Food is horrible. Not fresh, canned food, moist and old rice, worst meals I had in Japan. Service is really bad as well. Typical tourist trap, not worth the money. Been to cheaper yet much better ryokan with fantastic food and service, but this place I needed to keep drinking sake to compensate on how awful the food is.

Beautiful place to relax. Located in an Onsen town, Tachibana Shikitei provides mulitiple opportunities for guests to relax and enjoy nature. I took a walk to the temple, shrine, and through the quaint Onsen town. Took advantage of the bath 3 times! Would absolutely love to stay here again.

Our family of 3 had a wonderful 2 nights stay here. We book a Japanese room with private onsen and it was fantastic! Futon was really comfortable too with bean pillows that provided good head support. All the staffs were friendly and welcoming, especially with my 21 months old daughter. Breakfast and dinner was one of the best we have had among all the Ryokans we have stayed in Japan so far. The food quality was excellent and of superior quality, you can see the Chef's effort and sincerity when preparing each dish. We love that we had our own dedicated little private room to dine in throughout our stay. Thank you to our host that took care of us, from preparing the futon, tidying the room and serving our meals. We highly recommend staying here to whoever that is considering this place.

We had the most wonderful stay here for our honeymoon, staff were so friendly and ensured we were looked after well. The hotel was spotless and the decor was incredible. The private dining was fantastic with lots of different courses. We highly recommend staying here!

Very disappointing. The food at a ryokan is at least half the value of the experience. I have been to many ryokans from budget to luxury and by far, the food here, was the worst. Tasteless and poorly prepared. Like it came from the fridge to perhaps the microwave in some cases and then to our table. August is not a popular time to visit this area so perhaps the chef was on vacation. The room itself was pleasant. The private outdoor bath was nice. The public bath facilities were fine. They do not offer slippers (highly unusual) because they claim that the public spaces are very clean so no slippers are necessary. The spaces may be clean but my son got a splinter walking on the wooden floors. The staff are pleasant and the shuttle service from the station is very convenient. But none of it justifies the price. I wanted to take my mother to a luxury ryokan as a special treat. I really wish I picked somewhere else.

Great service. Nice food. Friendly staff. Huge room

Excellent service! All staff are professional and always anticipate your needs.

staff are all very nice. Maybe the hotel needs some refurbishment overall.

Excellent service provided by friendly and helpful staff. Staying in such hot spring hotel is a good way to experience the traditional Japanese culture~

素敵な一晩でした。 ありがとうございました。

我們選擇傳統客房, 非吸煙房 (with Open-Air Bath) 就是喜歡它房內泡湯的位置和空間 一抵達飯店，工作人員態度都很親切！館內感覺也維持得很好。 晚餐的餐點很豐盛，但湯池真的讓人感到很驚悚！ 這個房型價格還是比較高一點的，結果露天風呂湯池滿滿的發霉跟青苔！水質也不太好，都是木製湯池的棉屑！完全覺得這個品質讓我們非常非常失望！跟櫃台反應也只是得到我們會加強清潔～

Staff was great, no english speaking. We felt it was a bit old school, including the food.

清潔でとても満足した

服務周到，優質食物，溫泉很好。

OK

料理　客室　サービス　すべて良かったです 部屋の露天風呂もプライベート空間ありゆっくりできたし　接客も丁寧だったし　何よりお米が本当に美味しかったです　アメニティも文句なし　リピートしたい宿　大満足です

Wonderful place to stay - room was beautiful, service impeccable, and I would like to thank the staff helping us for making our stay nothing but the best.

昨年の9月も宿泊させていただきました。たちばな四季亭良かったね。又泊まりたいと言うので又きました。一人人数が増えて少し前より部屋が狭かったけど全員まんぞくでした。

静かでゆっくりできました。

館内も綺麗で、お料理もとても美味しく 快適に過ごせました。 又行きたいです。