8.6
Very Good
From 50 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.7

Meal

7.4

Location

8.8

Service and Facilites

8.7

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Traveler Reviews The Luxe Hotel

Number of reviews per page
20
40
Customer reviews
L***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Clean and hospitality and good location
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Accommodation's Reply
31 Aug 2025
Dear L***e, Thank you for your fantastic review! We are so pleased to hear that you had a wonderful stay with us at The Luxe Hotel. Your kind words about our cleanliness, hospitality, and location mean a lot to our team. We work hard to ensure every guest feels at home and enjoys a peaceful, spotless environment, all while being just steps away from the best of Saigon. It's truly rewarding to know we met your expectations and provided a memorable experience. We look forward to welcoming you back to The Luxe Hotel on your next trip to Saigon. Best regards, Harry Le Hotel Manager The Luxe Hotel - Saigon
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Cklim K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
This is my first time staying in Luxe hotel.Previously i was staying in D5 area hotel.Everything was good about this hotel.It"s 5mins walk to ben thanh market.The hotel staffs ROY & NGUYEN was very helpful & kind.I was asking alots of enquiries about D1 area coz im not very familiar in D1.I did not have my breakfast for 5 days coz everynite i reach back hotel in the wee hour in the morning feeling very drunk so i didn't wrote any review.I will not hesitate to introduce anyone's coming to saigon for a holiday.This is the hotel u definitely must stay.Hope to be back again real soon....😃😃😃
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Accommodation's Reply
31 Aug 2025
Dear Cklim K., Thank you so much for your wonderful feedback and for choosing The Luxe Hotel for your first stay in District 1. It warms my heart to know that we were able to provide you with such a positive experience. I am especially delighted to hear your kind words about our team members, Roy and Nguyen. They are truly dedicated to providing exceptional service, and your recognition means a great deal to them. We pride ourselves on having a team that is not only professional but also genuinely caring and helpful. We're happy we could help you navigate and enjoy our vibrant neighborhood. It's also great to hear that you found our location convenient and our rooms to your liking. The Luxe Hotel is committed to offering a peaceful and comfortable retreat right in the heart of Saigon's most exciting attractions, including the famous Ben Thanh Market. It sounds like you had a fantastic time in the city, and we hope you made some unforgettable memories. We would be honored to welcome you back again on your next visit to Saigon. Please don't hesitate to reach out to me directly if you need anything at all. Warm regards, Harry Le Hotel Manager The Luxe Hotel - Saigon
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Eko B.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 58 week(s) ago
Should give more option for breakfast menu.
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CHAU VAN TOAN
icon-origin-TRAVELOKA
6.0
/10
Reviewed 82 week(s) ago
Hệ thống máy lạnh rất tệ - bật lạnh thì nhân viên bảo là khách sạn quá công sức nên giảm lại nhiệt độ.
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Budiman
icon-origin-TRAVELOKA
6.5
/10
Reviewed 89 week(s) ago
We had to pay the towel washing fee, I think the staff wanted to take the money, and didn't give us a receipt for what we had paid.
2 people find it helpful
susana d. g.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 113 week(s) ago
Our first time in Vietnam. We really enjoyed it. The staff is really helpful. The hotel was clean and had a comfortable bedding. It was on walking distance to many attractions, malls, coffe shop. Easy to board to city hop on hop off bus. Simple breakfast but tasty. Sure we will comeback.
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Accommodation's Reply
26 Jul 2023
Dear Sir./Madam, Warmest greetings from The Luxe Hotel, we’d like to say thank you for your stay with us. We are committed to bringing the best service to guests. Your feedback is very useful and meaningful. We would try our best to improve the quality and the satisfaction of guests. We’re looking forward to seeing you at the hotel in the near future. Best regards, Mr. Harry, Le Hotel Manager
Kanyapuk W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 126 week(s) ago
รร.สะอาด โลเคชั่นดี รอบๆมีของกินเยอะ พนักงานมีการบริการที่ดี นอนหลับสบาย เสียอย่างเดียว ห้องน้ำ ไม่มีฝักบัวชำระ
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Accommodation's Reply
20 Apr 2023
Dear Sir./Madam, Warmest greetings from The Luxe Hotel, we’d like to say thank you for your stay with us. We are committed to bringing the best service to guests. Your feedback is very useful and meaningful. We would try our best to improve the quality and the satisfaction of guests. We’re looking forward to seeing you at the hotel in the near future. Best regards, Mr. Harry, Le Hotel Manager
Letiana W.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 135 week(s) ago
Lokasi dekat dengan Pasar Ben Tahn dan sekeliling hotel banyak cafe.
1 people find it helpful
Accommodation's Reply
14 Feb 2023
Dear Sir./Madam, Warmest greetings from The Luxe Hotel, we’d like to say thank you for your stay with us. We are committed to bringing the best service to guests. Your feedback is very useful and meaningful. We would try our best to improve the quality and the satisfaction of guests. We’re looking forward to seeing you at the hotel in the near future. Best regards, Mr. Harry, Le Hotel Manager
Bui M. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 146 week(s) ago
vị trí thuận tiện, ngay trung tâm. phòng sạch sẽ, bữa sáng cơ bản cũng rất ổn, nhân viên thân thiện và nhiệt tình lắm.
2 people find it helpful
Accommodation's Reply
07 Dec 2022
Dear Sir./Madam, Warmest greetings from The Luxe Hotel, we’d like to say thank you for your stay with us. We are committed to bringing the best service to guests. Your feedback is very useful and meaningful. We would try our best to improve the quality and the satisfaction of guests. We’re looking forward to seeing you at the hotel in the near future. Best regards, Mr. Harry, Le Hotel Manager
Hoang M. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 172 week(s) ago
Clean, modern central hotel, very convenient to travel, friendly staff
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3 people find it helpful
Accommodation's Reply
06 Jun 2022
Dear Happy Guest, Thank you for choosing The LUXE Hotel and we appreciate your positive feedback about our hotel. We’re happy that you enjoyed your stay with us and we are looking forward to having you again as a loyal guest of The LUXE Hotel. - The LUXE Hotel team -
Choong J. H.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.8
/10
Reviewed 351 week(s) ago
Got upgraded to a better room. It's clean & spacious.
7 people find it helpful
Anita N. Y. L.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
8.8
/10
Reviewed 353 week(s) ago
1. Good location 2. Simple breakfast 3. The family room is big enough.
1 people find it helpful
Dane N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 365 week(s) ago
Great service and very friendly staff. They even let me check in 2 hours early at no extra cost.
3 people find it helpful
Panida S.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 366 week(s) ago
Comfortable accommodation But the room is quite small A little far from the shopping area
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2 people find it helpful
Stephanus
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 382 week(s) ago
good hotel... superb location.
1 people find it helpful
Rosalia j.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
10.0
/10
Reviewed 413 week(s) ago
My friends and I booked the family room and we are all really happy with the room, location and the service. The location is perfect, very near Ben Tanh market. The room was clean, modern and spacious. What we love the most is their service, as the hotel staff are really kind, friendly and helpful, even the parking/security guard. It is super worth the price we paid, and we would love to stay there again if we have the chance to go back.
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4 people find it helpful
Lim S. J.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.4
/10
Reviewed 429 week(s) ago
Friendly staff. Room was clean, but sound proof not so good.
2 people find it helpful
Wong L. F.
icon-Family
Family
icon-origin-TRAVELOKA
4.5
/10
Reviewed 434 week(s) ago
Worst experience ever! 1. The tiles are so dirty and a lot of dirt marks 2. changed two times for the rooms due to the noise from people next to the rooms, and even there are people smoking at the corridor of the hotel rooms (Never know that inside hotel compound can smoke?) 3. the glass door for the shower room cant close tightly and the water was flowing out till the whole toilet so wet 4. found a big insect in the room 5. the sound proof system is very bad until I can hear clear the people snoring sound next to my room at 4:30am! I can't sleep at all for the 2 nights stay in this hotel.
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Ngo B. S.
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 435 week(s) ago
Convenience location, fair room for business.
1 people find it helpful
Mach D. S.
icon-Family
Family
icon-origin-TRAVELOKA
8.4
/10
Reviewed 436 week(s) ago
The hotel is ok, clean and reasonably priced near Ben Thanh Market
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3 people find it helpful
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