So nice place and kind staff.

All well

Would stay again

AC is very loud visible dirts on the sofa faced issues with the toilet before the staff comes to fix it the hotel runs out of slippers

We requested joined rooms for my family, but when we arrived, they didn’t have it available or gave the rooms away. If we had known, we would’ve booked another place. Unfortunately the AC was also not working in one of the rooms we ended up in so we got separated further on different floors. Otherwise, it was a great location and clean hotel. Staff was good.

Everything was great except for the $7 + tax + tip piece if toast for breakfast.

Veronique at the front desk was very friendly and helpful! Our one minor complaint was that we heard light tapping on the wall behind us late on Friday night which kept my wife up for a while. Aside from this minor annoyance, the hotel and rooms were very clean, the breakfast was excellent and the location was perfect for getting around downtown Montreal.

This hotel was superb! Nice staff, very helpful and kind, nice facilities, super close from everything (train station, shopping centre, city centre, lots of restaurants)

good location

Dirty sheets on pullout sofa. During a power outage there wasn’t any emergency lighting in the common areas or stairwells which should be reviewed asap

If something goes wrong don’t expect management to do anything to help. Water line broke, black dirty water coming out of the faucets and none of the hotel guests were advised of the situation. Wife fell ill and birthday surprise was ruined and hotel gave us “hush up bonus points that doesn’t cover anything.

Great location and friendly staff!

Everything was excellent! Veronica was so nice and helpful with recommendations of places to visit and restaurants to eat at. Wouldn’t hesitate to go back to this hotel. It was perfect for our visit to Montreal!

We had our check in way earlier, accomodating to my service dog. Quiet and beautiful hotel!!!

Everything was great

Great room, very helpful and friendly staff. Restaurant was beyond expectations. Would definitely return.

We were disappointed that our room, in a very quiet hotel was in such a loud street area of the hotel. We are aware that by booking through a third party we are not entitled to a premium placed roof. The hotel was not close to full, so a higher room, quieter room would have cost the hotel nothing.

Clean room. The staff was helpful and friendly. Great location and central to everything.

Very good hotel. The room was spacious but with lack of light, facing to an alley and the room didn’t have enough lights.

The hotel was great! Prime location. Fun lobby with a swing. But, our toilet didn’t flush. I had them look at it while we went out for dinner. They said they fixed it but it wasn’t fixed so I asked for a plunger. Also there was no shampoo in the bottle on the wall, it had probably been like that for a few days too as there was dry crusty shampoo on the dispenser part.