Amazing buffet for dinner and breakfast. We hadn’t ordered the half board in advance, but paid for the dinner buffet on site and it was well worth it. One of the best buffets we’ve seen in Japan so far, and it included a great selection of alcoholic drinks!

Breakfast was delicious and lots of kind foods !

Food was excellent

Great location, friendly staff. Enjoyed daily welcome drinks. However the hotel needs a good refresh. Carpet in the hallways were worn and stained. Shower curtain in our room was very mouldy.

The staff was friendly and professional! The hired personnel really makes this place! The rooms are a little dated but it just adds to the charm of the experience. I enjoyed staying here and would recommend! The women onsen was also great and super relaxing!

Hotspring was very nice. I didnt stay due to the skiing aspect. But they are well equipped for it. Great quality of food for their breakfast and supper buffets. The staff were very kind even though i dont speak a lot of japanese.

Nice area of hotel and huge property. But Breakfast is so busy which I don't like.

小さい子供連れでの1泊でした。チェックインの時間15:00に着いたのですが部屋の清掃がすんでいなくて1時間ほど待たされました。ラウンジがあってウェルカムドリンクが提供されていましたが1時間の待ち時間は少し長すぎると思いました。お風呂は綺麗で快適、朝ごはんのビュッフェも美味しかったです。少し奥まったところにあるので館内にコンビニか軽食を買えるところがあると良いと思いました。近くに食べ物を買うところもなくひとり七千円のビュッフェの夕食しかなくて少し困りました。結局は国道を歩いてイタリアンレストランに行きピザをテイクアウトしました。次はきっと泊まらないと思います。

Hotel is clean but decor outdated. Onsen bath is excellent. Walking distance to scenic attraction

Rotennburo (outside hot spring pool) was excellent. It was fully booked and felt too busy. I would like stay again but try weekdays next time.

Had a pleasant stay here. The hotel is very outdated, but the service was great and they have great onsen.

very big room friendly and helpful staff short walk to five colour lakes if you are climbing mount bandai take a taxi to the happodai entrance and book a return as most mobile phone don't work no public transport to from happodai and two hour walk to nearest bus stop hotel has shuttle bus to station and public buses stop there

The room was spacious, food variety was good. Nothing much in the immediate vicinity, it was a nice place but mostly for group tours, not for couples.

Great hotel with amazing onsen. Interior is dated but it adds to the appeal. Loved our stay here.

Wonderful!! The onsen and breakfast were spectacular. Also walking distance to the five colored lakes. And the local bus stop is right at the hotel entrance. Very convenient

Hotel was good 50 years ago. Needs major make over of rooms. Very small bathroom

Unfortunately I was stuck with a smoking room, which smelled..well as you'd expect. Ignoring that, it was clean and comfortable. The room was decently spacious given the price. Faciltiies were good as it is a resort hotel. Being Urabandai, they aren't that ready for international tourists so some basic Japanese would go a long way.

Quick and easy access to the 5 ponds walk Good selections of breakfast Great restaurants Chef Kawaguchi is a certified french chef from Paris

Overall the stay was ok. They had free hot tea which was great when it was so cold out, but the room was very dated. Also, (just FYI) the hotel staff doesn't speak much English and you need a dinner reservation if you want to eat at the hotel- becides a little restaurant near the back of the hotel (which was good!)

오래되고 낡은시설. 온천은 좋음