We had a wonderful stay from start to finish. As we were celebrating our anniversary, we were kindly upgraded, which made our visit feel even more special. We were also treated to a complimentary breakfast, which was a lovely touch. The staff were exceptional throughout our stay—friendly, welcoming, and always happy to help. We were greeted with complimentary drinks on arrival, and even given drinks to take with us when we left for our journey home, which was such a thoughtful gesture. The room was beautiful, spacious, and had a lovely balcony where we could relax. We also appreciated the little extras, including robes and slippers in the bathroom, along with complimentary water and biscuits waiting for us on arrival. We especially enjoyed spending an hour at the lido opposite the hotel, which was a great addition to our stay. Overall, everything was wonderful. The attention to detail and excellent service made our anniversary celebration truly memorable. We wouldn’t hesitate to stay again and highly recommend this hotel.

Great staff, beautiful room with a view of the lake Lugano , breakfast was great, dinner was so spectacular the chef and restaurant should get a Michelin guide toque and at ordinary prices. Will be back. Our go to in Campione. Deserves 7 stars!!!

Fantastic Hotel! Ive been many times and will be back again. Excellent location on the lake and in the center of town. Also, next door to a very fun casino.

❤️

The staff were fantastic and very helpful. Great food in restaurant and ideal for a couple. Highly recommended.

Breakfast was good, although the spa facilities looked good we did not get a chance to try. Hotel had great views and great transport links

Outstanding service and lots of details taken care of well. They even provided toothbrushes and paste which we had forgotten. Shower was a bit challenging but not enough to be a problem. Breakfast was great and our pup was welcomed everywhere.

Very good breakfast and welcoming atmosphere

Beautiful hotel. Great location. Very friendly and helpful staff. Would definitely go back

Roberto customer service

Hotel and staff were amazing. I would recommend this hotel to anyone who plans to visit.

spacious rooms, nice easily accessible location easily accessible poor breakfast selection and lake view is limited - there are buildings right in from of the hotel

Excelent!

best

Wonderful staff, the breakfast option was amazing.

This hotel is one of the best. Friendly staff, great accommodations, great food and drinks. I would recommend anyone to stay there. 10 out of 10

The staff was awesome.They were very kind & attentive! The actual property has no soul! It function as a resting stop for the casino patrons nearby-modern & clean. Although near a beautiful lake, it doesn’t reflect the charm & warmth of the other villages dotting lake lugano.

I had a fine stay, the best thing about the hotel was the staff who were super kind, friendly, welcoming & helpful and secondly its location. Generally the rooms were nice but it requires a bit of fixing/refurbishment. We had three rooms, my room was very warm so I couldn’t sleep in it. Campione was very quiet, but it might be due to the timing of my visit (late February)

L’acceuil était excellent. Superbe service

Campione is located across the lake from Lugano in an Italian enclave that goes back centuries. Quieter and more intimate than Lugano. There is a large and modern Casino located a few hundred meters from the hotel that has entertainment, if that appeals to you. A very caring staff that anticipated every need. Spectacular view of the Lake. A romantic setting, if that is what you want. Great breakfast and a fine dinner restaurant. They were very helpful about making way in front of the hotel for convenient parking of my vehicle.