The staff are warm, friendly and welcoming, clean rooms with shower, TV and air con. Good continental breakfast with unlimited tea and coffee. Free wifi. This is a budget hotel, so i cant understand other reviewers complaining about facilities as it was exactly as i expected it to be. The only downside was that rhe pool was unuseable as the water was green and hadn't been cleaned for a good while. Other than that, in a good location. Bus stops, banks and shops all one minute away. I would stay there again