Hello Ms. Nguyet
Thank you for your comments about the hotel.
Sister, before you write a review about something, please give an honest review, because some of the issues you mentioned are completely untrue.
1/ Regarding directions to the hotel, I contacted by phone and the hotel manager sent the hotel location via zalo and then the manager called to ask where I was (several times). But because the driver was not familiar with the road and went too far, the hotel also sent the location to many guests and the guests also went to the place and no one complained about this issue.
2/ Regarding the laundry: when you handed over the laundry, the clothes were soaked and were put in a plastic bag. Because you had a small amount of clothes, the staff washed them by hand and hung them to dry.
3/ Regarding the issue of when you checked out and no one greeted you, the hotel will learn from this experience and will hold a meeting and remind the staff.
On behalf of the hotel's board of directors, I would like to sincerely thank you and your family for having a good stay at the hotel.
Muine Sports Hotel
Phi Quang Cong
