Quoc Tran Dinh
2.0
/10
Reviewed 3 week(s) ago
I booked a single room through our university at this hotel. It didn't say anything about no air conditioner or no breakfast excluded. I came a long way from the USA and asked if they have room for early check-in and they refused, of course. That is fine, but I was so tired to stay in the lough for a while, but the reception asked my to not stay there and put me in a corner of the bar. I was so disappointed. I booked for 13 nights, and this week it is so hot, and the reception said my floor has not air-conditioner, which is completely burned. If you plan to stay at this hotel, I would STRONGLY recommend NOT, or you should carefully check before you book. Crazy time in Mannheim.
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