Clean and pleasant hotel and room, well decorated and modern. Air conditioning struggled but we were on the top floor and it was 32 degrees so that might explain it. Staff were great and breakfast very good. Location is good for Ferry and train but area around hotel is run down and dirty and not very nice to walk through at night which is a shame.

The staff arranged a transfer from the airport which was great. There was air-conditioning in the suite and we had a private balcony/patio with sun loungers. Breakfast was a continental breakfast. On check out they also booked a taxi to get us to the cruise port. Would definitely stay again.

Great hotel. Friendly staff. Good breakfast

We stayed at Palacio Sagar overnight and got to experience Naples for the first time. While the hotel was located in a not such great looking area, it was with 15-20 min from the airport and walking distance to the center where we could find shops and restaurants, etc. The hotel itself was very clean and had everything that we needed for an overnight stay. We had an early flight back to the US the next day and while their breakfast area was not open at the time, the staff was kind enough to make us a to go bag, which was quite helpful.

It’s a nice hotel in pretty bad area, even for Naples.

It was a nice experience and staff very friendly! Good location

Couple issues with the room but staff was very helpful and reconciled each issue quickly, overall 8/10

Amazing place to stay! Staff was outstanding!

We really enjoyed our stay at the hotel. The room was clean and comfortable, the staff was wonderful and very helpful, and the breakfast was excellent.

We really enjoyed our stay at the hotel. The room was clean and comfortable, the staff was wonderful and very helpful, and the breakfast was excellent.

Good location! Nice hotel! Friendly and courteous staff. Good buffet!

This is a very basic hotel good for single night stays on the way to or from the airport but not beyond that. The rooms are dated but clean. Also stop advertising that you have a shuttle when you don’t. It costs €60 for this so called “shuttle” but €26 for a taxi. Deceptive advertising. The location of the hotel isn’t the best but it has controlled access and is safe. Definitely a 3 star hotel.

Good location, easy to walk for something to eat and to get to the station. Good size room. Excellent choice for breakfast. Staff were friendly and helpful.

Junior suite very large we with huge balcony . Bed slightly on the hard side Breakfast was very good ,staff helpful only thing could be improved. Tv Chanel’s could have more English speaking programmes as only 3 Chanel’s all news

Nice, clean hotel. Not a far walk from train station and port.

The staff was very helpful and knowledgeable

Vraiment bien située en plein cœur de Naples à distance à pied du centre storico et de la gare qui relie Naples à Pompéi et au Vésuve. Le petit déjeuner était vraiment bon et copieux (buffet). Nous avons adoré notre séjour de 4 nuits!

Very friendly staff and very clean.

Nice breakfast

Checking in was seamless and quick. The staff are very friendly and very helpful. Our room was quaint and modern but the view was overlooking the alley. Excellent shower and very hot. Breakfast was plentiful. Dinner menu is limited but delicious.