Overall Ratings & Reviews Windsor Marapendi

Great location, very good room, beautiful place... i only missed not having coffee available in the room or at the lobby

great experience!

The staff and buffet meals were great And of course to location to the beach!!

Very nice, friendly people.

Comfortable, near the beach, walkable distance restaurants and shopping 10 min Uber. Great beach!

Wonderful stay with an ocean view room with a jacuzzi. I could not figure out to use the jacuzzi and they called maintenance right away to come and fix it and show us how to use it. We enjoyed the treats of cookies and chocolate. Thanks so much!

Property in need of refurbishing. Run down. The gym is not up to standard. Great location though

muy bueno

Great customer service, clean hotel and nice rooms!

Solid property. Dated in some regards, but solid nonetheless. Modest gym and spa. Roof top pool was good. Room was good . Had a connecting suite for the kids that worked out great. Breakfast included was worth it. No surprise but we were not near Copacabana or Ipanmema, so the daily 40 to 1hr uber to site see was a bit much, but again expected. With a family it may be best to be away from the hustle and bustle of Copacabana area. Great time ovwrall. Hotels description on most sites were accurate. They are always anomalies to the good and bad. Our experience was mostly good. Cheers!

I loved everything! The room was very clean and comfortable, fast elevators, the employees are so friendly and attentive, and my favorite thing was the location… Just by the beach!

Better than I expected, delicious breakfast!

I spent 9 nights at Windsor Marapendi. It was during the Carnival so a very busy time of the year. The hotel is a bit dated, rooms' doors are very light and cheap so you can hear guests slamming them at any time of the day which is very annoying when you wish to relax a bit. I found a lot of dust especially on the edges of the tiles in the bathroom. The fridge in my bedroom was also very noisy so I had to switch it off before going to sleep and remember to turn it on in the morning. No sleepers were provided. The drier in the bathroom is old and not powerful. Wallpaper in the bathroom was peeling off in few points. Guests are allowed to walk around without tops. When I raised such issue with the reception they said: "Sir, this is Rio". I was shocked. Quality of guests is very low, maybe because of the time of the year. Guests FaceTiming on speakers during breakfast as if they were in their home. Staff at the reception have a certain attitude probably because they are used to deal with such low class patrons. Gym is ridiculous, small, one treadmill was out of order and all the equipment is obsolete. The guy with the glasses doing the eggs and tapioca for breakfast behind the counter is the most rude that I have ever encountered. On the other hand, a mixed race waiter in his late 40s who's bald, tall and distinguished was so polite, always smiling and helpful to the point that when I left I gave him a tip which is something that I never do.

Amazing location, the best gotel breakfast in the area

Overall is good, I would expect more based on the price. Housekeeping, room service and overall hospitality do a very good job. They do however need to upgrade their beds, they’re old and uncomfortable to sleep in. They could add a plus with a coffee machine and clothing iron in the rooms. I didn’t like the bracelet part; they require all clients to wear a bracelet but do not give it to you at check-in, which was kind of annoying for the security guard to ask me to go get it at 3am 2 days later when all I want it was to get to the bed and rest, if it’s mandatory GIVE AT CHECK-IN.

Great staff, very clean, across the street from the beach,

Thank you.

Great spot right opposite a beautiful beach. Lots of beach food/bar options in walking distance. Good coffee available at the hotel. Service and staff were all wonderful. Rooms aren’t 5* by UK/US standards but they’re clean and comfortable. Would recommend

The hotel exceeded my expectations in value, and also the facilities. The top floor swimming pool was great! The buffet was also superb.

Loved how close it was to the beach!