8.6
Very Good
From 5,149 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.7

Service and Facilites

8.6

People often mention about Golden Tulip Pontianak
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Staff Friendliness (34)
Distance to City Center (28)
Hotel Area (28)
Ambiance (26)
Bedroom (25)
Variety (25)
Taste (24)
Bathroom (23)
Room Space (19)
Check-in/out Time (17)
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Traveler Reviews Golden Tulip Pontianak

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40
Customer reviews
M***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Friendly staff, good and varied breakfast selection. Room size and cleanliness are just ok but acceptable. Within walking distance to various local restaurants. Kids' activities available on weekends such as movie nights and cooking sessions.
1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Sir/Madam, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experience about your last visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoy the comfort of the atmosphere at Golden Tulip Pontianak to the memorable breakfast, the cleanliness of our rooms and reassuring you with our delicious food. We look forward to your next visit and send you warmest greetings from Pontianak. Warmest Regards, Bangkit Ciptadi, General Manager.
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D***I
icon-Transit
Transit
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10.0
/10
Reviewed 7 week(s) ago
Strategic location, easy to go anywhere near coffee shops and culinary centers. The kids also feel at home in the room.
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Accommodation's Reply
14 Jun 2025
Dear Sir/Madam, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experience about your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoying the comfort of the atmosphere at Golden Tulip Pontianak to the memorable breakfast, the cleanliness of our rooms and reassuring you with our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm Regards,. Bangkit Ciptadi. General Manager.
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FELIKS S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 7 week(s) ago
[Minus] Most of the hotel staff (including security) were unfriendly and indifferent, one of the staff even served us while laughing with his colleagues several times. Check-in took a long time, and what I didn't like was that the receptionist took my cellphone to the back office without asking my permission for check-in administration. [Plus] The hotel's location is strategic, in the city center. There are many places to eat around the hotel. The parking lot is also spacious. The breakfast was quite delicious, and near the breakfast location there was a Sape musician (Dayak Musical Instrument) who played his instrument in the morning. The hotel staff at the dining area were alert in serving us, especially fulfilling our request for food/drinks that were almost running out.
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2 people find it helpful
Accommodation's Reply
14 Jun 2025
Dear Sir/Madam, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your experience about your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Golden Tulip Pontianak. Regarding some of the experiences that you have experienced, first of all, I would like to apologize on behalf of the management for the inconvenience that has been felt. We will use this information as best as possible as an evaluation material together with the Team, we have carried out follow-up actions to each related department, to ensure improvements in the quality of service and products to all guests in the future. We hope to have the opportunity to welcome you back to Golden Tulip Pontianak. Enjoy the comfort of the atmosphere at Golden Tulip Pontianak to the memorable breakfast, the cleanliness of our rooms and convince you with our delicious food. We look forward to your next visit and send our warmest greetings from Pontianak. Warm Regards,. Bangkit Ciptadi. General Manager.
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A***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The hotel staff is friendly, the rooms are comfortable and clean, and the breakfast menu is also delicious.
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1 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Sir/Madam, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experience about your last visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoying the comfort of the atmosphere at Golden Tulip Pontianak to the memorable breakfast, the cleanliness of our rooms and reassuring you with our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm Regards,. Bangkit Ciptadi. General Manager.
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Patricia M. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Hotel Tulip's service is good.
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Accommodation's Reply
02 Jun 2025
Dear Ms. Patricia M. T, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experience about your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoying the comfort of the atmosphere at Golden Tulip Pontianak to the memorable breakfast, the cleanliness of our rooms and reassuring you with our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm Regards,. Bangkit Ciptadi. General Manager.
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Ery P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
friendly hotel staff and comfortable environment suitable for staycation
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2 people find it helpful
Accommodation's Reply
08 May 2025
Dear Mr./Mrs. Ery P, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experience about your last visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoying the comfort of the atmosphere at Golden Tulip Pontianak to the memorable breakfast, the cleanliness of our rooms and convincing you with our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm Regards, Bangkit Ciptadi. General Manager.
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Ery P.
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Staycation
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9.4
/10
Reviewed 12 week(s) ago
hotel staff is busy swimming pool and bar are nice
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Accommodation's Reply
08 May 2025
Dear Mr./Mrs. Ery P, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experience about your last visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoying the comfort of the atmosphere at Golden Tulip Pontianak to the memorable breakfast, the cleanliness of our rooms and convincing you with our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm Regards, Bangkit Ciptadi. General Manager.
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Friendly hotel staff helped during check in.
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2 people find it helpful
Accommodation's Reply
19 May 2025
Dear Sir/Madam, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experience about your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoying the comfort of the atmosphere at Golden Tulip Pontianak to the memorable breakfast, the cleanliness of our rooms and reassuring you with our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm Regards,. Bangkit Ciptadi. General Manager.
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S***m
icon-Staycation
Staycation
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9.7
/10
Reviewed 13 week(s) ago
the staff is friendly and the room is clean
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Accommodation's Reply
06 May 2025
Dear Sir/Madam, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experience about your last visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoying the comfort of the atmosphere at Golden Tulip Pontianak to the memorable breakfast, the cleanliness of our rooms and reassuring you with our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm Regards,. Bangkit Ciptadi. General Manager.
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G***t
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Every time I go to Pontianak, I always stay here because of the strategic location and the clean and comfortable rooms.
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1 people find it helpful
Accommodation's Reply
06 May 2025
Dear Sir/Madam, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experience about your last visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoying the comfort of the atmosphere at Golden Tulip Pontianak to the memorable breakfast, the cleanliness of our rooms and reassuring you with our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm Regards,. Bangkit Ciptadi. General Manager.
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r***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
Great room service and restaurant.
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Accommodation's Reply
06 May 2025
Dear Sir/Madam, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experience about your last visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoying the comfort of the atmosphere at Golden Tulip Pontianak to the memorable breakfast, the cleanliness of our rooms and reassuring you with our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm Regards,. Bangkit Ciptadi. General Manager.
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H***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
repeatedly stay at this hotel
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Accommodation's Reply
06 May 2025
Dear Sir/Madam, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experience about your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoying the comfort of the atmosphere at Golden Tulip Pontianak to the memorable breakfast, the cleanliness of our rooms and reassuring you with our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm Regards,. Bangkit Ciptadi. General Manager.
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B***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Quite comfortable and close access to the city center.
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Accommodation's Reply
22 Apr 2025
Dear Sir/Madam, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experience about your last visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoying the comfort of the atmosphere at Golden Tulip Pontianak to the memorable breakfast, the cleanliness of our rooms and reassuring you with our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm Regards,. Bangkit Ciptadi. General Manager.
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Susanna
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel staff is friendly, the rooms are clean & fragrant.
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1 people find it helpful
Accommodation's Reply
10 Apr 2025
Dear Mrs. Susana. Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experience about your last visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoying the comfort of the atmosphere at Golden Tulip Pontianak to the memorable breakfast, the cleanliness of our rooms and convincing you with our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm Regards, Bangkit Ciptadi. General Manager.
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Aurora F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Very satisfied staying here, no regrets. The service is very good, starting from the receptionist, and the driver is also kind and friendly (thank you Mr. Novi Sanjaya). The food is also delicious. Next time I go to Pontianak again, I will choose to stay here again.
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2 people find it helpful
Accommodation's Reply
10 Apr 2025
Dear Mrs. Aurora, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experience about your last visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoying the comfort of the atmosphere at Golden Tulip Pontianak to the memorable breakfast, the cleanliness of our rooms and convincing you with our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm Regards,. Bangkit Ciptadi. General Manager.
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a***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
In Pontianak it is quite accommodating.
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Accommodation's Reply
09 Apr 2025
Dear Sir/Madam, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experience about your last visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoying the comfort of the atmosphere at Golden Tulip Pontianak to the memorable breakfast, the cleanliness of our rooms and reassuring you with our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm Regards,. Bangkit Ciptadi. General Manager.
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Robby S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
Nice hotel, best service in Pontianak.
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Accommodation's Reply
09 Apr 2025
Dear Mr. Robby S, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experience about your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoying the comfort of the atmosphere at Golden Tulip Pontianak to the memorable breakfast, the cleanliness of our rooms and convincing you with our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm Regards,. Bangkit Ciptadi. General Manager.
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Dyta A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Comfortable & memorable. atmosphere & place close to the city center.
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Accommodation's Reply
10 Apr 2025
Dear Mrs. Dyta A. S, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experience about your last visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoying the comfort of the atmosphere at Golden Tulip Pontianak to the memorable breakfast, the cleanliness of our rooms and convincing you with our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm Regards,. Bangkit Ciptadi. General Manager.
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A***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
Alhamdulillah, having a good experience during my stay in this hotel.
1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Our Valued Guest, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoy the comfort of the atmosphere at Golden Tulip Pontianak up to a memorable breakfast, the cleanliness of our rooms and assure you of our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm regards, Bangkit Ciptadi General Manager
A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The hotel is clean, the breakfast food is good.
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Accommodation's Reply
09 Apr 2025
Dear Sir/Madam, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experience about your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoying the comfort of the atmosphere at Golden Tulip Pontianak to the memorable breakfast, the cleanliness of our rooms and reassuring you with our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm Regards,. Bangkit Ciptadi. General Manager.
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