Sea Phoenix Hotel Danang

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Overall Ratings & Reviews Sea Phoenix Hotel Danang

Traveloka (255)
Other sources (643)
8.3
Very Good
From 255 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.2

Meal

7.9

Location

8.1

Service and Facilites

8.1

People often mention about Sea Phoenix Hotel Danang
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Room Space (10)
In-house Restaurant (10)
Bathroom (9)
Bedroom (8)
Hotel Area (8)
Variety (8)
Soundproof (7)
Taste (7)
Staff Friendliness (6)
Distance to City Center (5)
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Traveler Reviews Sea Phoenix Hotel Danang

Number of reviews per page
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40
Customer reviews
U***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Great location! Very convenient for getting around, lots of restaurants and bars nearby. It's not directly on the beach but it's close. The staff are lovely.
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Accommodation's Reply
20 May 2026
Dear value guest, We genuinely appreciate your kind words and are thrilled to know that your experience met your expectations. It's wonderful to hear that you enjoyed our facilities and services, as we strive to create a memorable experience for each of our guests. We're proud to be located near one of the most beautiful beaches in the world, as recognized by Forbes Magazine. Please know that our dedicated staff is always here to ensure you have a delightful stay. We hope to welcome you back for another unforgettable getaway soon! Best Regards Customer Service Team of Sea Phoenix
Nguyễn Đ. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Everything was fine, the staff and receptionists were very helpful and attentive.
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2 people find it helpful
Accommodation's Reply
27 May 2026
Thank you so much for your kind review. We are delighted to hear that you enjoyed your stay and appreciated the friendliness and helpfulness of our staff and front desk team. We look forward to welcoming you again in the future! Best Regards Customer Service Team of Sea Phoenix
Tuyen D. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
Nice location, good food, reasonable price.
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1 people find it helpful
Accommodation's Reply
27 May 2026
Thank you so much for your kind review. We are delighted to hear that you enjoyed your stay and appreciated the friendliness and helpfulness of our staff and front desk team. We look forward to welcoming you again in the future! Best Regards Customer Service Team of Sea Phoenix
N***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 39 week(s) ago
Everything is ok, near the sea, soundproofing is a bit poor but still ok, good sleep.
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1 people find it helpful
Accommodation's Reply
27 May 2026
Thank you so much for your kind review. We are delighted to hear that you enjoyed your stay and appreciated the friendliness and helpfulness of our staff and front desk team. We look forward to welcoming you again in the future! Best Regards Customer Service Team of Sea Phoenix
L***n
icon-origin-TRAVELOKA
8.6
/10
Reviewed 39 week(s) ago
The hotel is in a nice location, a bit old but clean, breakfast is not very diverse, but the staff is cute and friendly.
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1 people find it helpful
Accommodation's Reply
27 May 2026
Thank you so much for your kind review. We are delighted to hear that you enjoyed your stay and appreciated the friendliness and helpfulness of our staff and front desk team. We look forward to welcoming you again in the future! Best Regards Customer Service Team of Sea Phoenix
Chien
icon-origin-TRAVELOKA
8.8
/10
Reviewed 39 week(s) ago
quite convenient, staff is very enthusiastic. I will come back next time
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1 people find it helpful
Accommodation's Reply
27 May 2026
Thank you so much for your kind review. We are delighted to hear that you enjoyed your stay and appreciated the friendliness and helpfulness of our staff and front desk team. We look forward to welcoming you again in the future! Best Regards Customer Service Team of Sea Phoenix
H***G
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 40 week(s) ago
Going to Da Nang 10 times, this is the worst experience, and there will be no next time to return to this hotel First: motorbike rental service, before delivering the motorbike, the staff did not remind the customer that being late will be charged extra, even when delivering the motorbike there was no gas left, I had to drag the motorbike to fill up with gas, I rented the motorbike and when returning it, I did not know so I was 5 hours late, I agreed that I would have to pay extra if I was 5 hours late, I had to pay for half a day, which is 12 hours, I was very happy, but no, being 5 hours late was definitely charged as a full day of rental, and the receptionist was very impolite when I went to bed at 11pm, he still called me to come down to say that I was 5 hours late and had to pay for an extra day, can't that be discussed tomorrow morning??? Why bother other people at night, when it's their fault and they don't mention the car rental rules Second: the hotel is old, so the furniture is very old, the air conditioner is so old that after only 2 hours of turning it on, the water flows down the room, the hair dryer is old, the capacity is weak, it takes forever to dry the hair, the water in the bathroom and the sink is too weak, washing your face is difficult The room is small, stuffy, there is no bathtub like the hotel posted in the photo, Third: the staff is not enthusiastic, both when checking in and checking out, they saw the customer carrying heavy luggage but did not help With With the room rental price of 750K, there are many better options
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4 people find it helpful
Accommodation's Reply
27 May 2026
We apologize for the unsatisfactory experience during your stay. The hotel has noted your feedback regarding the car rental service and will strive to improve it in the future. Thank you for your feedback. Best Regards Customer Service Team of Sea Phoenix
Tran D. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 42 week(s) ago
I booked a 3-night stay for 3 rooms. Initially, I booked close together because I was going to GD but I was about to have a new room for a while. The reason was that there were no rooms left. But when I arrived and had breakfast, I saw that there were few guests and there were still many rooms. But they were not arranged as expected. Daily room service had no music, they were cleaned and it was not fun. I will never come back. Thank you for listening to my review.
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3 people find it helpful
Accommodation's Reply
27 May 2026
Thank you for your comments. I apologize for the problems that you encountered during your last stay. We will take up with all the departments concerned to make sure improvements are done to enable our guests to get a much improved impression on their next visit. Our guest services will be upgraded when we renovate all our rooms and we assure you that we take every step to ensure the best possible guests attention and service. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards Customer Service Team of Sea Phoenix
Nguyen T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 43 week(s) ago
friendly staff. the distance to some centers is quite far, plus point is that it is a very nice beach, only 200m away
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2 people find it helpful
Accommodation's Reply
27 May 2026
Thank you so much for your kind review. We are delighted to hear that you enjoyed your stay and appreciated the friendliness and helpfulness of our staff and front desk team. We look forward to welcoming you again in the future! Best Regards Customer Service Team of Sea Phoenix
H***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 43 week(s) ago
Especially love the hotel breakfast buffet, varied and comfortable. Lunch was ordered separately but the kitchen cooked it deliciously.
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1 people find it helpful
Accommodation's Reply
27 May 2026
Thank you so much for your kind review. We are delighted to hear that you enjoyed your stay and appreciated the friendliness and helpfulness of our staff and front desk team. We look forward to welcoming you again in the future! Best Regards Customer Service Team of Sea Phoenix
Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 47 week(s) ago
Room was stuffy, no fan, old hotel, room function was not as described on the website!
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2 people find it helpful
Accommodation's Reply
27 May 2026
Thank you for your comments. I apologize for the problems that you encountered during your last stay. We will take up with all the departments concerned to make sure improvements are done to enable our guests to get a much improved impression on their next visit. Our guest services will be upgraded when we renovate all our rooms and we assure you that we take every step to ensure the best possible guests attention and service. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards Customer Service Team of Sea Phoenix
P***M
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 48 week(s) ago
The description says there is a bathtub. There is none when checking in. Everyone should be careful when booking this hotel. The air conditioner is old and yellow.
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1 people find it helpful
Accommodation's Reply
27 May 2026
Thank you for your comments. I apologize for the problems that you encountered during your last stay. We will take up with all the departments concerned to make sure improvements are done to enable our guests to get a much improved impression on their next visit. Our guest services will be upgraded when we renovate all our rooms and we assure you that we take every step to ensure the best possible guests attention and service. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards Customer Service Team of Sea Phoenix
phan a. t.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 48 week(s) ago
The room was very dark and felt very stuffy. I booked for 3 nights but only stayed one night and checked out and went somewhere else. Absolutely terrible!
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2 people find it helpful
Accommodation's Reply
27 May 2026
Thank you for your comments. I apologize for the problems that you encountered during your last stay. We will take up with all the departments concerned to make sure improvements are done to enable our guests to get a much improved impression on their next visit. Our guest services will be upgraded when we renovate all our rooms and we assure you that we take every step to ensure the best possible guests attention and service. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards Customer Service Team of Sea Phoenix
Profile Picture
HOANG Y. N.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 51 week(s) ago
The room is very small, not like the picture. The baby almost suffocated. I called the hotel but couldn't get through. I just checked in at 2am and wanted to call the hotel first but couldn't get through. The hotel didn't even call when the guest arrived late.
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2 people find it helpful
Accommodation's Reply
27 May 2026
Thank you for your comments. I apologize for the problems that you encountered during your last stay. We will take up with all the departments concerned to make sure improvements are done to enable our guests to get a much improved impression on their next visit. Our guest services will be upgraded when we renovate all our rooms and we assure you that we take every step to ensure the best possible guests attention and service. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards Customer Service Team of Sea Phoenix
M***ỹ
icon-origin-TRAVELOKA
6.7
/10
Reviewed 53 week(s) ago
In general, with this price, a little more money will get you a nicer room. The room here is too small, all the amenities are just okay, nothing too good, the soundproofing is so bad that you can hear everything in the hallway.
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3 people find it helpful
Accommodation's Reply
27 May 2026
Thank you for all your review on our services and facilities which we will take up with all the departments concerned to make sure improvements are done to enable our guests to get a much improved impression on their next visit. Our guest services will be upgraded when we renovate all our rooms and we assure you that we take every step to ensure the best possible guests attention and service. Best Regards Customer Service Team of Sea Phoenix
t***h
icon-origin-TRAVELOKA
6.6
/10
Reviewed 55 week(s) ago
The staff are enthusiastic but a bit quiet.
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4 people find it helpful
G***t
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 65 week(s) ago
Not worth it—unclean room, poor food quality, and reused water bottles.
16 people find it helpful
PHAN X. T.
icon-origin-TRAVELOKA
8.0
/10
Reviewed 68 week(s) ago
My family stayed here for 4 days and had a pretty good experience. Basically, the hotel location is not very convenient but it is quite ok. The three bottles of shower gel, shampoo, and hand sanitizer are quite old. The shower gel and hand sanitizer bottles were empty and not refilled before I checked in. I reminded them to refill them but the faucet of the hand sanitizer bottle could not pump out because it was too old and dirty. The water in the bathroom was stuck in the pipe so it stagnated. On the first day, we cleaned the room but on the second day, we had to wait for a reminder to clean it. Another negative point is that the room door automatically shook as if someone was knocking on the door when we passed by or near it. The soundproofing is poor. Overall, for that price, it is quite satisfactory. I still recommend it to my family and friends.
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5 people find it helpful
Nguyen T. M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 90 week(s) ago
A bit far from the beach but good service - friendly staff
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7 people find it helpful
Nguyễn K. L.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 95 week(s) ago
There is breakfast but not much variety, the hotel also seems old, but everything is acceptable, the staff is enthusiastic, not funny but if you make a request, it will be done.
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4 people find it helpful
Accommodation's Reply
06 Aug 2024
Dear KL customers, Sincerely thank you for choosing Sea Phoenix's services. We wish you always good health and success in your work. Hope to see you again as soon as possible. Sea Phoenix Hotel Management Board
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Number of reviews per page
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