All of the above

Room

Clean room, very attendant and accommodating staff. Would stay again thank you!

Staff was inexistent or inefficient. The elevators couldn't meet the needs of the occupation. At breakfast tables weren't properly set. No concierge or bellboy services. And security was definitely an issue: it wasn't in place and there were criminals assaulting a family and taking their SUV just in front of the hotel on Jan 20th. Scary movie.

Friendly staff, clean room, great location

This hotel has exceptional service from every encounter with the staff. Everyone here is polite and courteous. Very helpful with anything you need and recommend anyone to stay at this Hilton

Perfeito

First let me start by saying the room service was extremely fast. The room had a damp smell to it that would not leave even after room service. We stayed for 7 days and 2 if the days the rooms air conditioning was my working. When asked for the front desk to send someone they didn't send anyone the first night so we were a bit warm. Rio is normally around 90 degrees so we required air in our room. We aren't used to the extreme heat. Our room was 80 degrees. They did however resolve the issue. The hotel did not provide water to the guest and everything was at cost except the breakfast. Breakfast was just okay, I was able to find something to eat but my wife had a harder time and we ended up going to the mall in the morning to grab food to eat. So, they get a 3 star from us.

Nice staff clean hotel

Everything was outstanding except for the chicken soup.

clean room , nice shower, very friendly staff, Chris and all receptionist was very helpfull . Nice location.

The room was clean the staff was friendly and the hotel it was clean overall

Yes. Everything was great

Always good

clean room, great service

Great hotel, Great service.

My overall experience was excellent! No complaints at all. The staff are 100% respectful and supportive! Everything was PERFECT!

This property was very clean

Loved the stay

Cleanliness