The hotel staff is friendly, the service is good, and the room service is very friendly. When I first arrived, close to Eid, it was still quiet, perhaps due to the large number of people returning home. The room was tidy and not stuffy, with cool air conditioning, and the hot water took a while to warm up. Close to Ciwalk, there are plenty of restaurants nearby. Just a few notes: the bathroom is slippery when wet. If you'd like, replace the towels with new ones, as the white color has faded and they don't smell good.