It’s a lovely hotel very conveniently located with an excellent breakfast. Without coffee makers in the room, it would be nice to have access to a public coffee maker in the reception area, since breakfast is not open until eight. Heads up about your arrival - be careful what time you arrive as Google directions will take you through the centre of town round and round showing you how to get to the hotel through a pedestrian zone which does not allow traffic. The receptionist told us it’s okay just to drive through the pedestrian zone, but we checked with a local policeman who said you can do it after 6 pm. We had to park the car downtown and wait until 6 o’clock when we could drive to the hotel. This was not mentioned on our arrival instructions. Also, there is nowhere to sit at a table in your room and nowhere to unpack your clothes. There was a hanging pole for jackets with no chest of drawers and no table, apart from tiny bedside tables of course. The room was large, very clean and very comfortable bed.

Great service!

Great location. Staff was excellent.

It was a lovely little hotel on the side of the water. The room and bathroom was clean with a safe, calm lighting, a comfortable bed and items such as a hairdryer. I would personally ask for there to be more hangers and maybe little bed side tables as the shelf above the bed is quite high for this use. Staff and breakfast was great. We would definitely return.

Very helpful staff, they even put a kettle in our room

Great location. Friendly and efficient staff. Nice vibe for a long weekend

Such a charming hotel! The room was immaculate, with a super comfortable bed and pillows. The free breakfast was yummy with lots of options. The staff was incredibly friendly. I would recommend this establishment to anyone traveling to Bruges, and would love go back.

Great location and the comfiest of beds! Our room was basic, no tea/coffee or fridge etc but that was fine for us, there was water though. Like others have said, there are areas that are in need of some tidying up but none of it would affect your stay. Breakfast was great, i wasn't expecting much after reading some reviews but it was all fresh and plentiful. All in all, it was a very pleasant stay, we were just there for a night so maybe I'd prefer more room facilities if i was to stay longer.

Very clean hotel in a great location. Parking on site was a huge plus for us. Staff were super friendly as well.

Lovely hotel with friendly welcoming staff and an excellent location near to the town centre . The room was clean and comfortable. Breakfast was a continental buffet with a good choice of cereals, boiled eggs , cold meats and bread . Unlimited hot drinks during the day until 10pm from the dining area was a bonus as well .

Could be really nice but is really unloved and badly looked after. Night 1: (room 11) - Just behind reception and very noisy as a result - Broken window meant a gap and letting in cold air (freezing outside). No heating in room doesn’t help! - Paint peeling off various parts of the walls - Squashed bugs into ceiling - No tea / coffee facilities in room and the communal hot drinks is locked up at 10pm?! It was so cold and noisy we asked to move rooms for night 2. Night 2: (room 4) - Better than room 1, warmer and less noisy. - Still lacking the care and attention you’d expect Breakfast: - Coffee machine - broken - toaster - broken It’s just cold pastries and stale bread! This place needs looking at, staff seem disinterested and letting it go to ruin

We loved this place. Staff were amazing. Chatty and informative and helpful. We asked for a kettle and it was done no problem at. The view was amazing... it was of the canal and we spent time watching the water birds and really enjoyed the kingfisher. The walk into town centre was easy and quick. Breakfast was continental and tasty ... with wonderful fresh bakes each day .. scrummy !! Unfortunately when i checked my coat i found id forgotten to hand in the key... so i guess i will just have to go back and return it ... oh damn !! Lol

The lovely place makes us feel like home. The cozy homelike warm environment creates a feeling of wanted to be there the entire time. The peaceful and relaxing view to the canal was excepcional, not without mention the kindness and care of the staff with many details during our stay.

Beautiful old guest house within easy walking distance of everything. Parking on site. Only xtra would be to have a small fridge in the room

Lovely boutique hotel, very stylish, very welcoming One negative…. No air conditioning during a heatwave but will still go back ! Romantic little garden for a cocktail

The staff was very friendly and eager to please. The breakfast was great. The location was very walkable to all attractions, but was nice and quiet along the river with a relaxing, peaceful garden to enjoy a drink and watch the ducks swim by.

Very distinctive building with very original rooms. Love the quiet neighborhood. Staff was above and beyond. The outdoor dining area by the canal was very peaceful and added a nice touch. Thank you guys for a great stay!

A great presonal hotel in an ideal location to everything in the centre of Brugge. It was warm the time we visited however there is a fan in the room that helped.

Our stay at the Monsieur Ernest was great. The room was clean and comfortable. Breakfast was good. The receptionist's recommendations for places to eat were excellent. We would stay here again.

I reserved a big windows to the canal room. 200 euros!!! When I arrived I had an attic room with more than small windows. I had to go back to the reception area and after half an hour of showing the pictures and my reservation papers I was so tired of debating that I decided to leave. Careful, the photos are deceiving. The place is worn down. The only good thing: Balthasar, who handled the situation like a professional. Avoid the place, I reserved another hotel, less expensive and more amenities. I wrote an email and have not received anything as an answer. Spare yourself the bad experience.