Carlyle Western Star Inn & Suites

Explore Carlyle Western Star Inn & Suites
7.8
Pleasant
From 247 reviews
Cleanliness

8.0

Room Comfort

8.4

Service and Facilites

8.2

Traveler Reviews Carlyle Western Star Inn & Suites

Number of reviews per page
20
40
Top reviews
Gordon
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

No staff to gets drinks from for breakfast Breakfast was ok Rooms were clean
Md Rakibul Alam khan
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Value for money
Loreen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff very helpful. Able to visit with family.
Lawrence
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Check in was extremely smooth, room was decent (extremely hot when we arrived), outside access doors need to be cleared for safety reasons(plugged or blocked by snow). Breakfast was good but missing juice. When we arrived in the breakfast area there were two plates full of food on one table, coffee on the counter, and toast in the toaster. No one was around to eat them…it was like they vanished, very strange.
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Heidi
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was clean and functional. It was nice to have a suite with kitchenette with a full fridge, cutlery and plates.
Sandra
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff were courteous and the room was clean
Robin
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great room amenities are all there the only problem was the jut tub was not able to use the jets for some reason
Evan
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Everything was clean and building w
Brian
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

...
Michelle
icon-Leisure
Leisure
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

First room I received had dirty towels and smelled like urine. Second room was alright.
ralph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

everything we look for in good accomadation
Charnelle
icon-Business
Business
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

It was fairly clean, but the cleaning was sub-par. When I checked into my room, it was nice enough, but the bathroom needed new caulking as mold was growing, there was no soap, and the microwave still had the previous occupants lasagna in it. I did get given a new room, one with some soap in the dispenser and no food in the microwave, but the shower had even more mold. The room was far to expensive for the conditions.
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Theran
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Property is in need of repair
Thomas
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

They never got the room ready all day. We came in after dinner and was given another room with out a kitchen. Checking out in the morning was difficult. I had to go to the managers room and pound on the door to wake him up so we could check e.
Donna
icon-
6.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Room was very hot as air conditioning had not be on and I got in last so it took a while to cool the room off.
Henri
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

I stayed at this property woke up with bites on my back and according to the doctor, their bedbug bites. I spoke to the staff. They said the manager would contact me. I have not heard from the manager the staff there was very helpful, but the place needs a full clean.
Randy
icon-Business
Business
4.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

When I checked in there was urine on the toilet seat and a face mask left behind by the cleaners
Warren
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

We chose this place over the Ramada because it was cheaper. Nothing wrong with this place, other than the small coming from one of the kitchenette rooms down by the guests laundry service.
Adrienne
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Clean bedroom, bathroom floor very slippery, no towels or made bed on Sunday, lobby looks tired
Twila
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

A little dated and nothing fancy but overall good. Room was clean, A/C worked good, bed was comfy and breakfast is a nice touch. I would stay here again
Number of reviews per page
20
40