Oriental Crystal Hotel

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Overall Ratings & Reviews Oriental Crystal Hotel

Traveloka (199)
Other sources (50)
8.3
Very Good
From 199 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

7.8

Location

8.2

Service and Facilites

8.2

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Traveler Reviews Oriental Crystal Hotel

Number of reviews per page
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40
Customer reviews
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Everything was good and friendly staff helping me with the booking as it is full house. Big spacious room and love it
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P***r
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Transit
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8.5
/10
Reviewed 62 week(s) ago
TV remote not working, refrigerator not working, no fresh pool towels for 2 days, rooms in need of refurbishing and repairs.
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Syahrul A. B. A. K.
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6.3
/10
Reviewed 105 week(s) ago
Furniture very old, TV movie not function and deluxe king just 2 pillow.
1 people find it helpful
Ahmad Kamal Vincent
icon-Family
Family
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9.1
/10
Reviewed 306 week(s) ago
Location ok cume hot room. It was slow to cool.There was no room in the wedding room. Breakfast is simple but ok. Overall ok. According to the budget.
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MAURICE G. A.
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Business
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8.8
/10
Reviewed 307 week(s) ago
There is a Catholic church (Holy Family, Kajang) that has daily morning mass so its easy for me to attend mass before work. Also there are many food outlets so eating is not an issue (if you don't want to eat at the hotel). The hotel also has a swimming pool.
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siti marlia binti zakaria
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Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 316 week(s) ago
Spacious rooms are comfortable but TV facilities are not satisfactory due to the absence of n signal TV broadcasts.
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Accommodation's Reply
17 Dec 2019
Thank you for choosing to stay with us at Oriental Crystal Hotel. We are so glad to hear that you enjoyed your accommodations. On behalf of the hotel, please accept my apologies for any dissatisfaction you experienced during your visit. We appreciate your feedback as it enables to improve our standards. Kind regards, Faisal.
Yosef s.
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 324 week(s) ago
It's really an old hotel that needs total renovations. The restaurant did not deserve a hotels standard. We arrived at night, really hungry. The receptionist suggested us to try their fried kwee tiaw, which he said was the best seafood kwee tiaw. The reality was the restaurant let us wait almost 30 minutes, after we complained the waiting time, we were served with kweetiaw with a piece of chicken and an egg. That's all and the taste was terrible.
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1 people find it helpful
Matahari
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6.0
/10
Reviewed 325 week(s) ago
Firstly, the room interior and swimming facility is awesome. However as hotelier they need to improve their relation service towards staying guests. Be more helpful and friendly with a smile is most important. For housekeeping department any request from guest on room service need to expedite asap. As for technicians also the same. My experience on first night is Aircon not cold. Request for maintenance assistant takes time slow and steady to rectify the problem and hold back our resting time. Request coffee sachet and sugar from housekeeping also take a while to deliver. From our opinion is the hotel can make its name but has to firmly upgrade their service standard. This is useful for first timer guests like us who chose to stay at their comfort hotel room. Thank you
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Santar T.
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Family
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9.1
/10
Reviewed 325 week(s) ago
The best hotel in Kajang, Selangor, at an affordable price. Service and facilities are quite good Breakfast menu with several choices.
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1 people find it helpful
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Faisal B.
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9.7
/10
Reviewed 328 week(s) ago
Great, as expected.
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1 people find it helpful
snake e.
icon-Business
Business
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6.0
/10
Reviewed 332 week(s) ago
The air conditioning not really cool.
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snake e.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 339 week(s) ago
The channel reception for TV not working well. The remote not fully function. I try to watch movie via my USB but no avail because the remote not working for the TV.
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ISHAK BIN MOHMAD ALI
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Business
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8.3
/10
Reviewed 345 week(s) ago
Spacious room, but floor mats, should be carpets.
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Abd H. H.
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Family
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10.0
/10
Reviewed 346 week(s) ago
Very good. Recommended. Our team came to change machines at KL. Stop here.
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Noor A.
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Family
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8.5
/10
Reviewed 348 week(s) ago
Clean, comfort, tidy and convenience, all good so far.
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Sharifah R. b. W. M.
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Business
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6.1
/10
Reviewed 352 week(s) ago
Enjoyed the spacious room but the foods was not variety and very bas quality food for breakfast.
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Shamala K.
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Family
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9.4
/10
Reviewed 354 week(s) ago
The rooms were clean and a prime location.
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Chris K. S.
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Business
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9.7
/10
Reviewed 356 week(s) ago
Nice hotel nice room. Big room I get upgrade single bed big size 5 mnt walking to stasiun kajang also close with famous stay kajang
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CSP W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 358 week(s) ago
if you are in business travel. This hotel is suitable for you!
1 people find it helpful
CSP W.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 359 week(s) ago
yes I recommend this hotel. The hotel servants are nice and helpful.
1 people find it helpful
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