Staff was amazing helpful, and friendly

Had an absolutely magnificent stay. Staff were extremely helpful with everything from the moment you checked in, until the time you checked out. Every question you asked was answered. They helped you with your luggage, concierge type services from travel suggestions and travel plans, to surrounding restaurants and places or things to do during your stay. The rooms were very clean and their breakfast was delicious with so many choices. The rooftop bar was an added bonus. A absolutely stunning view. A great place to relax and have some food and a drink. It is the little touches that make you feel so welcome here: a welcome drink, water and snacks on hand daily in the lobby, and having someone press the elevator button for you and ask you how way your day was, all with a smile. Thank you. I will come back some day.

All hotel staff very, very helpful. Breakfast was excellent with a variety of options. Rooftop bar an added perk. Great view. A great place to stay. Would stay there again.

Very accommodating staff.

We returned here after a week travelling around and had a similar room to before which was very comfortable and the hotel did have a friendly and welcoming atmosphere.

Really comfortable clean beds, lovely Rituals shower gel etc, and a really good barman in the lobby. The only slight issue was slow service at the rooftop bar. Front desk team very helpful.

Excellent experience overall

Great staff and very central to all activity’s

We had a wonderful stay. The staff were very kind and friendly, and the room was lovely. The location is slightly removed from the busy tourist areas, which we preferred, as it offered a more peaceful and relaxing atmosphere.

Really really good hotel, 20 minutes walk from city centre. Great breakfast. Nice staff. Roof top bar was really nice.

Clean and comfortable. The hotel was welcoming and the location was good for us. We have drinks at the roof top bar and the views were great.

Comfortable room, great location mostly quiet. Some language issues with staff understanding English in restaurant resulting in either non delivery of item requested or incorrectly but Buffett was nonetheless excellent. Pastries available in lobby a very welcome touch. Rooftop restaurant average. Restaurant dinner outstanding.

The room was lovely, and most staff members were delightful and very helpful. Breakfast was excellent in the charming breakfast room. Our only complaint was that the service at the rooftop bar was very inadequate, even when they were not busy. Once we finally caught the waiter’s attention, the light meal we ordered took forever to arrive and was cold when it did. Still, would highly recommend this hotel

Sky bar staff could improve their service. Even when not busy we were basically ignored and or did not receive what we ordered or asked for.

Clean, good ambiance, & staff really nice 👍

This boutique hotel was an absolute gem! Great location in the center of Lisbon, steps away from a metro station. The staff was attentive, friendly, helpful, polite, and accommodating in every way. Our room was super clean, nicely furnished and decorated. Bathroom toiletries were provided (along with bathrobes and slippers). Antonio graciously greeted us upon our arrival with cookies and glasses of champagne. The front desk attendant made an excellent suggestion for brunch (a restaurant called Manifest, which is right around the corner from the hotel, highly recommend!). Last but certainly not least, THE ROOFTOP BAR!!! Seriously has got to be the best view of Lisbon! Beautiful!

We loved H10 in Lisbon! Will definitely be back again.

Great hotel, really clean and comfortable but also small enough to have a much more personal feel.

Everything great

Location hospitality