Pros Great staff Amazing food Nice view Cons Onsen a bit small Room decor outdated A bit overpriced

Quiet and pleasant little resort hotel

Wow! High class, great service, great food, amazing staff! From the time we set foot on property, we were treated like royalty! The room was large and well appointed. The canopy bed was something! Do note that the location is up on the hill/mountain so you will most likely need transportation (e.g., taxi) to get there. You can easily find a taxi at Atami Station. I guess you can walk but it's pretty steep. Walking down is not a problem unless you have luggage in tow. We walked down the next day with no issues.

Good service, nice room

Friendly staff and clean/comfortable rooms. On site food is very expensive and the hotel sits at the top of a very steep & long hil that may be difficult for many to walk.

Wonderfully warm welcome by the staff, who took excellent care of us throughout the visit. Convenient central location despite slightly inconvenient access up a steep hillside — but the beautiful view made it worthwhile. Everything about the hotel was calming and serene. We will be very happy to return again.

Wonderful property perched on top of a hill overlooking the bay.

Great property! I go in excellent shape only walking to and from it daily. Steep walk (okay for me I’m 34) but if you were older or have any trouble walking, a taxi is for sure needed.

Amazing property! I’ll be back for a long weekend! Amazing views! Can’t recommend enough!

We hughly enjoyed our stay. The room and bathhroom were spacious and the staff went out of their way to make us comfortable, including preparing our room early. It is about a 20 min walk (uphill) from the town, so you may want to rent a car or be prepared to take taxis to and from.

Great friendly service, great food, and very quiet private space!

The staff went above and beyond to make our stay wonderful, the indoor hot springs was exactly what I wanted along with a view of the Fireworks. I gave a 4 to the convenience of shopping is you are up a hillside, but they can call you a ride and and is very easy to get. You can walk but it’s a one lane and can be scary, so I would just call a ride. Even checking out was a pleasure, your team at Resort work very hard and it was an amazing experience. Thank you very much.

We had great time this Hotel. Wonderful room, great view, Lovely outside bath, amazing cuisine. We would love to come back. Excellent !!!

The room was amazing. Very spacious and well kept. The private onsen was very relaxing and cozy. The hotel staff was very courteous and helpful. The restaurant staff was pleasant and accommodating to my wife’s allergies to certain foods. We’re definitely booking our next stay at Relax Resort Hotel.

Excellent stay and facilities but not walkable

Great views of Atami beach and very supportive staff

Hidden Atami gem recommended for any couple or family.

Just what we needed after 5 hectic days in Tokyo. Dining was first-class.

Stunning ocean view (especially at sunrise) from your room. The staff are very kind. One advice to travelers: Take a taxi at Atami station to this hotel.

Nice and quiet location with very attentive staff. The onsen was smaller than expected, but the lack of a crowd made it pleasant.