Dear Sir/Madam, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your experience about your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Golden Tulip Pontianak. Regarding some of the experiences that you have experienced, first of all, I would like to apologize on behalf of the management for the inconvenience that has been felt. We will use this information as best as possible as an evaluation material together with the Team, we have carried out follow-up actions to each related department, to ensure improvements in the quality of service and products to all guests in the future. We hope to have the opportunity to welcome you back to Golden Tulip Pontianak. Enjoy the comfort of the atmosphere at Golden Tulip Pontianak to the memorable breakfast, the cleanliness of our rooms and convince you with our delicious food. We look forward to your next visit and send our warmest greetings from Pontianak. Warm Regards,. Bangkit Ciptadi. General Manager.
