Swiss-Belresidence Kalibata

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Overall Ratings & Reviews Swiss-Belresidence Kalibata

Traveloka (10,230)
Other sources (81)
8.6
Very Good
From 10,230 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.6

Location

8.7

Service and Facilites

8.6

People often mention about Swiss-Belresidence Kalibata
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Staff Friendliness (228)
Ambiance (220)
Bedroom (211)
Accessibility (207)
Bathroom (195)
Hotel Area (187)
Room Space (185)
Surroundings (181)
Family Friendly (181)
Distance to City Center (179)
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Traveler Reviews Swiss-Belresidence Kalibata

Number of reviews per page
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Customer reviews
H***o
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10.0
/10
Reviewed 21 hour(s) ago
Good, comfortable, clean, food is quite complete.
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S***a
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Business
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8.8
/10
Reviewed 2 day(s) ago
This was for our business trip, excellent. Thanks.
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Accommodation's Reply
21 Aug 2026
Dear Valued Guest, Thank you very much for sharing your feedback and rating us 8.8! We are thrilled to hear that you had an excellent stay during your business trip. Providing a comfortable and seamless experience for corporate travelers is always our top priority. We look forward to welcoming you back on your next visit to Jakarta! Best regards, Roni Martadinata General Manager
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ACH N. D. E. S.
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Leisure
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10.0
/10
Reviewed 3 day(s) ago
Special and impressive and very friendly.
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b***u
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8.2
/10
Reviewed 2 week(s) ago
The quality is okay and the service is responsive
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1 people find it helpful
Accommodation's Reply
08 Aug 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that your stay was comfortable and enjoyable. Your comments, particularly regarding our service, are extremely helpful and met your expectations. This means a great deal to our entire team and motivates us to continue striving to provide the best possible experience for all our guests. Such positive feedback is not only encouraging but also a valuable resource for other guests in choosing the right accommodation. Thank you again for your trust and support. We look forward to welcoming you back in the future. Sincerely, Roni Martadinata - General Manager
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N***l
icon-Business
Business
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10.0
/10
Reviewed 3 week(s) ago
Very good experience staying here.
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Accommodation's Reply
03 Aug 2026
Dear Valued Guest, Thank you so much for taking the time to share your review and for highlighting your very good stay experience with us at Swiss-Belresidences Kalibata. We are delighted to know that you had a wonderful time during your stay. Providing a comfortable and memorable experience for our guests is always our highest priority. We truly appreciate your support and look forward to welcoming you back again very soon! Warm regards, Roni Martadinata General Manager
K***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel has complete facilities, is close to Duren Station and the mall, and the rooms are comfortable.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your stay experience. We are delighted to hear that the comfort of your rooms, the comprehensive amenities, and the excellent location near the train station and shopping malls made your stay memorable. We sincerely hope to welcome you back to Swiss-Belresidences Kalibata! Sincerely, Rony Martadinata - General Manager
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I***e
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
Thank you, I was very happy during my staycation here, even if it was just one night. The service was excellent, and the staff was friendly. My husband was also happy. The breakfast was varied and delicious. I'll be back next time. Thanks!
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Accommodation's Reply
23 Jul 2026
Dear Valued Guest, Thank you for choosing Swiss-Belresidence Kalibata as your accommodation. We are delighted to hear that you and your family were satisfied with the excellent service and the varied breakfast menu. Thank you for this positive review, and we hope to welcome you back again soon. Sincerely, Rony Martadinata - General Manager
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alfa o. s.
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8.5
/10
Reviewed 5 week(s) ago
Friendly staff, great service, clean rooms. I recommend staying here.
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1 people find it helpful
Accommodation's Reply
20 Jul 2026
Dear Ms./Mrs. Alpha O.S., Thank you for choosing to stay with us and sharing your experience. We greatly appreciate your compliments regarding our staff's service and the cleanliness of the room. We are honored to have received your recommendation. We hope to welcome you again on your next visit to the Swissôtel-Beldessidetz Galibata Jakarta. Sincerely, Roni Martadinata - General Manager
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F***y
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Staycation
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9.1
/10
Reviewed 6 week(s) ago
The cleanliness of the hotel's outdoor areas needs attention. The swimming pool is also very small and needs more maintenance. The service was good; I left something behind, and the security and retrieval process was excellent. The food was quite varied and tasty. Overall, I was quite satisfied.
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Accommodation's Reply
17 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review following your stay at Swiss-Belresidence Kalibata. We are delighted to hear that you were satisfied with our team's service, especially the care of your belongings, and that you enjoyed our diverse and delicious cuisine. We apologize for any inconvenience caused by the cleanliness of the outdoor areas and the condition of our swimming pool. Your feedback regarding the need for extra attention to these areas has been forwarded to the relevant teams (housekeeping and maintenance) for immediate action and improvement. We look forward to welcoming you back in the future with even better services and facilities. Sincerely, Rony Martadinata - General Manager
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V***a
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8.5
/10
Reviewed 7 week(s) ago
Everything is great. The TV might just need an upgrade, in terms of channels and size. Otherwise, it's good.
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1 people find it helpful
Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that your stay was comfortable and enjoyable. Your comments, especially regarding the TV, are invaluable. Thank you for your feedback; it means a great deal to the entire team and motivates us to strive to provide the best possible experience for all our guests. Positive feedback like this is not only encouraging but also a valuable resource for other guests in choosing the right accommodation. Thank you again for your trust and support. We hope to welcome you back in the future. Sincerely, Roni Martadinata - General Manager
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Faisal
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9.4
/10
Reviewed 7 week(s) ago
It's totally worth it, with easy access to the commuter train station. Comfortable rooms with city views.
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Accommodation's Reply
08 Jul 2026
Dear Mr. Faisal, Thank you for your review. We are delighted to hear that your stay was comfortable and enjoyable. Your comments, especially regarding our excellent location which met your expectations, mean a great deal to the entire team and motivate us to continue providing the best possible experience for all our guests. Such positive feedback is not only encouraging but also a valuable resource for other guests in choosing the right accommodation. Thank you again for your trust and support. We hope to welcome you back in the future. Sincerely, Roni Martadinata - General Manager
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U***t
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Staycation
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10.0
/10
Reviewed 7 week(s) ago
Nice hotel. I like it. Very pleasant.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for sharing such a wonderful review. We are truly delighted to hear that your stay was both comfortable and enjoyable. Your positive remarks, mean a great deal to the entire team. It is incredibly rewarding to know that we were able to meet your expectations. Encouraging feedback like yours not only boosts our team's motivation, but also serves as a valuable reference for other guests in choosing the right accommodation. Once again, thank you for your trust and support. We look forward to welcoming you back in the near future. Warm regards, Roni Martadinata General Manager
I***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
A great hotel to stay at if you're looking for a peaceful and relaxing place. The room was clean, comfortable, and had everything we needed. One of the highlights was the BFF Restaurant—the breakfast was absolutely delicious with plenty of choices. It's definitely a must-try if you're staying here. Overall, we had a wonderful experience and would happily come back!
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Accommodation's Reply
17 Jul 2026
Dear valued Guest, Thank you so much for taking the time to share your wonderful experience at Swiss-Belresidence Kalibata. We are absolutely thrilled to hear that you found our hotel to be a peaceful and relaxing retreat! It is wonderful to know that you enjoyed the cleanliness and comfort of your room, and that the breakfast at our BFF Restaurant was a highlight of your stay. We will be sure to share your kind words with our culinary and service teams—they will be delighted to hear that their efforts made such a memorable impression. It was a true pleasure having you as our guest, and we look forward to welcoming you back for another relaxing getaway in the near future. Warm regards, Roni Martadinata - General Manager
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Indah P. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
I had a wonderful stay at Swiss-Belresidences Kalibata. The rooms were clean and comfortable, the staff friendly, and the location strategic. The amenities are complete, and the breakfast was delicious. Highly recommended, and I'd definitely stay again.
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Accommodation's Reply
08 Jul 2026
Dear Ms. Indah, P.S. Thank you for your review. We are delighted to hear that your stay was comfortable and enjoyable. Your comments, especially regarding the excellent service, food, and location, met your expectations. This means a lot to our entire team and motivates us to strive to provide the best possible experience for all our guests. Such positive feedback is not only encouraging but also a valuable reference for other guests in choosing the right accommodation. Thank you again for your trust and support. We hope to welcome you back in the future. Sincerely, Roni Martadinata - General Manager
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Tuti I. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff was friendly and the breakfast was delicious. Thank you.
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Accommodation's Reply
08 Jul 2026
Dear Ambassador, Thank you for your review. We are delighted to hear that your stay was comfortable and enjoyable. Your feedback, particularly regarding the service and food, met your expectations. This means a great deal to our entire team and motivates us to strive to provide the best possible experience for all our guests. Such positive feedback is not only encouraging but also a valuable resource for other guests in choosing the right accommodation. Thank you again for your trust and support. We hope to welcome you back in the future. Sincerely, Roni Martadinata - General Manager
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P***o
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
A good hotel at an affordable price, close to public transportation. The staff are friendly and the food is delicious.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that your stay was comfortable and enjoyable. Your comments, particularly regarding the excellent location, outstanding staff service, and superb food, met your expectations. This means a great deal to our entire team and motivates us to strive to provide the best possible experience for all our guests. Such positive feedback is not only encouraging but also a valuable resource for other guests in choosing the right accommodation. Thank you again for your trust and support. We look forward to welcoming you back in the future. Sincerely, Roni Martadinata - General Manager
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R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Staff Assistance: Describe your experience with the staff. Highlights: Describe what made your stay special. Price: Give your opinion on the value for the price you paid. Location: Describe the hotel's location, such as its strategic location close to...
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for sharing such a wonderful review. We are truly delighted to hear that your stay was both comfortable and enjoyable. Your positive remarks, mean a great deal to the entire team. It is incredibly rewarding to know that we were able to meet your expectations. Encouraging feedback like yours not only boosts our team's motivation, but also serves as a valuable reference for other guests in choosing the right accommodation. Once again, thank you for your trust and support. We look forward to welcoming you back in the near future. Warm regards, Roni Martadinata General Manager
n***e
icon-origin-TRAVELOKA
6.6
/10
Reviewed 10 week(s) ago
The food menu lacks variety and is mediocre. Improve room cleanliness! Service lacks smiles, not suitable for family vacations. Cigarette smoke is rife, but meetings are okay.
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Accommodation's Reply
17 Jul 2026
Dear Valued Guest, Thank you very much for sharing your experience at Swiss-Belresidence Kalibata. We are pleased to hear that your meeting with us went well. We apologize for any inconvenience caused by the cleanliness of the rooms, limited food options, unfriendly staff, and the cigarette smoke that created an unfriendly family atmosphere. We have forwarded this valuable feedback to the management team for immediate evaluation and improvement, particularly in areas such as cleanliness standards, staff training to be more friendly, and enforcement of the smoke-free policy. We sincerely hope to have the opportunity to serve you with a more comfortable and pleasant stay on your next visit. Sincerely, Roni Martadinata - General Manager
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HANDY N. F.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Hotel with safe security.
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Accommodation's Reply
08 Jul 2026
Dear Mr./Ms. Handy, Thank you for your review. We are delighted to hear that your stay was comfortable and enjoyable. Your review means a great deal to our team and motivates us to continue providing the best possible experience for all our guests. Positive feedback like this is not only encouraging but also a valuable resource for other guests in choosing the right accommodation. Thank you again for your trust and support. We hope to welcome you back in the future. Sincerely, Roni Martadinata - General Manager
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HANDY N. F.
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Business
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10.0
/10
Reviewed 10 week(s) ago
Suitable for family vacation.
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1 people find it helpful
Accommodation's Reply
08 Jul 2026
Dear Handy, thank you for your review. We are delighted to hear that you enjoyed your stay. Your kind words are a great encouragement to all of our staff and motivate us to work even harder to provide the best possible experience for all our guests. Your warm feedback is not only a great source of encouragement for us, but also a valuable resource for other guests looking for suitable accommodation. Once again, thank you very much for choosing our hotel. We look forward to welcoming you back again. Sincerely, Ronnie Maltadinata, General Manager
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Number of reviews per page
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