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Traveler Reviews Hotel Kobemas Melaka
Number of reviews per page
20
20
40
40
Customer reviews
Z***n
Staycation
8.4
/10
Reviewed 1 week(s) ago
Breakfast average taste. I booked a family room; it's spacious.
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G***r
Staycation
10.0
/10
Reviewed 7 week(s) ago
I booked 4 rooms for friends and not a single one of them made any complaints. A friend didn't have time to check out until 2:30 PM, but the staff were kind enough to waive additional charges.
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R***a
Business
8.8
/10
Reviewed 11 week(s) ago
Stayed there as daughter attended workshop at UTEM, very convenient.
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M***a
Business
10.0
/10
Reviewed 32 week(s) ago
I've stayed at this hotel 5 times already.. it's ok, it's worth it.
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1 people find it helpful
Verified Traveler
Transit
9.4
/10
Reviewed 44 week(s) ago
The staff is very helpful. I left my cellphone charger behind. When I called the hotel after checking out & asked the staff to keep it. The staff got back to me within 10min to confirm the charger was still there. Keep up good service.
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ZR
Zaza R.
Staycation
10.0
/10
Reviewed 51 week(s) ago
MITC area, many places to eat. Can access many places. Check in check out smooth. Everything is very satisfying. Congrats to the staff.
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Parlindungan H.
Business
8.5
/10
Reviewed 59 week(s) ago
The staff is friendly, including the restaurant staff. I've stayed here three times.
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S***h
Business
8.5
/10
Reviewed 62 week(s) ago
Staff are very helpful & friendly.
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N***r
Staycation
8.5
/10
Reviewed 81 week(s) ago
OK, there's a restaurant. No need to look for a restaurant.
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YUSNI
8.8
/10
Reviewed 89 week(s) ago
Good budget and comfortable hotel to stay.
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Guest
Business
6.1
/10
Reviewed 109 week(s) ago
Upon checking in, there was long hair all over the floor of the room and even when the room was tidied up the next day they never bothered cleaning the hair that was on the floor. Visible dust on the bed side table, pantry and working desk. Poor lighting with an exposed wall light without cover. The bathroom heater holder was broken and the bathroom door from the inside was full of stain signs of mould growth.
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Parlindungan H.
8.2
/10
Reviewed 114 week(s) ago
Good and within budget and have stayed here twice.
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1 people find it helpful
G***t
Transit
8.2
/10
Reviewed 118 week(s) ago
A nice clean hotel. Easy and nearby exit Ayer Keroh to plus highway.
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G***t
Transit
8.5
/10
Reviewed 120 week(s) ago
No iron in the room and the room smelly maybe because of the bedsheet.
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AI
Adli I.
Transit
9.4
/10
Reviewed 135 week(s) ago
Amat berbaloi mesra strategik
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mohamad s. b. h.
6.2
/10
Reviewed 146 week(s) ago
Keadaan bilik pada gambar tak sama seperti realiti, tapi okelah untuk tido 1 malam sahaja
1 people find it helpful
HM
Hadey M.
8.8
/10
Reviewed 147 week(s) ago
At average range of accommodations.
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FZ
Fatin Z. M. Z.
6.0
/10
Reviewed 151 week(s) ago
The staff were very friendly but the toilet is dirty.
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SA
Sheril A. B. K.
5.2
/10
Reviewed 153 week(s) ago
The cleanliness is not at satisfactory, toilet was really dirty and mouldy. Lots of dust underneath the bed. No towels provided, have to go down to lobby to request for it. Limited choices of menu during breakfast, but the taste was OK.
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Laila Laila
6.0
/10
Reviewed 159 week(s) ago
Air pancut rosak. Aircond kipas rosak
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Accommodation's Reply
10 Oct 2023
Dear Sister Laila,
Thank you for staying at Hotel Kobemas Melaka and we appreciate you bringing this to our attention.
Apologies for any inconvenience during your stay here. I have informed this matter to the responsible party to resolve the issue of your room.
The hotel can change to another room if you make a complaint at the front desk. However we will resolve this matter as soon as possible.
Hope everything is fine and may the sister always be healthy and blessed always.
Yours sincerely,
Alina Abdullah
Asst Hotel Manager