Rooms don’t look anything like the pictures, they have no air-conditioning, overall there’s no way this should be a four star hotel

Room was clean and well maintained Staff friendly and helpful Well situated for site seeing restaurants etc. Would definitely stay again.

There was no air conditioning, you asked me if it worked well and to write a review. The room was like a sauna, the windows were wide open when we arrived and the curtains open to let the sun in. Didn't sleep at all. I request a refund from the hotel! Please contact me to arrange this

Nice location and quiet.

The property was under construction. The room was very worn and very basic. Very small bathroom.

All great

très bel emplacement, , très propres, personnels accueillants et disponibles

Goodenough!

Super helpful staff, very clean. And we loved the area too

Quiet; attentive, friendly staff (our compliments to Olu), and the new single beds are very comfy.

It clean and basic

Too much stairs, no elevator no bell boy

The room was in the old block outside and was nothing like the pics online. I was very clean and the staff were friendly

Breakfast - didn't have it so unable to comment further. Staff - pleasant. Room - Good condition generally - some small areas may need future attention - carpet. Laundry - didn't use service.

Very clean, quiet hotel with friendly staff.

Clean and tidy room, good shower

Perfect spot to explore England. Only a 10 minutes from King's Cross, it allowed us to explore all of London as well as catch a train to Dover and Winchester. Able to check in early and quitr clean accommodations. Recommended for any future guests.

No lift, rooms look like university dorms, no lounge or restaurant. And not super convenient location. Paying premium price for a single bed university dorm feels ridiculous

Location

We really had hoped to leave a positive review on this hotel. First of all we would state all staff were friendly and, as far as they could be helpful. But there failings stem from management, design and direction. I guess from time to time you get a “challenging “ hotel stay - and this was one. We arrived early, which was our problem and waited 40 minutes to the official check in time. It was about 45-50 minutes later and, at reception, we were told that room had not yet be cleared to check in on the system. That is a system fault and does not meet stated terms. The to the room, about which more later. It was not in the building but a modern pod construction outside with an open air walkway to room. One in the room there appeared no door to the bathroom. When queried at reception we were looked at as if we were not all there. Problem - a sliding door which had no backstop and someone had retracted it so that it was neither visible nor accessible. Maintenance came, very pleasant, and fixed by sticking a finger or tool into some space in the upper rail recess; seemed to suggest to my wife she could have done same. Not only is she 75 years old, but the deficiency was a room service issue and should have been reported/dealt with buy housekeeping or maintenance before being cleared - another systemic failing. Then to cap it all, when leaving to checkout after two nights my wife fell over a step in the hotel just inside a door from outside into the main building!