All the hotel staff really care about you. Customer service was always interested in us if we needed anything. The internet connection is perfect. The food is delicious and the room service does its job very well. The pools are clean and the beach was very enjoyable. We want to go back next year. I would like to thank all the hotel staff.

First when we arrived their check in time is supposedly at 2pm however we had to wait until 3.20pm to get our room. As an excuse for the late check in we were told that we are Expedia customers and are getting some special gifts that’s why it’s taking longer then the regular check in time. However we did not get any gifts when we were in our room. Then we found an expired beer in our fridge which was expired in April 2024. Since we did not drink we simply advised the staff about it and did not care further. Nonetheless it left a bitter feeling since the thought kept coming to my mind if they are serving expired beer in the fridge how the quality of their food will be. Afterwords we need to advise the staff literally 3 times to fix the air conditioning since it was not working and we had 40 degrees Celsius. We were also advices twice that the sofa bed will be made soon. When we returned to our room at 10.45pm it was still not made. So we called reception and told them that our son would like to sleep. The food is very basic and repetitive. Aquapark is nice however closes from 12-2pm which is peak time in the heat. There are 4 a la cart dinner restaurants however only one is included in the All Inclusive program, if you want to visit more then one then you would have to pay which is the first time I’ve experienced from over 25 resorts I’ve visited do far. Overall be very mindful when choosing this resort!

We had a wonderful vacation. Stuff is caring and friendly

Definitely not a 5 star resort. Disappointed!!!

l like everything

The staffers are very honest and helpful, the meals are semi enough

Food was good, cocktails was good. Swimming pools excellent. Sea view was amazing from the room. 5 stars Hotel.

Sea amazing,a lot of food service and option.Especially villa's pool is increadible.

Out of date Hotel, maybe 2 star. Everyone smokes. Rude staff who lack their customer service. Air conditioning doesn't work in the rooms. Don't change bed sheets. Catered for the rudest Russians we've ever met. Cocktails are unacceptable. Coffee is awful. Unable to reserve the à la carte restaurant. Hugely inflated massages. Fresh orange juice cost extra at breakfast, and any freshly squeezed juices around the pool are extra too, clearly not 'All inclusive'. Have to search for cutlery at every meal. No Manners by anyone here, ..... Showers were good though. Avoid Avoid Avoid.

nicely located by the Mediterranean sea. Lots of food to eat and unlimited drinks.. Beach is exceptionally convenient .. Staff is friendly and professional..

Two nights for two families. The hotel staff is friendly and helpful. There are buffets for lunch and dinner, the food is ok, and the dining place is usually crowded. The swimming pool is very nice. We like the programs the hotel has at night for the kids. The spa service is also very affordable. Overall we enjoyed our stay there.

We are a family of 4 and spent 11 nights here at the end of August/early September 2015. We've been to many different resorts in Turkey over the last 20 years, and have stayed at around 15 or 16 all inclusive hotels between May and November. We're also quite well travelled around the rest of the world. I have never seen such poor standards of food hygiene anywhere else in the world.......(well except for Djibouti in Africa!) There were flies crawling all over the segments of the fresh fruit in the main buffet at breakfast. This was the case at 7am when it opened. When food and drinks were spilt, and waiters were told about the mess, it was often there for 20 minutes or more. I actually saw several people slip over on spilt drinks. Eventually when they were cleaned up, the cleaners did such a poor job and usually left quite a bit of it on the floor. There is a bar outside where the evening entertainment takes place. The surface of the bar was always sticky and covered in flies. I only ever saw water being used to wipe these areas down. Never did I see proper cleaning fluids or chemicals being used. The final straw was when we all ate in the Turkish speciality a ' la carte restaurant and watched the chef wipe his sweaty forehead with his bare hands, and then use them to pull the meat off the skewers and straight onto our plates. We complained to guest relations who couldn't believe this had happened. We also told them about the chefs who were smoking in between cooking.

Everything was perfect, from the food to the service to the friendliness of all the staff. The rooms were immaculately clean, the variety of food was amazing and the all inclusive deal meant we were able to eat and drink whatever we wanted and whenever we wanted. The pier was my favourite part, we were able to lay in the sun or shade and jump right into the water all day. Highly recommended!!!!

Eine in die Jahre gekommene Luxusanlage. Leider nicht überall sauber. Ansonsten top Anlage mit mehreren Pools und nah am mehr. Leider nicht gut im Schuss. Essen mittelmäßig. Personal super nett und zuvorkommend.

Bra drinkar och maten ok nöjd

Magnifique 😍

Es ist ein gutes Hotel für Familie und Kinder. Sehr viel aktivitäten und Spaß, sehr viel Essen Auswahl. Personal sehr Nett und zu Vorkommend. Aufjedenall würde ich es weiter Empfehlen. Gern noch mal.