Overall Ratings & Reviews Quality Inn San Diego South - Chula Vista

Great place

Front staff was good, but I felt this one is deferent from another Quolity inn which I stayed before.

Everything was good had issues with our tub on arrival but the front desk definitely accommodated us

Parking is bit chellanging

Room are dirty and ceiling damage from the recent storm

The hotel looks way better in pictures.

The check in was horrible i will never back

I walked into a dirty room that smelled terrible, so I went straight to customer service and asked to leave. Still, they charged me for the entire two-day stay, which was incredibly disappointing.

Better than most

Close to the boarder. Clean and sufficient.

The room was clean with no problems. The area outside and in the elevator was somewhat dirty,

It is quite

When we arrived the staff was friendly and the room was clean. I asked for additional shampoo as their bottles are small. He advised that there was a dispenser for shampoo in the room. There was not and we had to go back to the office to get more. Great first night and when we came back the following evening the room was cleaned but the blankets were gone. We asked for the blankets to be replaced and recieved a very tiny brown blanket. It was definitely not the nice comforters that we had the first night. It rained that night and it was freezing.

Fair price nice room

It was great place to stay for a night. The staff was nice and the accommodations were good.

mattress needs replacing, TV needs to be investigated

The toilet was plugged and the sink too. I called the reception desk and I let him know but no one went to fix it. My husband told the cleaning lady and she went to get a tool to fix it but we kept having issues. The toilet tank was not getting any water. I had to keep opening the cover to hold it so that I could flash it. They never went to fix the sink. I’m very disappointed. It was super frustrating to be dealing with this on our vacation. I asked the cleaning lady for two towels and she refused to give them to me. She said that because it was a room with one bed she was not supposed to give them to me. I never heard anything like that anywhere.

My cousin and I recently stayed at this hotel and our stay was not the best. During our entire stay we had issues with the bathroom toilet. The toilet would not work properly and we had to call the office several times for the them to come to fix the toilet. The toilet would not flush and we did not like how maintenence told us we needed to open the toilet lid in order to flush the toilet. That is totally unexceptable! The man who worked the Help Desk at night was rude and when I went to the office to ask a question he said he could not hear me so, I repeated myself and he accused talking too loud. That is very rude. The breakfast was decent. It did not have a good variety of breakfast food but it was okay. This hotel need to better maintain its appliances.

This is the Hotel to stay at! Very friendly STAFF! Housekeeping very ACCOMMODATING!!!

At first we thought the property would not be a good place to stay in, mainly because of the location. It doesnt look like a good area. We were going to find another hotel, but then we said its only for 1 night. We were surprised the room turned out to be a good room. We were happy in the end.