We had a fantastic view of the sea but that’s where it ended. First morning we awakened to no electric except for lights they sent the cleaners to sort it who had no idea what the issue was. We had to stay out of the room most of the day as aircon didn’t work. We asked to be moved & were told hotel full. The desk staff were not very pleasant & not helpful at all & never acknowledged us going past them unless we spoke first. The bath was so full of rust absolutely awful & the plastic curtain round it was rank the steel windows barely closed & the rust falling off them. The walls were cracked & patched with lumps of plaster. The tv never worked. This hotel is not fit for purpose & should not be on your books & when we contacted hotels.com we were asked if we wanted to check out early where were we supposed to go for the next 2nts. They then offered us £25 into our a/c so we would have to book through them again. Absolute rubbish customer service considering we were left with no aircon all night & again the next day of our 3nt stay & it was in the 30’s. The worst hotel experience ever & the worst customer service from a hotel website

Excellent staff, especially the ladies who were incredible attentive and kind. The male member of staff.. I have to say, didn't even said Buenos Dias to us in the morning

please dont expect the hilton, as the hilton its not but if your looking for a great priced sea front hotel in a great summer resort area then pick this one as its right on the beach front ask for a full sea view room your just a few steps from the beach with bars and restaurants around you its an old hotel but its clean and the staff were just great really helpful able to give you lots of free local information I would give the staff 5 stars

Friendly staff and great value for money.

Brilliant welcome, excellent location, good value for money, would definitely recommend

This has been our 3rd stay at the hotel Lido. Personally my partner and myself Love it there for its convenience to the beach, restaurants and shops ect.. However it should be stressed to new visitors that the Lido like most hotels in the area is a 2 star hotel so don't expect 4 star decor also people new to the area should appreciate this is a working coastal town so don't expect the canary island experience. In saying this for those looking for a Spanish experience and a Lovely beach holiday will find it here. The Lido, although dated is spotlessly clean and well run with comfortable beds and decent sized bathrooms, bidet/shower ect.. Housekeeping do the rooms daily and towels and sheets the are changed regularly. The Lido offers breakfast for a great rate and overall we consider the hotel fantastic value for money and have already booked our next stay.

Quirky hotel! Fantastic location and reception staff. It’s not the Ritz, but clean with air con, fridge and comfy bed. Ana and Paula on reception are lovely

Excellent location with fabulous sea view from room 206, indeed from many rooms on higher floors. Old hotel with original fittings so not plush but price, location and view compensate for the old furniture and bathroom fittings. Supermarket conveniently just behind hotel. Friendly staff. Looking forward to a future visit.

Excellent location and value for money. Only one complaint: I made this booking for my daughter and I wanted to pay for it. I rang the hotel and I explained and they asked me for my bank details to pay for the room on the arrival date. They told me they will do that. However, when my daughter arrived they ignored my request and ask my daughter to pay right there.

It’s a very old facility nothing modern BUT it’s Very Clean and everything works :-)

Basic hotel but clean staff friendly I was lucky had a large room with balcony and sea view which was a bonus as I’m a solo traveller.

Staff are lovely, especially Ana and Paula on reception. Bedrooms whilst dated, are spotlessly clean

The Hotel is very basic and justifies it's 2 star status. We found the floor "gritty" which was probably from people beforehand coming in with sand. Should have been swept ! The Bathroom was not totally cleaned, Around the sink and toilet area there were dirty marks. The pull handle on the Cistern needs changing. The Bathroom Bin lid was broken. The one Table lamp was not working. The doors leading to the Balcony were difficult to open and only 1 of the 2 would open. The location was ideal and the staff were very friendly and helpful. Not so good was the onsite parking situation - a very difficult entrance to manoeuvre to the underground parking with damage to our car an Opel Astra occurring. A large car would not have got in ! The photo was from the balcony of our Room, 401. Whilst these may be critical observations, the Hotel was just about OK for our 1 night stay.

We came here for work but brought two dogs with us and it couldn't be better. Completely dog friendly, little old, but homey, felt like I was at my grandma's. The staff was really friendly and helpful, overall, if you're looking for an overnight stay and you're going to use the hotel just for sleeping and not spa and other stuff, it's really amazing and on top of that it's 20m from the beach. Loved it!

This is a good reliable hotel. Clean and very well positioned. We are repeat visitors because of the views and the cleanliness. New air con on this visit was helpful too.

This is a 2 star hotel. Clean and Basic, right on the sea front. We stayed in room 505 top floor, big outside balcony overlooking the sea. For value for money the balcony and the view were incredible. We found a fabulous sea food restaurant right behind the hotel. Overall a really great overnight beach stay.

Basic accommodation in a beautiful location. Rooms are clean but not luxurious by any stretch of the imagination. Outside noise at night time as hotel is by children's entertainment area. Situated opposite a beautiful beach with salt water lagoon that stays warm. Lots of restaurants, cafes virtually on the doorstep. We have stayed here twice and would do so again.

We paid extra for a sea view that was the hotel only reframing feature

Very nice staff and helpful. The airport has moved and it's far, 1hr by bus, buses run twice a day and also change, I called the hotel for advice, best deal is to hire a car.

free on-street parking. within 1 min of promenade. within 2 mins of beach. BEWARE - this hotel is NOT in San Javier but in Santiago La Ribera [took me two hours to find it!]