The staff was great, the room was clean. Breakfast was not good. Burnt egg.

It is an old hotel but clean

No, it was not at 100%. The shower handle was not working at all. It was important.

It was nice and quiet Very clean Staff great service

ok place to stay and just sleep

I did not reach the hotel because road blocks due of strikes.

Great place for price Walmart just down the street and taxi 🚕 the mall is just 5 minutes from hotel.

No toilet paper cool room

Breakfast bad service, the rooms didn’t have soap.

No ac

Everyone is nice and the place is quiet and safe

TV not working

The hot water takes to long to come out in the shower.

Didn’t like it

The included breakfast was good. Great staff.

Continental breakfast was good. Terrible and awkward Bath/Shower conditions, there's no curtain to prevent water from running out, once done showering you end up stepping out into a pool of water, very very bad conditions.

The business center was not working so I couldn't take a conference on those days. Everything else was very good!

Quite fine for the price, everyone was very kind. There is only missing a business center, I couldn't take a work conference.

Hot water issues, no restaurant menu, limited taxi service, unrecognizable location, no AC, no TV remote.

The good: Its clean, nice building, good design, good location. The Bad: No central heating! I went on Jan 4 which is cold temperatures in Toluca especially during the night and mornings. The only heating available was a portable heater and, at least in my room, did not heat enough to feel comfortable. Overall it's a nice little hotel, where if you need a very basic place to rest your head at night passing through it could be ok, but not for a vacation stay especially with children.