Overall Ratings & Reviews Best Western Aberavon Beach Hotel

Spent good time with family

The property was so disgusting that we chose not to stay there and refused the room. The property was extremely outdated and misrepresented in your ad. It looked and appeared to be a slum in a major American city decrepit and in disrepair. The lobby was like lipstick on a pig. I will be disputing the charge.

Hotel is dated and could do with a refurb. Room was very hot and bar prices very high. Staff were great and a credit

On arriving in the room we noticed it was way too hot to get to sleep, Went down to reception severak times however noone was there for speak to for well over an hour , tried multiple times to call the reception with no answer. Complained about the hot room however they was unable to do anything nor offer anything .

We stayed at the Best Western Aberavon Beach for 3 nights. It was a very pleasant Hotel The staff very friendly and helpful . Aidan especially on reception. We used it as a central base to be able to travel around the area eg Porthcawl The Mumbles Swansea etc which worked very well. There is a leisure centre with swimming pool next door and two very good restaurants just passed that. The Hotel itself was undergoing some refurbishment which did not impact on our stay. The breakfast is very good with a very extensive menu and the waitresses only too happy to help. We were welcomed with complimentary biscuits and refreshments in our room which was clean and comfortable .Even had a bath to my excitement. If I had to add a negative but not the hotel fault Expedia who we booked through were still advertising on their itinerary that the Hotel had pool and spa facilities for guests. It had been shut for some years now apparently. We were told by the hotel though that we could use the next door leisure centre free of charge. Slightly disappointing as we went armed with our cosi to make use of the bubbles, and were not willing to go next door for the pool. Lovely big carpark all free another bonus.

The hotel is very close to the beach.

Stayed severl times in hotel arleady,nice to see improvement, lobby refurnished looks great.additional plus its fact that dogs can stay .pool nit working but hotel offered tickets to pool next to hotel.stunning vievs and walks.highly recommended.

We booked this as Best Western have always been a great brand, what a disaster! On arrival it looked like we’d turned up in an abandoned war zone, derelict building next door and the grounds were untended, grass not cut. Every flower bed full of weeds and the plant pots by the door just full of soil, no plants, while in the window they proudly advertise their food hygiene rating of 1!!! For a ‘3 star hotel’ the reception was impressive and as it should be but no staff and we had to wait nearly 10 minutes before somebody arrived. Hopes still high then we noticed the sign saying the pool and spa was shut for renovation, although no workmen on site. We then went to our room, which must have been OK in the 1970s when it was last decorated, to see a TV hanging at a jaunty 10 degree angle with the mounting brackets sticking out 2” on one side and 3 on the other. Luckily I had spanner’s in the boot so fixed this, heaven knows how many years it’s been like that. Our sea view did look over the sea, but also the derelict and vandalised huge old pub next door and our entertainment consisted of watching gangs of feral teens throwing glass into the flat roof on the floor below us and tearing off roof panels from the pub. What an absolute mess of a hotel.

Room was very basic, shower leaked and trying to get the temperature right was a nightmare. Room was too hot and the small fan supplied didnt make any difference. Carpet was stained. The wifi was incredibly weak. There was no pre warning about a function happening so had to put up with incredibly loud music late at night. Was informed due to this function we would probably struggle to get in to the resturant after 5pm. The vending machines in the lobby toilets made us question the purpose of the place. The decor in some parts looked like something from the 70s. Breakfast was good except having to wait an extra 5 minutes for the eggs to be added to the buffet. The best thing about it was its proximity to the beach. Certainly dont think it was good value for money. Wouldnt recommend a stay longer than 1 night.

Not using cash in the hotel was only the issue. To much of card transactions big problem , Overall nice hotel .

Rooms were boiling hot, the wind howled through the bathroom tiles if you opened the window. The WiFi didn't work and neither did the socket by the bed.

Staff very friendly and polite, hotel well situated for beach promenade etc. Didn't enjoy the meal we had there very poor quality. And my biggest complaint was the Price of the Beer I had 2 Pints of Stl E

Very warm rooms and no air con. Dated hotel. Gym and pool not open, although access to gym next door.

Great staff, decor dated/tired in some areas.

Our room was spacious and comfortable, but very hot, even though two portable fans were provided, because the heating pipes were permanently on, but even so, the availability of hot water was unreliable. Lovely view of the beach and across the bay to The Mumbles.

Hotel was noce inside and good food and drinks, highly recommended! Close to the beach and nice location.

Hotel looked bit unloved from outside but is really lovely inside. Staff on reception are really accommodating and friendly. Beach is amazing especially for dogs

The outside of the hotel looks very run down, the rooms are clean, comfortable beds, however, the corridors need updating and redecorating, lovely dining room and the staff are excellent 5 stars for dining room and staff, excellent staff at the reception area too. All in all we had a lovely weekend don’t let the outside put you off

Nice welcome and impressive lobby but the rest of the hotel is terribly dated and needs a good overhaul.

hotel in pretty rundown area.outside of hotel dosent look like been renovated for a long time.definitely need some TLC !! staff very friendly and helpful though