Not safe for travelers. The manager is not a professional. At 5pm on Feb 22 Sunday, he banged on my door, in a hoodie, without identifying himself. He demanded $25 for airport tranfer. Then I realized this was the manager, one Bahaa. I asked him if that was him, and offered my hand. He merely said $25 dollars. The room itself is clean but very shabby. The linens are ragged. The water heater leaks. None of the electric sockets or lights work. Do not be fooled by the nice garden. Americans and Europeans whe expect professionalism will not be happy. I left the next day for a hotel free of the scams being run from this establishment. Make it easy on yourself, go somewhere safe and clean.

Great location , lovely outside space , parking was on the street

Loved the hotel, the staff were so helpful and friendly

Amazing place tucked away with local community- beautiful building and stunning architecture- comfortable clean bedrooms (bed very comfy) - staff were amazing- so polite/ friendly/ welcoming- really lovely guys. Had a take away breakfast beautifully packed for us as had an early morning trip booked.

Beautiful location and very nice staff members. The manager, Baha, was very kind and accommodating, especially when we accidentally got the hotel location wrong for our late night check in. The garden was beautiful but the Wi-Fi was very poor in the room. We also were scratching ourselves in the night because, we think, it may have been a cleaning product used in the bed? The breakfast wasn't anything special.

The staff is very nice and helpful

Great little hotel on the West Bank. Clean, safe, comfortable. Nice pool. Easy walk to the riverfront, near good local restaurants. Owners helped arrange tours, and laundry. Very nice.

The staff were deceitful and creepy. My group was 3 women and they followed us. The hotel concept is beautiful, but the rooms are not clean and there are bugs everywhere. My friend was bit 11 times on her back and 3 on her ankle withing 6 minutes of sitting at the outdoor eating area. The food was not fresh and likely made a few days prior. We were there for only an hour and re-booked a new hotel immediately. I requested a refund and they refused expedia any compensation.

We truly enjoyed our stay. The hotel is a little oasis on the west side. Close to all the sights on that side of the river but also close to the boats that can take you to the east side with all the other temples. The hotel was in good condition, we really enjoyed the courtyard! The food was good, breakfast was a buffet. The pool was great too, even if a little too chilly for me (we went in early March). The staff asking for tips was not necessary, but everything else was great. Our room (family of 5) was spacious and everything was clean. The mattress could have been a little softer ;) but we all survived ;)

I booked the wrong days, I called to explain this to the front desk and I received no help. Instead the person at the front desk try to charged me double for one extra night telling me in a rude way pay or go. You will be pressed for tips even if they do nothing for you. The only polite and nice people were the kitchen staff. Be aware you get what you paid for! Our room was dirty and there was no mattress covers, just a sheet between you and a very old and dirty mattress. I had to go and get extra bedsheets to cover the mattresses. The bathroom was dirty and the fridge inside the room was not working and it smelled bad.

Un peu mitigée sur l'établissement. Accueil en soirée moyen. Aucune explication sur l'hotel, le petit dejeuner, le wifi (qui ne marche que vers la réception/salle pdj) ... par contre au bout de 5 min on nous propose deja une excursion très chère. Hôtel très mignon qui mériterait un peu d'amélioration/rafraîchissement. Salle de bain sans produit sauf 2 pauvres savons, un distributeur très encrassé et vide, pas de pression dans la douche. Le coin piscine pourrait être plus agréable avec transats et des matelas propres. Proposition de transfert aeroport extrêmement cher.

The property is alot larger than the description so there is alot of quiet areas to lounge and relax. The staff were all attentive and pleasant but also respected our privacy without too buch bother. The included breakfast was the best we had in all of Africa and did not get bored of it in our week stay. The only complaint was the WIFI and television. There was no wifi in the rooms and though you could connect in the common areas the data rate was so slow many webpages would not even load.

The property was wonderful although a shame that their internet was not working and we had to go the the nearby Thebes restaurant or the El Gezira Hotel for this. I do not know if this was only temporary or always the case.

Nice property, with beautiful garden

It is not a hotel or a lodge or anything but just a old dilapidated place with rude manager with no professionalism or courtesy. I warn bot to stay at this dingy place tucked inside a dirty road with leaky bathrooms, no room facility or service, no charging points and hardly any lights and a hugely damp smelly funny dining room and food

Lovely one night stay...all the staff were very kind and helpfull.If you want an amazing value stay away from the trappings of the main town..this may be the destination for you..set in amongst local village life its away from the big corporate hotels..nice and peaceful.

It was situated in a quite area along with the locals and other hotels near by. The entrance to the hotel is deceptive as inside it is very big and has a large swimming pool. The team looking after the guests were absolutely friendly and helpful. The hotel food is cheap and delicious with a good selection. I would recommend this hotel for any family stay.

This hotel is tucked away but when you enter it has lovely gardens, courtyard and the pool is great. The staff are very friendly and looked after us well. A small housekeeping tip gets you some very interesting towel creatures/flowers in your room! We enjoyed the food from the restaurant, which was very reasonably priced. The breakfast was good too. The room itself (we stayed quadruple) was as per the photo and very clean. Beds were comfortable and A/C was good. The location is great. It's less than 5 minutes walk to the ferry to get over to the East bank (10EGP). From there you can either walk or easily catch a Caleche or taxi to Luxor or Karnak temple. Being on the West bank it also means you're closer to the West bank sights. The hotel staff can help organise guides and transport should you want it. Also, we 'only' had to get up to be picked up at 4:30am for our balloon flight, when people on the same flight staying East bank got picked up at 2:30am!) There's a small shop next to the hotel which sold cheap water and snacks. There's also an ATM and pharmacy within a few minutes walk. We didn't try any nearby restaurants as after sightseeing all day it was just too tempting to relax by the pool and order food from the hotel! Only downside is that they only accept cash payments - so I recommend the 'pay now' option when booking. Overall I would definitely recommend this hotel, especially at the price it is

Average

It was a nice booking experience. Hotel was clean and have very good location