Dear Guest,
Thank you for sharing your thoughtful feedback. We’re delighted you enjoyed our convenient location in a quiet alley close to public transport, markets, and eateries, and that you found your room spacious, cozy, and clean with an en-suite bathroom. We’re glad you appreciated the free water, snacks, and the friendly support from our team.
We’re sorry for the wait upon arrival and appreciate your understanding while we prepared your room. Please note that our hostel is a small property and does not have an elevator, so stairs are required for upper floors. We also rely on messaging for communication at times, but we’ll continue to improve clarity around check-in and check-out procedures.
Your comments are very valuable to us, and we’re happy to know you enjoyed your stay overall. We look forward to welcoming you again.
Best Regards,
Les Fleurs Team