Candlewood Suites AUBURN by IHG

Explore Candlewood Suites AUBURN by IHG
8.2
Very Good
From 465 reviews
Cleanliness

8.2

Room Comfort

8.4

Location

10.0

Service and Facilites

8.8

Traveler Reviews Candlewood Suites AUBURN by IHG

Number of reviews per page
20
40
Top reviews
David
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I found my stay comfortable and
Tonya
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff at this location is absolutely amazing!!!
Tonya
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Manager and crew are the best !!!!
Tonya
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The Manager and his staff was absolutely amazing!!! They made a hard times easier!!! My hats are off to you guys !!! Thank you soooo MUCH!!!
Robert
icon-Business Family
Business Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Didn't like that the elevator was out, but totally understand.
Tonya
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The manager was exceptionally nice
Barbara
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property is under renovation and the elevator does not work.
Tonya
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We have been here at this property unexpectedly. We have found it to be nothing under extraordinary!!! The staff on every shift have been absolutely amazing with anything we have needed at all!!! The property has been really accommodating. We are truly grateful!!
James
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Get the cleaning ladies to quit slamming doors at 7 am every morning
DULCE MARIA
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Conveniently located for our business trip, it was a great stay. Friendly staff.
STEPHEN
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Best shower I ever had at a hotel anywhere.
Angie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Even though the elevator is out (being fixed asap) we have still enjoyed our stay. Clean, affordable & pet friendly!
Donald
icon-Business Family
Business Family
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

There was a dead cockroach in the bathroom. The water did not get very hot. The elevator is broken. No breakfast food of any quality was offered.
Theresa
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

First off the strong smell in the building is offensive. The elevator was out so we walked our luggage up to the second floor. He did offer to help with the luggage. No discount offered. Light directly over bathroom sink was out. Not a big issue but I looked down at the sink overflow - yuck! Black mold. The bath tub or the bath mat or both look dirty.
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Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Elevator was out of service during our 2 night visit. Carrying our luggage upstairs to the 2nd floor room was an inconvenience. Kitchen sink leaked onto the floor
Susan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean. Helpful staff. Elevator was not working so had to bag drag to 3rd floor but staff offered to help.
CHARLES
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Hotel was conveniently located. Off main highway - easy to find. Hotel is nice, but leans toward more utilitarian usage....rooms are OK, but rather stark, and dark - definitely set up for business purposes. Definitely not plush nor luxury in planning. Bed was comfortable, bathroom adequate and clean, but needing some fixtures replaced maybe.
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Marci
icon-Business Family
Business Family
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The elevator was out for 4 days, we had to move because people were congregating in the hall near our first room, the bathroom floor was dirty (black dirt all over the bath mat), the door at the end of the hall on the first floor was not properly locked. Anyone could come in from the parking lot. I told them once, they fixed it, but the next morning it was open again.
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Waldy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Convenience and price. Elevator not working is a real problem when you’re 70 yrs old and disabled! Also needs some updating and maintenance.
Justin
icon-Business
Business
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Hot water didn’t work 1st floor Room 129
Number of reviews per page
20
40