Golden Tulip Pontianak

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Overall Ratings & Reviews Golden Tulip Pontianak

Traveloka (6,670)
Other sources (36)
8.6
Very Good
From 6,670 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.7

Service and Facilites

8.6

People often mention about Golden Tulip Pontianak
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Staff Friendliness (68)
Bedroom (62)
Hotel Area (56)
Distance to City Center (55)
Bathroom (55)
Ambiance (51)
Variety (51)
Room Space (49)
Taste (46)
Family Friendly (40)
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Traveler Reviews Golden Tulip Pontianak

Number of reviews per page
20
40
Customer reviews
T***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Peaceful atmosphere, comfortable sleep, excellent service. My first experience staying at the Golden Tulip. Overall, it was good.
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Accommodation's Reply
31 Jul 2026
Dear Valued Guest, Golden Tulip Pontianak Hotel would like to express our deepest gratitude for sharing your positive experience during your recent stay with us. We are delighted to continue providing the perfect accommodation for your business or leisure travels at Golden Tulip Pontianak. We appreciate hearing that you were satisfied with our services and facilities. We look forward to welcoming you again in the future and send our regards from Pontianak. Sincerely, Bangit Siptady, General Manager
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Verified Traveler
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Staycation
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8.8
/10
Reviewed 1 week(s) ago
Quiet, clean, spacious environment, good response, quick response, staff who often smile, hassle-free check-in and check-out process.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guest, Golden Tulip Pontianak Hotel would like to express our deepest gratitude for sharing your positive experience during your recent stay with us. We are delighted that we provided the perfect accommodation for your business or leisure travels at Golden Tulip Pontianak. We appreciate hearing that you were satisfied with our services and facilities. We look forward to welcoming you again in the future. Sincerely, Bangkit Sipthady, General Manager
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Lanymarta G.
icon-Leisure
Leisure
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8.5
/10
Reviewed 1 week(s) ago
Nice place to stay. Friendly staff. Thank you.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guest, Golden Tulip Pontianak Hotel would like to express our deepest gratitude for sharing your positive experience during your recent stay with us. We are delighted to continue providing the perfect accommodation for your business or leisure travels at Golden Tulip Pontianak. We appreciate hearing that you were satisfied with our services and facilities. We look forward to welcoming you again in the future and send our regards from Pontianak. Sincerely, Bangit Siptady, General Manager
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Eldrian S. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very nice hotel recommended in Pontianak.
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Accommodation's Reply
22 Jul 2026
Dear Valued Guest, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoy the comfort of the atmosphere at Golden Tulip Pontianak up to a memorable breakfast, the cleanliness of our rooms and assure you of our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm regards, Bangkit Ciptadi General Manager
Ahmad
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
It's okay... but the price should be adjusted to the quality of the room...
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Accommodation's Reply
22 Jul 2026
Dear Valued Guest, Golden Tulip Pontianak Hotel would like to express our deepest gratitude for sharing your positive experience during your recent stay with us. We are delighted that we provided the perfect accommodation for your business or leisure travels at Golden Tulip Pontianak. We appreciate hearing that you were satisfied with our services and facilities. We look forward to welcoming you again in the future. Sincerely, Bangkit Sipthady, General Manager
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T***w
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8.6
/10
Reviewed 3 week(s) ago
Poor service, inadequate rooms for this price.
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Accommodation's Reply
11 Jul 2026
Dear Valued Guest, Golden Tulip Pontianak Hotel would like to express our deepest gratitude for sharing your wonderful experience during your recent stay with us. We are delighted to continue providing the perfect accommodation for your business or leisure travels at Golden Tulip Pontianak. Regarding some aspects of your experience, firstly, on behalf of the management, I sincerely apologize for any inconvenience you may have experienced. We will use this information to fully evaluate your stay with our team. We have followed up with all relevant parties to ensure that the quality of our services and products will be improved for all our guests in the future. We look forward to welcoming you again on your next visit, and send our regards from Pontianak. Sincerely, Bangit Siptady, General Manager
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Luthfi M. F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The best experience staying at the Golden Tulip Pontianak hotel
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1 people find it helpful
Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Golden Tulip Pontianak Hotel would like to express our deepest gratitude for your wonderful experience during your recent stay with us. We are delighted to continue providing the perfect accommodation for your business or leisure travels at Golden Tulip Pontianak. Regarding some aspects of your experience, firstly, on behalf of the management, I apologize for any inconvenience you may have experienced. We will use this information to thoroughly evaluate our performance with our team, and we are following up with all relevant parties to ensure that our service and quality of service improve for all our guests in the future. We look forward to welcoming you again on your next visit, and best regards from Pontianak. Sincerely, Bangit Siptady, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
6.4
/10
Reviewed 4 week(s) ago
My child fell in the room because he was wearing slippery hotel sandals. We asked for a massage therapist, but they didn't respond at all. In the end, we found one ourselves, and my child had to use a wheelchair because he couldn't walk. The hotel staff showed absolutely no concern, even asking about his condition. It was truly inhumane. The service was terrible, especially from the front office and management.
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1 people find it helpful
Accommodation's Reply
04 Jul 2026
Dear Valued Guest, Golden Tulip Pontianak Hotel would like to express our deepest gratitude for your wonderful experience during your recent stay with us. We are delighted to continue providing the perfect accommodation for your business or leisure travels. Regarding some aspects of your experience, firstly, on behalf of the management, I sincerely apologize for any inconvenience you may have experienced. We will use this information to thoroughly evaluate your stay with our team. We have followed up with all relevant parties to ensure that our service and quality of service will be improved for all our guests in the future. We look forward to welcoming you again on your next visit. Greetings from Pontianak. Sincerely, Bangit Siptady, General Manager
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T***A
icon-Leisure
Leisure
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10.0
/10
Reviewed 6 week(s) ago
Comfortable, the best, the breakfast is varied and delicious.
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, Golden Tulip Pontianak Hotel would like to express our deepest gratitude for sharing your wonderful experience during your recent visit to our hotel. We are delighted to continue providing the perfect accommodation for your business or leisure travels at Golden Tulip Pontianak. We appreciate your positive feedback on our services and facilities. We look forward to welcoming you again in the future. Sincerely, Bangit Sipthady, General Manager
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I***n
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
The room isn't soundproof, the Wi-Fi sometimes cuts out, and we don't have a smart TV yet. Thank you.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Golden Tulip Pontianak Hotel would like to express our deepest gratitude for your wonderful experience during your recent stay with us. We are delighted to continue providing the perfect accommodation for your business or leisure travels. Regarding some aspects of your experience, firstly, on behalf of the management, I sincerely apologize for any inconvenience you may have experienced. We will use this information to thoroughly evaluate your stay with our team. We have followed up with all relevant parties to ensure that our service and quality of service will be improved for all our guests in the future. We look forward to welcoming you again on your next visit. Greetings from Pontianak. Sincerely, Bangit Siptady, General Manager
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I***n
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
Wi-Fi sometimes disconnects, I haven't used a smart TV yet, and the room isn't very soundproof. Thank you.
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1 people find it helpful
Accommodation's Reply
13 Jun 2026
Dear Valued Guest, Golden Tulip Pontianak Hotel would like to express our deepest gratitude for your wonderful experience during your recent stay with us. We are delighted to continue providing the perfect accommodation for your business or leisure travels. Regarding some aspects of your experience, firstly, on behalf of the management, I sincerely apologize for any inconvenience you may have experienced. We will use this information to thoroughly evaluate your stay with our team. We have followed up with all relevant parties to ensure that our service and quality of service will be improved for all our guests in the future. We look forward to welcoming you again on your next visit. Greetings from Pontianak. Sincerely, Bangit Siptady, General Manager
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e***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The service, facilities, and food were all excellent. The only issue was a swarm of fire ants on the ceiling that fell to the floor in room 601.
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1 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear Valued Guest, Golden Tulip Pontianak Hotel would like to express our deepest gratitude for your wonderful experience during your recent stay with us. We are delighted to continue providing the perfect accommodation for your business or leisure travels at Golden Tulip Pontianak. We appreciate hearing that you were satisfied with our services and facilities. We look forward to welcoming you again in the future and send our best wishes from Pontianak. Sincerely, Bangit Siptady, General Manager
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H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
This hotel can be recommended.
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Golden Tulip Pontianak Hotel would like to express our deepest gratitude for sharing your positive experience during your recent stay with us. We are delighted that we provided the perfect accommodation for your business or leisure travels at Golden Tulip Pontianak. We appreciate hearing that you were satisfied with our services and facilities. We look forward to welcoming you again in the future. Sincerely, Bangkit Sipthady, General Manager
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Aulia H. Z. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
The hotel is clean, there is a swimming pool, the children are also happy.
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Golden Tulip Pontianak Hotel extends its highest regards. Thank you for sharing your positive experience during your recent stay. We are always committed to providing the perfect stay for your business or leisure travels at Golden Tulip Pontianak. We appreciate hearing that you were satisfied with our services and facilities. We look forward to welcoming you again in the future and send our best wishes from Pontianak. Sincerely, Bangit Siptady, General Manager
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F***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
I've been a regular customer because the hotel is comfortable, clean and the food is delicious.
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Accommodation's Reply
15 May 2026
Dear Valued Guest, Golden Tulip Pontianak Hotel would like to express our deepest gratitude for your wonderful experience during your recent stay with us. We are delighted to continue providing the perfect accommodation for your business or leisure travels at Golden Tulip Pontianak. We appreciate hearing that you were satisfied with our services and facilities. We look forward to welcoming you again in the future and send our best wishes from Pontianak. Sincerely, Bangit Siptady, General Manager
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Haryono L.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Stayed with my wife for an event... The hotel is close to restaurants, delicious food, and a comfortable atmosphere. The rooms are spacious and clean. The staff is friendly and responsive. Breakfast offers a wide variety of food and drinks, all delicious. A pleasant and satisfying experience. Thank you.
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1 people find it helpful
Accommodation's Reply
12 May 2026
Warm regards from Golden Tulip Pontianak Hotel. Thank you so much for sharing your wonderful experience during your recent stay with us. We are always delighted to provide the perfect accommodation for your business or leisure travels at Golden Tulip Pontianak Hotel. We appreciate hearing that you were satisfied with our services and facilities. We look forward to welcoming you again on your next visit. Sincerely, Bangkit Siptady, General Manager
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Mu Li T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The staff is friendly and the food is very delicious, my son said he wants to come again because he likes the food, and so do I.
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Accommodation's Reply
12 May 2026
Warm regards from Golden Tulip Pontianak Hotel. Thank you so much for sharing your wonderful experience during your recent stay with us. We are always delighted to provide the perfect accommodation for your business or leisure travels at Golden Tulip Pontianak Hotel. We appreciate hearing that you were satisfied with our services and facilities. We look forward to welcoming you again on your next visit. Sincerely, Bangkit Siptady, General Manager
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a***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Pretty cool
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Accommodation's Reply
06 May 2026
Dear Valued Guest, Golden Tulip Pontianak Hotel would like to express our deepest gratitude for sharing your positive experience during your recent stay with us. We are delighted that we provided the perfect accommodation for your business or leisure travels at Golden Tulip Pontianak. We appreciate hearing that you were satisfied with our services and facilities. We look forward to welcoming you again in the future. Sincerely, Bangkit Sipthady, General Manager
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A***s
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The hotel staff was very friendly, the service was excellent, the cleaning service was very responsive when guests needed their rooms cleaned at any time, and the hospitality was excellent. I would stay here again if I were in Ponti.
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Accommodation's Reply
06 May 2026
Dear valued guest, this is Golden Tulip Pontianak. We extend our warmest greetings. Thank you for leaving such a positive review of your recent visit. Golden Tulip Pontianak is always committed to providing the perfect accommodation experience for your business trips or vacations. We are delighted to hear that you were satisfied with our services and amenities. We look forward to your next visit. Sincerely, from Pontianak. Thank you. Sincerely, Bangkit Chieftadi, General Manager.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Friendly, clean, go green, spare room
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Accommodation's Reply
03 May 2026
Dear Valued Guest, Golden Tulip Pontianak Hotel would like to express our deepest gratitude for sharing your wonderful experience during your recent visit to our hotel. We are delighted to continue providing the perfect accommodation for your business or leisure travels at Golden Tulip Pontianak. We appreciate your positive feedback on our services and facilities. We look forward to welcoming you again in the future. Sincerely, Bangit Siptady, General Manager
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Number of reviews per page
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