PHP | EN

Support

Cinta Sayang Resort

Explore Cinta Sayang Resort

Overall Ratings & Reviews Cinta Sayang Resort

Traveloka (352)

Other sources (59)

8.2

Very Good

From 352 reviews

Provided by travelers on

Cleanliness

8.2

Room Comfort

8.2

Meal

8.1

Location

8.3

Service and Facilites

8.0

People often mention about Cinta Sayang Resort

All

Surroundings (5)

Room Space (5)

Hotel Area (5)

Accessibility (4)

Check-in/out Time (4)

Taste (4)

Distance to City Center (3)

Staff Friendliness (3)

Ambiance (3)

Bathroom (3)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Cinta Sayang Resort

Number of reviews per page

Customer reviews

T***u

Staycation

8.4

/10

Reviewed 3 week(s) ago

I booked room ‘kids stay for free’ but it’s surprised me when i have to pay for additional towels for them. So the term is not valid at all. The hotel should upgrade/refresh the furnitures. But still im happy because it’s close to my main destination.

Find this review helpful?

Norhadilah

Business

8.2

/10

Reviewed 4 week(s) ago

Spacious room, comfy bed, complimentary water bottle. An iron and ironing board are available in the room.

Find this review helpful?

G***t

Leisure

6.7

/10

Reviewed 9 week(s) ago

There were rats in the room, the balcony smelled of cigarettes but the food was ok but there was no candle for the heat under the buffet.

See original

Find this review helpful?

S***i

8.2

/10

Reviewed 13 week(s) ago

Good for a short trip... Easy access to the mall and hospital.

Find this review helpful?

N***l

Leisure

10.0

/10

Reviewed 23 week(s) ago

honestly I underestimate this place. once I checked in, the was renovated n look nice cozy. the breakfast........ awesome!!!!

Find this review helpful?

T***n

9.7

/10

Reviewed 29 week(s) ago

Sports are available with environmental quite

Find this review helpful?

G***t

5.0

/10

Reviewed 32 week(s) ago

No Wi-Fi, no phone in the room (phone is located in the corridor outside). Had to call reception by our mobile. They said they would fix the Wi-Fi, then I waited for 3 days, no Wi-Fi at all. Not only is the room dirty, there are no bedside lamps. No water bottles provided, guests had to go to the corridor to get water from the water dispenser. Rooms located very far from the main reception area, away from restaurants, so be aware of being starving.

Find this review helpful?

I***N

Staycation

6.4

/10

Reviewed 39 week(s) ago

Sorry, a bit creepy. Maybe can do some renovations to the modern style

Find this review helpful?

S***i

8.5

/10

Reviewed 45 week(s) ago

Okay, yes. For business trips, you can come here.

See original

Find this review helpful?

Johan H.

Business

9.3

/10

Reviewed 50 week(s) ago

Recommended for business, family or golf.

1 people find it helpful

S***n

9.4

/10

Reviewed 51 week(s) ago

So far so good in my hometown and having morning jogging with good scene there.

Find this review helpful?

S***i

Business

10.0

/10

Reviewed 57 week(s) ago

Always best choice when I have business trip here.

1 people find it helpful

A***i

Staycation

9.3

/10

Reviewed 66 week(s) ago

The toilet is not clean, dirty, need to change the water type... The whole toilet is a bit old... New look pleasee.. Other Semo Ok

See original

Find this review helpful?

N***a

8.5

/10

Reviewed 68 week(s) ago

For a woman on the go like me this is good. Quiet and peaceful. Services were good.

Find this review helpful?

S***i

Business

10.0

/10

Reviewed 68 week(s) ago

Very good place to stay if you got business trip. I'm gonna stay here again next time I got meeting here.

Find this review helpful?

Faradiba F.

8.5

/10

Reviewed 119 week(s) ago

I'm very happy, thanks a lot.

1 people find it helpful

Nur Afiqah Syahirah binti Abd Jamal

6.0

/10

Reviewed 140 week(s) ago

Horrible, requested a room with queen bed but was given twin bed. No hair dryer & toothpaste and had to request? There wasn't even any hot water for the shower? The breakfast spread was so basic, plain and boring! Not recommended. 2/10

Find this review helpful?

Accommodation's Reply

20 Mar 2023

Dear Guest, Thank you for choosing Cinta Sayang Resort! We would like to thank you for sparing time and reviewing our property. We have made a note of your feedback on the inconvenience challenges that was brought upon you during your stay with us, thank you for sharing your feedback with us and we have highlighted your concern to our management team to ensure the quality of our resort and services to be improve. We truly hope we'll have another opportunity to impress you, as we know we're capable of so much more.

JAMALUDIN B. T.

8.5

/10

Reviewed 141 week(s) ago

The room is comfortable and big.

Find this review helpful?

suganya l.

5.9

/10

Reviewed 183 week(s) ago

Chose the renovated room but there were water stains and the room had a weird smell. Key cards didn't work on the first day so we had to call the reception every time we had to enter the room. Slow serving during breakfast although there were no others there but the food arrived cold and the toasts hard. No choices given for breakfast as it was puasa so it was just cold mee goreng, hard toasts served with melted butter and fruits. Staff were friendly but other than that, very disappointing.

1 people find it helpful

Accommodation's Reply

13 May 2022

Dear Guest, Thank you for letting us know about the issues that you experienced during your recent stay at our property. Guest satisfaction is our top priority, we have made a note of your feedback on the inconvenience and challenges that were brought upon you during your stay with us, and we have highlighted your concern to our management team to ensure the quality of our resort and services to be improved. We truly hope we'll have another opportunity to impress you, as we know we're capable of so much more.

Nurul A.

6.1

/10

Reviewed 188 week(s) ago

The room was so smelling. Old design. Dirty toilet. Sorry 😔.

Find this review helpful?

Accommodation's Reply

09 Apr 2022

Dear Guest, Thank you for choosing Cinta Sayang Resort! We would like to thank you for sparing time and reviewing our property. We have made a note of your feedback on the inconvenience challenges that were brought upon you during your stay with us thank you for sharing your feedback with us and we have highlighted your concern to our management team to ensure the quality of our resort and services to be improved. We truly hope we'll have another opportunity to impress you, as we know we're capable of so much more.

Number of reviews per page