9.2
Exceptional
From 349 reviews
Cleanliness

9.4

Room Comfort

8.6

Service and Facilites

9.6

Traveler Reviews Illas Inn

Number of reviews per page
20
40
Top reviews
Marta
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good hotel walking distance from the main plaza. The staff was super friendly and helpful. There are not many restaurants close by, but there is a great produce market and supermarket with good prices. The only small negative thing is that the breakfast room is very cold.
Axel
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was great and so was staff. Located in a very convenient
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Amazing staff! Mauricio, you’re the best! Venus, you’re also the best!!! 😊😎 what a great place to stay, we felt like family, almost like a bed and breakfast because it lacked the “coldness” of a Hotel. The room was perfect and the staff bent over backwards to make sure that we were properly looked after! Great job 👏 see you soon 😎👍
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Isabelle
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

:
GEORGI
icon-Leisure
Leisure
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very good small hotel. Everything is close by so i would say worth the price i paid . Good breakfast and nice garden outside .
Suzanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

We checked in late at night and the man that answered the door was very accommodating and helpful! Everything was clean and although are stay was very short I would return on my next visit to Cusco!
Mark
icon-Leisure
Leisure
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Hotel is in a perfect location to call your home base when exploring Cusco and surrounding area. Rooms are decent, clean and tidy. Breakfast was good with basic fare. The Staff were super friendly and helpful in every way. Definitely walkable to many sites and restaurants.
Luc
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

We enjoy to stay a this place
NICHOLAS
icon-Leisure
Leisure
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very friendly and accommodating staff & hotel was good value. Staff speaks English & even helped me with my luggage. Has secure parking available as well.
judith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Great clean room. Service was excellent and staff was friendly. Really liked the area and gave great reccomendations. Really happy.
Saikiran
icon-Leisure
Leisure
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I liked the room however they made a false promise of lunch box for my flight. But they said they can’t provide me one, should’ve been upfront and honest about it before hand.
Chris
icon-
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

The location and wifi were good. The breakfast was decent (eggs, hot dog, fruits, cheese, ham, etc.) The shower had warm water, which was great since I didn't have it at my last hotel. I didn't try tv.
Elisabeth
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

We would have liked at least another wastepaper basket in the room and the soap container at the sink remained depleted. The room was always cleaned well.
nisha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Easy walk from train station, suited us perfectly.
Ernesto
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Great staff. Very clean nice rooms
Sharlyn
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

It was fairly cheap. It had an elevator!! Did not look like the pictures due to construction and our very large family room did not have an updated bathroom like the pictures. Staff were friendly. Breakfast was meager. It was clean, and the grandson loved that he could cast his Disney+ downloads to the TV. We were a few blocks from Avenida del Sol and Perú Cafe- best crepes ever! The entrance to the hotel is a barred gate to a parking garage which was initially unexpected
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Emma
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

The staff was wonderful as was the breakfast buffet. If the water in the shower was hot or at least comfortable the hotel would be perfect. I’ve stayed with this hotel 3 times and will return again. Please maybe give us hot water.
Guy
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Absolutely awful. Freezing rooms, not hot water 2 out of 3 days
montserrat
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The people that work there are extremely nice, welcoming, and helpful. The breakfast was pretty good. They all help with suggestions for food and shopping since we arrived very late. My only complaints are the lack of hot water and the beds are a bit hard. My personal preference
Venkat
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Excellent and friendly staff. Our room was great and clean. Highly recommend.
Number of reviews per page
20
40