8.5
Very Good
From 149 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.3

Location

8.4

Service and Facilites

8.4

People often mention about Patong Bay Hill Resort
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Surroundings (2)
Distance to City Center (1)
Accessibility (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Activity Option (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
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Traveler Reviews Patong Bay Hill Resort

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Customer reviews
N***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Service is ok, food is ok, room is ok too
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Accommodation's Reply
05 Jun 2025
Dear Valued Guests, Greetings from Patong Bay Hill! Thank you for your favorable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to Patong Bay Hill one day soon! Best Regard, Patong Bay Hill Team.
c***a
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Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Beautiful place, sad I can during rainy season. Would be amazing in summer
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Accommodation's Reply
05 Jun 2025
Dear Valued Guests, Greetings from Patong Bay Hill! Thank you for your favorable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to Patong Bay Hill one day soon! Best Regard, Patong Bay Hill Team.
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SUN
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
very good, easy to access place, very comfortable bedroom with ocean view.
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1 people find it helpful
P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 40 week(s) ago
The room is beautiful, but the hotel description looks old. Overall, it's okay. The staff is good.
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k***p
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Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 68 week(s) ago
ได้ห้องพักไม่ตรงปก ไม่ตรงตามที่ยุคไว้ ไม่ตรงกับภาพและขอมูลที่โชว์ลูกค้า แย่มาก บุคตั้งแต่เดือนกุมภาพัน เข้าพักเดือนเมษายน พอเข้าเช็คอินบอกว่าห้องไม่มี ตามที่บุคไว้ เข้า
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Guest
icon-origin-TRAVELOKA
8.5
/10
Reviewed 71 week(s) ago
ดีมากค่ะพนักงานบริการดียิ้มแย้ม ห้องพักสวยวิวดี รถรับส่งสะดวกสบายมากไม่ต้องรอนานพร้อมบริการยกกระเป๋าประทับใจมากค่ะมารอบสองแล้วค่ะ❤️
2 people find it helpful
Beer B.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 93 week(s) ago
Rooms in Zone O are clean. But the swimming pool has dog excrement and should be improved.
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1 people find it helpful
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Throngpon P.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 94 week(s) ago
The location is good, but the cleanliness is not good at all. The service isn't that great. The drivers taking you up to your accommodation (some of them) have no manners and talk like gangsters. Breakfast is not okay.
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1 people find it helpful
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Chanita B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 94 week(s) ago
ที่พักสะอาด ห้องกว้างมากๆค่ะ วิวสวย ทุกๆอย่างดีมากค่ะ มีรถรับส่ง พี่ๆบริการดีค่ะ🥰
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Arunrat P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 94 week(s) ago
เข้คอินบ่ายสองได้ห้องสี่โมง ไม่พอ ให้ห้องมาไม่มีเซ้นส์เลยว่าผู้หญิงสองคน ให้ติดกับชายอินเดียสามคน เจริญ สายการบินเดินทางคนเดียวยังรู้จักหาที่นั่งกับผู้หญิงให้นี่อะไร โอ้ย หงุดหงิด
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Đậu L.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 99 week(s) ago
The room is spacious and airy. Everything is quite ok
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Habib A.
icon-origin-TRAVELOKA
9.2
/10
Reviewed 102 week(s) ago
Over all is good, the breakfast varieties are amazing, breakfast staff are good but could be more attentive on preparing tables, room is great view if you choose the seaview and pool access, the housekeeping is doing good job on doing cleaning the room, unfortunately there is cockroach under the sofa on our first day stay but good thing they acted fast on this case by sending housekeeping and clean the room with insect spray, the other days we are so enjoying the stays here, if you rent a bike or car, you can park it right in front of your room for some rooms location (you can ask this prior booking), they have also 4 time a day free shuttle bus to the patong beach of junceylon, summary, I would definitely be back and stay here again if I come to patong!
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1 people find it helpful
Accommodation's Reply
24 Aug 2023
Dear Habib Anhar Amrullah, Thank you for your recent stay with us and for your great review. It is a real pleasure to read all of your points mentioned. We will be sure to share all of your feedback with our team as it provides continuous motivation for them all. We would love to welcome you back for another memorable stay the next time you are back in Patong! Best regards, Patong Bay Hill Resort Management
Tum R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 102 week(s) ago
Good atmosphere, beautiful accommodation, staff are very good service.
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Tawatchai C.
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9.7
/10
Reviewed 105 week(s) ago
Very good, peaceful, good atmosphere, good staff when receiving.
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Nur R. M. B. A. R.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 111 week(s) ago
Fun place. 24/7 access to the shuttle to drop you at the main lobby. Pro tip. Use Bolt, it's cheaper to go anywhere. I even took a Bolt to my departure to the airport. Place is great, breakfast is alright, nothing to shout about but well. Overall okay place. Nothing to complain about at this price point. Bring your bath bombs if you book the jacuzzi suite. If not, you can buy it at the malls around here
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3 people find it helpful
Rahul S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 113 week(s) ago
It 's better then actual picture, It has beach shuttle free of cost at 5 times a day. Breakfast is something they need to work on. Its not good, staff is also not well behaved and almost no option for Vegetarians. Better to know your customer choice upfront and act accordingly.
3 people find it helpful
TIEU H. L.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 115 week(s) ago
Thái độ nhân viên lễ tân không tốt
+4
3 people find it helpful
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ภาสกร เ. ท.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 116 week(s) ago
The hotel is very beautiful, the atmosphere, the view is beautiful, the room is very spacious, the service staff is very good, 10/10👍
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1 people find it helpful
chayanisa j.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 121 week(s) ago
ดีมากค่ะ ห้องสะอาดพนักงานบริการดี สระว่ายน้ำสวยมากค่ะ
2 people find it helpful
Atinut A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 121 week(s) ago
มาพักเป็นคู่รัก ชอบความเป็นส่วนตัวสะดวกสบาย ห้องกว่าง อาหารเป็นแบบอาหารสำหรับคนไทยมากไปหน่อย เคยไปหน่อย พนักงานดูยังใหม่ แต่โดยรวม ok.⭐️
2 people find it helpful
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